New and used 2025 Jeep Wrangler for sale near New Market, MD

Jose, the Service Manager, was just wonderful. He was very professional, polite and exceeded my expectations.

This is hand down the best dealership experience I have ever had. Diane, Tony, and Derrell were the A-team. They were friendly, patient, did not pressure you in any way, worked with me, annd... they actually seemed give a crap about me. I left with a big smile.

Service was excellent. Called the dealership inquiring about a 2010 honda civic. The sales representative, Shane Heimberger, put me on hold to verify the car was still available and physically held the keys so it wouldn't be sold while we were on the way to view it. Car was exactly as described, and parked on the side awaiting for me to test drive. Shane, showed us the inspection information and basically told us everything that was wrong with the car. Purchased the car, and they delivered it the next day to my home over an hour away. Very pleased with the service, would definitely recommend them to a friend.

Very professional staff, They handle the process very well. The staff did the best they could to speed up the process.

Was looking for a pre-owned Wrangler and Jamin was able to help me get one in that matched up perfectly. Highly recommend Fitzgerald of Hagerstown. Jamin and the manager Mike were fantastic. A+++

Great staff and exceptional service! Beautiful dealership. Everyone is always friendly, professional and very helpful. Thank you so much for all you do!

Good and timely service. Special shout out to Devon! GREAT customer service. He demonstrated the highest level of professionalism, courtesy, and professional knowledge.

The Service man was pleasant and he worked with me to get my repair done quickly and accurately.

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

I've had two excellent experiences with Shockley Honda when buying a car from them. The first was a little over a year ago and the second experience was last week. I found an excellent 2018 CR-V at a very reasonable price, but had a disabled trade-in over 65 miles away. Shockley not only gave me a fair amount for the trade-in, but also arranged to both deliver my "new" vehicle and pick up the "old" vehicle, saving me quite the effort to arrange things otherwise. My sales guy was Chris Collinson and handled everything from start to finish. There was no high-pressure sales or hidden add-ons. There was no pressure to use their financing when I told them I had my own. I appreciate the respectful way I was treated. It really seemed like I was his only customer that day when I knew I wasn't. Plus, it didn't stop there! Chris made the delivery from Frederick to Parkville himself and has followed up with me to make sure all is well and that I am happy with the car and his service. I highly recommend Shockley to anyone in the car market. You won't be disappointed! Be sure to ask for Chris!

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

PLEASANT EXPERIENCE. HELPFUL. ANSWERED MY QUESTIONS.

The entire staff was friendly, and they gave me a fair deal without being pushy. I would definitely recommend them to friends and family. I would buy from them again.

My salesman, Luis, was wonderful!! He was knowledgeable, patient, and took the time to fully understand what I wanted and how he could help me get it. It was one of the smoothest car buying experiences I have ever had. I was very satisfied with the sales manager, Ahsan, and his part of the deal making process. Not to mention F&I was fast and simple. I would highly reccomend Criswell to anyone in the market for a vehicle by one of their brands.

Very accommodating and informative even though I didn’t purchase. Would consider them in the future.

Great staff, great selections, and overall great experience. I would go here to buy my vehicles anytime.

I just received excellent customer service from Jim Clutter and Criswell Chrysler. Jim was very knowledgeable and customer focused. He went above and beyond to fix all my car problems and also kept me updated throughout the maintenance window and gave a clear explanation of each step. Great customer service compared to what I used to get in other car dealers.