Used 2023 Jeep Grand Cherokee 4xe for sale near Riverdale, NJ

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

Two weeks ownership impressions, this Jeep is quite impressive. I've never been a Jeep person. Long time Dodge Charger owner in the sports car world. Cross shopping the Mustang Mach-e, the Grand Cherokee 4xe really got my attention. It's got that "in town" all electric distance, but you have the turbo gas engine for range and flexibility. The interior is not quite oppulent luxury, but it is VERY nice inside. Levels above what typical Jeep interiors and technology have been. It's very well put together with nice materials, and even some nice plastics. The one huge strike is the choice of so much center piano black. This material has to die. UConnect 5 is my absolute favorite. It works extremely well. The TomTom Nav is kinda weak. It only works best when you input the exact address. Combined electric and gas performance is impressive! This big SUV launches off the line when asked to. Electric use is pretty good for a big vehicle, at about 26mi. Which has been perfect for local driving when I'm off the highway. My combined MPG with gas/electric has been 25mpg, on Regular fuel. Which is a huge step up from the old Charger, yet I have all this cargo room. In the recent snow storms, this GC has been a snow BEAST. Very stable, and the stock Bridgestone tires have been acceptable in their snow performance. A few negatives; the dealer helped fixed a squeaky front panel right away. And they updated my UConnect system, where the screen was flashing black. After those fixes, the GC 4xe has been flawless. The engine is a bit noisy at higher rpms, but I don't mind it too much getting to use its performance. I've been Level 1 charging overnight at home, which has been adequate, taking about 14-15hrs for a full charge. That usually gets 2-3 local errand/to highway trips before it runs out. Then I charge again for the next day. When the battery is "dead" there's enough reserve to operate like a Prius hybrid, to help keep fuel efficiency up while in gas mode. Overall very happy! It's a lease to hedge my bets on this new tech, hopefully it keeps going well! I might be a Jeep convert!

Spoke to a New Salesmen name Mike, and my credit score was a little low however he asked me to come in and that He'll be able to assist me, He is Amazing and looking forward to see him soon

I love this car! We chose the Summit and it's elegant, roomy and has plenty of gadgets and features. Great EV for local errands! Love the comfort (massage, heated, cooled seats) the large, clear control screen, the windshield info, and the ability to customize displays to the driver's preference.

I was extremely satisfied with the service , I was able to walk away in less than 2 hours with my car . Ms David the sales person did great job , he is very professional. Everything went smooth. Thank you

Jeep has really stepped up their game.. I’ve had Mercedes for about 8 years now. I went from a C43 to this and I must say.. the interior is actually nicer. I went with the Summit Reserve fully loaded. Beautiful exterior as well, plenty of space (I have a large golden retriever) and the gas mileage is equally impressive. I love everything about this vehicle.

Gabriel was a pleasure to work with and made the process very quick and easy. I’m very happy with my purchase

My sales man Jessie Thompson was great I was looking for a special kind of grand cherokee and he didn't stop looking until he found it once I got it he showed me everything there is to know about it I had an awesome experience

Great deals and even greater people. I bought a brand new 2021 rogue with a rebuilt title from these guys. The car had 48 miles on it and I saved thousands of dollars

Getting acquainted - its a computer on wheels, and I’m a senior lady so on a steep learning curve from my 2014 Grand Cherokee - loving it!!!

Thank you so much Justin for helping me with my new Audi q5! Very much appreciated

Very positive experience. Thank you Lauren and the team for a smooth transaction, it was a pleasure. Some details needed adjustments, but great outcome. Thank you very much. A++++

Richard was so helpful and gave customer service. Thank you very much again for my new ride.

I brought a 2019 Mitsubishi Mirage ES back in 2019 from Jason. The car will finally be paid up by October 2024. This car has never had an issue. Probably 5 flat tires in a 5 year span. I would definitely shop here again. I was in and out, even with poor credit. They work with you.

Had a great buying experience The car advertised was avail. A beautiful car and everything that it was described on cars.com. From sales through financing and insurance all involved in making this happen for me were informative and helpfu.l I was explained in detail every step in this purchase. All the reps followed through 100% and any future concern or question I have are a call away from being addressed.Happy I selected this car as it is a great purchase and it came with a great purchasing team!

Service dept has really cleaned up their act the last couple of years . Rebecca is great to work with and keeps the customer informed through the entire process ..

My review is specifically for Noel! Noel helped me in getting a used car. He was very patient and kind, never too pushy and always went out of his way to make us feel comfortable. He was knowledgeable and always sought help if he needed more information. I definitely recommend Noel as a salesperson if you end up at Northstar Mitsubishi!!! Thanks Noel! (FYI - it’s important to note that the dealership prices their cars quite low and then adds on fees that make them comparable with other dealerships in the area, so just remember that the advertised price is not nearly as close to what you will end up paying.)