Used 2023 Jeep Grand Cherokee 4xe for sale near Itasca, IL

The service experience was very good. I brought my vehicle in for an oil change and a recall. It went well but then a few minor things happened with the electronics. They were quickly fixed except I couldn’t then get the AM stations back on the radio. So the Service Dept ordered a new radio for me, which should fix this issue.

Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!

when i first walked in the person who took care of me was victoria garcia , we talked for a few minutes and i told what i was looking for and she found the suv that i was looking for and i test drove it and fell in love with it , it was everything i was looking for ,she was very helpful and i bought it .thank you very much victoria garcia.

I love this car! We chose the Summit and it's elegant, roomy and has plenty of gadgets and features. Great EV for local errands! Love the comfort (massage, heated, cooled seats) the large, clear control screen, the windshield info, and the ability to customize displays to the driver's preference.

Great dealer, definitely recommend them, everything went super smooth and I got an amazing rate for financing as well

Jeep has really stepped up their game.. I’ve had Mercedes for about 8 years now. I went from a C43 to this and I must say.. the interior is actually nicer. I went with the Summit Reserve fully loaded. Beautiful exterior as well, plenty of space (I have a large golden retriever) and the gas mileage is equally impressive. I love everything about this vehicle.

excellent car buying experience. The agent and I carefully went through all the details and needed transactions and all of my questions were answered for that day.

My sales man Jessie Thompson was great I was looking for a special kind of grand cherokee and he didn't stop looking until he found it once I got it he showed me everything there is to know about it I had an awesome experience

best i have had buying a car and i do not like buying cars at dealer

Getting acquainted - its a computer on wheels, and I’m a senior lady so on a steep learning curve from my 2014 Grand Cherokee - loving it!!!

Hector was amazing. He was honest in his review of the car I bought and made sure I was the first to see the car after it came back for detailing. When I left with my new car I noticed the front driver's side light was out, Hector had me bring it in th3 next Saturday and personally made sure it got done. Go to this dealershp and ask for Hector- He's great.

Let me start off by saying JOHN (in service) is the real deal. He is the only reason I would come back to BMW & Elmhurst. Every encounter I had at this dealership he made it feel like my car was fresh off the showroom floor. His professionalism & attitude was great even when mine may not have been. Once again when I buy my next BMW and it will be at Elmhurst BMW, it will be because of John and sorry salesman I’m dealing with John on that purchase even if he is in service!!!!!!!!

I initially checked to see if the SUV I found on cars.com was still available to look at. After sending the email, via cars.com, I got a text back within a few minutes saying the SUV was available and a salesperson would check with me to set up an appointment. I spoke with Jamie shortly thereafter and met with her at the dealership. The SUV was washed and ready for me to see and test drive. The rest of the purchase experience was fantastic!! For me, number one of the top three car buying experiences ever. I’m now retired and have bought a lot of cars. No high pressure, just great customer service. Keep up the great work Jamie and Bettenhausen!