Used 2021 Jeep Grand Cherokee for sale near Saint Johns, MI

I had an issue with an exhaust leak. I called set up an appointment and arrived my car was taken almost immediately and Nick was very courteous and told me he would have the car done around noon. At about 11:15 he called and let me know my car was ready and they found and fixed the leak. The Crippen shuttle picked me up within a half hour and was was out of the dealership by noon. I have been a customer of Crippen for more 20 years and have always been satisfied with the service.

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Sales agent kept u s informed each step of the way and if there was a delay she let us know immediately.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Was very pleased with the customer service. Joe Hanks was amazing and very thoughtful about getting me into the vehicle I wanted. The financial officer was very nice and explained everything to me, also got me the best interest rate that was available.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Were willing to take the time to find the right car for me instead of trying to get me to buy what they chose.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

I had to make an unexpected purchase of a new vehicle. Let me just say I was nervous and stressed, but "Ed. F" was very patient with me and worked hard jumping through hoops to make this purchase and transaction happen smoothly for me. Thank you so much ED! I will be back for any future vehicle I need! To all others looking for a vehicle, hookup with ED!

From sales to service this is the dealership that really cares. They ran a clean, efficient shop that met my needs. The courtesy was remarkable. I recommend their service as they give time deadlines for customers.

My husband and I were recently on an extended trip from NC to Alabama to Michigan and upstate NY. Our S550 decided to break down just outside Lansing. The airmatic suspension failed and car was not safe to drive. Lucky for us we were only a few miles from this dealership. We called and Eric Shier took us right in when we arrived. Had the car assessed by Ali in short order. He was able to order the parts and had us back on the road in two days - no quibbling about not having time to get to us till next week, etc. And Ali even helped us transfer our luggage to the rental vehicle and reassured us that he knows his way around the S class. We count ourselves very lucky to have had that breakdown near your dealership. Excellent care from both these gentlemen. Might even have to visit family in Michigan the next time we are in the market for a car. Thank you

I left a review on January 31st,"Scammed1" ,about my situation at that time with purchasing a car from Motorcars of Lansing. It wasn't a great review at all. However Semoine, Orlando , Brandon, Tina and Jack sat down with me and they helped me get this situation resolved. It took some time but they fixed my car and I totally appreciate the follow through to get this done. Thank you Motorcars.

I was in the market to buy a used car after I had been in an accident and totalled mine. I found a great deal on a black Ford Escape. The people at ok made sure that I was getting what I wanted. When it took over a week to close on the loan they continued to keep me updated on my vehicle of interest. I drove away with exactly what I wanted.

The atmosphere at this dealership was a no pressure, friendly, customer orientated experience. Matt listened to and met our needs in a vehicle. Their financial expert, Dee, worked hard to get us an excellent percentage rate on our pre-owned vehicle. Would definitely recommend as this was our third purchase from this outstanding dealer.