Used 2021 Jeep Grand Cherokee SUVs for sale near River Forest, IL

George was very knowledgeable in helping me narrow down what I was looking for and ultimately finding a car. Would recommend!

We are very happy with our '21 GC Limited. It is well appointed, with many options, drives nice, comfortable and still sits higher, unlike a lot of other "car" SUV's. We use this as our only vehicle, and flat tow behind our motorhome. Jeeps are the best vehicles made to flat tow!! We have climbed dirt trails in the West and cruised coastal waterways. Love it.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Love my GC 80th Anniversary Edition. A little over 15K miles and she’s been in the shop 2 times now with a squeaking coming from the engine. Tensioner rod and idle sensor were replaced first, they had it for almost a month. alternator was just replaced, they had it for a week. Picked her up last night, drove her this morning and it’s still squeaking! Very frustrated but hoping to get her fixed!

"Jakub Sales delivers exceptional service, exceeding expectations with top-notch quality and professionalism. Highly recommended!"

We special ordered the 2021 Jeep Grand Cherokee Trailhawk. The vehicle is all black inside and out. The paint is a Diamond Gloss Black Metalic. The day after delivery we had the entire finish done with Ceramic Coating. We've had this vehicle for a year and the fit and finish is like new. The Ride is tight and still handles great. Fuel mileage is now 21 City. We're sorry to see they will no longer produce this vehicle!!

It was my first time buying a car and Cruz & David were very nice and got me a great price it was a great experience and in the future I would definitely go back and purchase another & I will recommend the place to all my friends and family

Absolutely incredible. Mo, Lanny, Abraar were all so easy to work with. Even the service director Curt came out to introduce himself. Being that I live in Chicago I will not hesitate to drive out to Schaumburg to be treated like family. Thank you.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!

Julian is a wonderful sales representative. He was thorough and an excellent communicator. Management also was through and brilliant with their communication. One of the easiest purchases I've ever made

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

Owner of the company reached out to me and take care off all issues even it was after work hours. Good customer service.

Matt is sales was very open and honest. He worked to get the payment I needed!

This place provided a great communication and had videos to show progress while you wait inside. The person I was talking to made sure to provide me all the details for my car maintenance. I had a car problem and he was able to help me maneuver through my options on what I need to fix and if I had any warranty.

Thank you, Fabiola, you are the best, a person who knew how to cover all my needs, and who could offer me everything I asked for, a person who makes you feel as if you were part of the family, always friendly, and with a smile ahead, a excellent service from 💯

JC was extremely professional, knowledgeable and will never buy anywhere else. Best dealership i've ever worked with!

Just had my 2024 Jeep Grand Cherokee serviced at Castlevand Kim was my service consultant. She was vey helpful, service completed when promised and she covered the services and that my car was washed and ready!

ABDUL was VERY helpful to us within moments of us walking through the doors at 9:00 a.m. Saturday morning. He facilitated our selection process from our initial inquiry to our final selection. He exhibited good salesmanship, active listening, leaning in, gaining rapport, relevant & meaningful story-telling, and carefully wove the common thread of love for family into the selling process...we even found common ground about cultural things that we found funny...The skills he exhibited and values we shared seem to be disappearing in this new economy. We LOVED Lewis. Lewis knows every aspect of financing inside and out. He's so smooth. He respects a "NO" then remains conversational and low-key until he gets to "YES". Smooth! Top Performer's Sales Training at its best! We connected immediately and beyond just an occasional LOL, we Laughed Out Loud - LOUD and OFTEN...By the time we left, we were tired, hungry, but IMMENSELY pleased with all of the contractual guarantees, servicing/warranty explanations, being financed by the company of our choice - and our friendship with Lewis. You'll LOVE his iconic signature!

I had an excellent experience at this dealership?the staff was knowledgeable, friendly, and honest, making the car-buying process smooth and stress-free. Highly recommend for great deals and top-notch customer service!