New and used 2025 Jeep Grand Cherokee Laredo for sale near McHenry, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

Nice hellcat red eye jeep Chrysler ram good drive suspension engine and supercharger. Great exhaust 6 seconds on track and review 5 star safety rating

We just purchased a used Toyota Sienna through Mike Asencio. Fantastic experience. Honest and upfront about the car. We had been looking for a couple of weeks and knew what the going prices were and we feel like we got a good deal without having to argue about the price. Thanks!

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

What a knowledgeable and professional team from front to back. Never disappointed.

I really just went in on a Hope & a Prayer! Single father of 3 and I need a vehicle that was safe , reliable and fit our needs as a family The Salesman Mr Worm was brimming with confidence that they could get it done My credit was Very Challenging. As long as I provided bank statements, ID, and proof of address they were able to put me in a beautiful 2019 Buick Encore!

Great family owned dealer. Easy to deal with and you can actually talk to someone that knows what they are talking about.

Very good repairs were done correctly and a timely manner

We purchased a older Jeep at Kunes. Eddie Sandoval sales representative helped us with the purchase and provide all the details and service history for the Jeep. Within 3 hours We drove home with our Jeep. Great service, Friendly staff.

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

Each person I interacted with from the service advisors to the shuttle driver, was friendly, and helpful. It certainly made a stressful experience more enjoyable. I felt like a valued customer the entire time.

Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!

Very fast and easy to accomplish in a timely manner. Thank you so much for your time.

Michael Kajdanowski, our Sales Professional, created an enjoyable and stress free experience during our selection and purchase of our new vehicle. His demeanor and vast knowledge set us immediately at ease. We were able to inspect different vehicles and options, comparing specifics and referring back to our extensive research. Once we finalized our decision, the purchase transaction was professionally presented, streamlined, and honest. Pricing and available discounts were clarified, in detail, including the rationale behind each line item. We visited two other Lincoln dealerships in the week prior to our visit to Wickstrom Auto Group. In addition, two days earlier we were prepared to drive to a third dealership after exchanging numerous e-mails which included a trade-in value and final price only to learn the vehicle sold while in the midst of determining an appointment time. We decided to visit Wickstrom Auto Group due to their inventory; their online inventory included a minimum of three vehicles that met our parameters, and we hoped the two hour drive was worth the probability of availability. It was a sound decision. Once on site, Michael offered and completed a search that combined all of the options we preferred from the targeted vehicles. He did indeed locate one, but we elected to purchase our original top selection. We were allowed time and privacy to discuss our decision, absent of any dread that often times can be associated with a dealership representative's interactions. We actually welcomed Michael's inquisitive nature as it benefited our experience. The open concept inside of the dealership was welcoming and completely unique to anything we have experienced prior. The conversations were relaxed and the capability of viewing documents on the wall screen created an all inclusive atmosphere. It always takes a team to complete a financial transaction of this multitude, and everyone involved was close by due to the showroom design format. The Finance Manager, Nick Gerling, was proficient and respectful. The transaction processed quickly and they completed all of the needed tasks with the information we provided. We did not have to place any calls to our insurance company or financial institution as everything was executed for us. It was unlike any other past dealership purchase. Michael continued to accomplish a few requests we had, and once we were officially the owners of the Nautilus he mentored us on the multitude of functions and operation of the vehicle. He assisted us in programming our preferences and his patient and fun personality never wavered throughout our orientation. We will forever remember the "taco holder". To spend hours driving to and from Barrington, Illinois to finalize a major investment would assumedly be an unpleasant necessity in order to obtain a goal. We actually left the dealership commenting how fortunate we were the first three dealership inquiries failed. To further add to our positive interactions, the communication in the following days has been stellar. We would like to offer our congratulations to the entire team that makes Wickstrom who they are, and our gratitude to Michael for introducing himself to us.

Edgar Gonzalez has been the best Service Representative that I have ever experienced with this dealership. He is truly a professional at customer service, knowledgeable about the vehicles and warranties. He was awesome in the repair of my Ram truck. Thank you for hiring this gentlemen, a true professional!!

Exceptional experience from the time of inquiry. The Jeep I had originally inquired about through an online query sold that same day. Immediately, Jared started helping find alternative cars that met our needs which involved contacting other dealerships to find a match for us. Within two days, THE JEEP for us had been found! He had a giant red bow put on it for the grand reveal to my daughter which was priceless. The customer service from everyone in the dealership was phenomenal- everyone was attentive to our questions, the purchasing process was quick and painless, and there were frequent communications. I will definitely purchase future cars from Wickstrom.

Doug was as great as ever. Thanks again for everything you do for me and my family. You are a true professional and will be seeing you soon when my car needs further servicing.

Jayson Fleisner was a joy to work with. He is very down to earth and works very hard to help you in any way he can to make your car buying experience a good one. I would suggest him to anyone looking for a new car.

They were upfront, honest and helpful. I also liked that a sales manager did come to the desk of the sales person I worked with to negotiate the price of the vehicle. When dealers do that, it is overwhelming to the customer and seems overboard pushy.

Enjoyed the experience and knowledge of our salesman. Highly recommend this dealership Very clean place. Everyone was very friendly beautiful weather. A great day to buy a car