Used 2021 Jeep Grand Cherokee for sale near South Kensington, MD

Another great service visit at Safford Jeep! I owned a Mercedes for many years and was accustomed to superior service...and had high expectations. Safford Jeep service department always exceeds my expectations with efficient, expert service, and friendly, courteous treatment. Most of my satisfaction comes from the efforts of my service advisor Alex Alvarado. It's nice to be greeted by someone who knows you, and your vehicles. I'm certain he'll be the manager of a service department at some point. Keep up the good work Safford Jeep!

I just love everything about my 2021 80th anniversary edition G/C! I purchased new but now has 81000km. So much enjoy all the style comfort with no issues. So much more reliable and better looking than the new body style that was released later in 2021.

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

My Grand Cherokee Laredo E just turned 50,000 miles a few days ago. Other than routine maintenance, the only money that I have invested in it was for 4 tires last month. Extremely comfortable, capable and reliable. While not delivering Prius-like gas mileage, given the performance it provides in all types of weather.............NO COMPLAINTS !

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

Auto Giants Mitsubishi's: Jeremy made me feel very taken care of, he has exceptional customer service skills, and it was a pleasure working with him on buying my 2nd car ever! I feel so blessed to have run into such a genuine person, and if anyone is ever looking for someone to sell them a car in Manassas, VA? He's your guy.

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

I brought my SUV from another dealership (not even one of their brands) in for service on what I knew was going to be an expensive bit of work. The service team was fantastic from start to finish. Communication was consistent and complete. They managed my expectations as they related to time and budget and delivered in my favor on both. I would highly recommend giving them the opportunity to help you with your vehicle. Kudos to TJ on their team as a great representative and a consiment professional.

I had a great experience with David Williams at Ourisman Kia Bethesda recently when buying a used Ioniq. He was extremely straightforward, helpful, and great to work with. Highly recommend. Best car buying experience in decades. There was none of the usual (lousy) back and forth, playing games; everything was straightforward with no surprises, no hidden fees, no bait and switch like I've seen at other dealers. I greatly value that. I started on their website looking at one particular vehicle and David answered on chat when I indicated an interest. Before I got too invested he volunteered that there was minor damage on the vehicle that didn't show on pictures. Other dealers would have not said anything and let me come in (a decent drive away) to try to sell me on something else, but David didn't do that bait and switch so I really appreciated that. He had other similar vehicles in stock so I decided to come on in anyways. When I arrived, the vehicle was not only already ready to go, they had put it through their detailing process right before I arrived. David encouraged me to take a longer test drive, and I was able to get a feel for the vehicle in a low pressure situation. He drove with me on my request and was very patient in answering my questions about the car and the dealership. We worked together to find a good deal that benefited both of us and I walked away very happy; I hope David and Ourisman did too. I really appreciate that when we finally started talking numbers, there wasn't that constant back and forth "let me bring it to my manager" dance. It was a very fast turnaround on price negotiation and I'm glad we didn't have any wasted time. Finalizing the deal went smoothly without problems. We've had the car now for a week and it's been great. As I said it's been one of the best buying experiences I've had. A+, highly recommend, would go again. Thanks for a smooth buying experience, David and Ourisman.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Without discussing the beginning of my car search journey, I will go straight to the end of my journey with Nissan / Hyundai located in Waldorf MD. Anne Maus, Todd Zaciek, Denzel Payne and Max Cho... My search started May 9, 2022 and Ended June 7, 2022. It went from dealing with 2 sales associates I would NEVER recommend, to dealing with an EXCELLENT salesperson that assisted me for three weeks. Hands down Anne Maus (Nissan Dealer) is the best sales associate to have assisted me with my car search. Anne and I spoke, texted and emailed for 3 weeks. I finally went to the dealer on Saturday, May 29, 2022. I test drive 3 vehicles and fell in LOVE with the 2018 Hyundai Santa Fe Sport, because the vehicle was a certified vehicle I had to work with a Hyundai Sales Associate. After 5 days of being jerked around, the vehicle I fell in love with was sold. I texted my disappointment to the manager. I immediately received a call from Todd Z. Mr. Todd Z., went above and beyond to assist me in purchasing a vehicle. The next day Mr. Todd Z. sent me information on another Santa Fe. The truck that I fell in love with didn't even compare to the truck Mr. Todd Z sold me! I arrived at the Dealer on June 7, 2022 to sign off on my paperwork. I received nothing but TOP NOTCH SERVICE from my original Sales associate Anne Maus, a new sales associate from Hyundai, Denzel Payne. Denzel Payne showed me how to work all the gadgets on my new 2019 Hyundai Santa Fe Ultimate. Mr. Max Cho, the finance gentleman was very pleasant to work with, he made my experience very easy. When I say I can not THANK these 4 individuals (Anne Maus, Denzel Payne, Max Cho and last but not least Mr. Todd Z.) enough. I would recommend ANNE MAUS to anyone. Ms. Maus is very passionate about helping her customers. Ms. Maus listened and understood from day 1 what type of vehicle I was looking for and took her time to deal with me. None of this would not have been possible if Todd Z did not step in and save the day.

The facility was comfortable and clean. The Service rep did an outstanding job of updating me on my vehicle in a timely manner. Excellent customer service!

This was one of the most stress free buying experiences ever. Their "everybody" discounted price was no joke. Jimmy was very helpful and knowledgeable about my vehicle. No games on trade in , price or financing. Highly recommend.

My wife and I went into Tate's used car lot to consider purchasing a late model Ford Expedition. We met Lizzbeth and she was great with her knowledge and helpfulness. Her attitude sold us on her, and in short order we bought the Expedition. The rest of the team did their part to get this deal done. Much thanks to all, but Lizzbeth got this deal done. We left very satisfied. Thank you, Lizzbeth.

I was recently in the market for a low mileage used car and ran across their website. They had a large selection of vehicles in my price range with the equipment I desired. I called and spoke to Susan Thrift about the car I wanted and she was very helpful. They handled the whole process painlessly and I cannot recommend them enough. If you’re looking for an easy buying experience that’s actually fun, call and ask for Susan. She’s easy to deal with and also quite funny.

Aleksie was extremely helpful with the sales process. Great atmosphere and friendly staff to interact with. Aleksie also offered to deliver to car and it arrived before I arrived home.

After to my prior experience, I was contacted by Mr. Herman and he apologized for the experience. He listened to my complaint and corrected the situation. Mr. Herman was very apologetical and understanding about why I was upset. He worked diligently with Danny to find a deal for me. I came in on yesterday evening I met with Adam and Danny to find a vehicle. Danny found the perfect SUV and had all of the paperwork ready upon my arrive. Both Adam and Danny handled the my situation with EXPECTIONAL customer service and I am beyond elated! Danny even stayed passed his scheduled time to assist me getting everything completed. I really do appreciate how they corrected the prior experience I had before. I will definitely be back to do more business with them again and recommended them to anyone I know looking for a car/SUV. It was most definitely a pleasure to do business :) THANK YOU FAIRS OAKS TEAM (Mr. Herman, Danny, Melvin and Adam)

recent visit for new tires and oil change. Chris Frederick and service department are the best in the business. excellent service from start to finish.

Nick and Alladin were wonderful! Nick helped with the details and Alladin with the test drive and showing me all the features!! Both were wonderful and I absolutely love my Rubicon!!! Even the finance gentleman was phenomenal (Sadly I don't remember his name). It's been 3 months and it's still my favorite vehicle I have ever purchased!! Thank you all!

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.