Jesse Guerra helped us as we considered several different brands of vehicles. Jesse and the team at Franklin found us the vehicle we wanted. We are pleased with the service of the sales team at Franklin.
This jeep. Is great it handles well very good i
by James d from Calgary Alberta
January 3, 2019
This jeep has awesome performance offroading and great highway driving handles very good in the winter months. Not too many major issues gone wrong with it just little stuff
Excellent service consistently! Theresa and the Service Department do a wonderful job making sure my vehicles run smoothly. I put 300,000 miles on my last vehicle thanks to the excellent service. They are always pleasant and the prices are very reasonable. So much appreciated! Thank you guys!! Victoria Dawn Shelar
by JeepDriver from Baltimore, MD
January 10, 2019
The car does not have automatic windows nor does it have automatic locks. It is poor on gas. It has an antenna. It is horrible.
The salesman Dean was excellent. He was very personable and engaging. I would definitely recommend others to this dealership as I found them to be professional and courteous. The finance officer, Rob, was also excellent.
Absolutely love this vehicle
by msouterblight1 from Carrollton, TX
January 8, 2019
We bought a used Jeep Wrangler for my girlfriend, and she has had a smile on her face since that day. The only negative I can think of is the speaker system. It's a little underwhelming, but we plan on getting a custom system installed.
I like the fact that I was not rush push I felt very comfort
by royjones1018 from DealerRater.com
December 5, 2018
Overall I was satisfied I feel right at home no you're greet me with with open arms so to speak so I would like to take the time to think the owner of the dealership and I pray that you keep that practice customer service very important courtesy the lightness and kindness will take you a long ways so I think you for transaction that went so smooth miss my prayer do y'all continue to do good
Best jeep Model
by Josh from Los Angeles
December 24, 2018
The 2016 Patriot high altitude is the best model. Economic, Strong , very nice equipped, leather seats, Bluetooth, USB, AUX, Nav, Steering voice Assistance, and very nice interior and exterior. highly recommended for
JT customer service and in general all employees are great. Very open and no pushy at all.
My purchase was as quick and possible and I was very happy with outcome.
Obviously Jeeps are awesome
by Erhart18 from Chanhassen
December 28, 2018
Primary purpose of the purchase was the pure joy of owning a jeep and the variety of places it can take you. My dad works on his tree farm, so he frequently goes off road with this vehicle. It is a 6-speed manual. It's best with the top down, obviously. I enjoyed so many long summer drives in this vehicle. A bit loud inside and bouncy too. Although, bringing it out the mountains in CO was'nt the jeeps forte. The short wheel base can make the vehicle fishtail more often. The acceleration was definitley lackluster. The gas mileage was not so impressive; it is shaped like a box afterall. But now the jeep lives in Florida where it can be fully appreciated all year!
This delaship gave us the wrong car with the incorrect VIN. After driving around for two weeks with the wrong car the dealership told us we needed to bring in the car we were driving for a swap and they would give us the correct car. They said they would call back with an appointment time. After waiting 24 hours to hear anything back when I called they told us it was just a paperwork switch and that we didn???t need to bring in the wrong car but that it would be switched. After talking to Tim on the phone he had an attitude about sending me the correct paperwork so I could verify that the change was made. After I insisted in the paperwork being sent to us since we live over an hour away he hung up on me without asking any personal information or where we want it sent to. We???re still constantly calling the dealership trying to figure out which car were actually suppose to have. AJ was the one who said we were suppose to pick up the new car. No one at this deal ship is communicating and they don???t care about helping you once they???ve got your money even if it???s for the wrong car. This is also after they forgot to get the down payment when we initially got the car and they had to call us to get that handled. Also when the radio started acting up on the vehicle that is still under warranty they gave us the run around between departments just to get an appointment scheduled. Update: AD was able to help us get the right car delivered to our house. He worked with us to get everything situated and ensured everything went smoothly this time. We also received a call from Jimmy Britt to also ensure that everything was taken care of. Thank you for handling our situation.
Fun to drive
by Jennygrl77 from Mechanicsburg, PA
December 16, 2018
Decent gas mileage, handles great, I like the large dash screen with navigation. Owned less than a month, no issues for far other than lack of storage space.
When I first dropped my car off they said give them two or three days and that cause I didn't have a warranty that they couldn't give me no loaner car. So I was fine with that but then it took five days and no car. So I couldn't go to work so I'm really disappointed on that behave.
Comfortable road trip vehicle
by Brian from Charleston, SC
December 26, 2018
The Grand Cherokee Summit with the 5.7L Hemi is probably the best road trip car I’ve owned. With the adaptive cruise control it practically drives itself. More than enough power, plenty of room and comfort makes for arriving at your destination feeling refreshed. With Jeeps 4wd, you also have the confidence that whatever the weather or road conditions you’ll make it. Great SUV!!!
This is a 5-star review for Brian Ballagh at JC Lewis in Statesboro, Georgia. Traded a truck for a new Ford Raptor. Highly recommend. Would do business again with this dealer.
2018 Jeep Compass Limited Left me stranded twice
by Waitingforafix from Ct
January 13, 2019
My 2018 Jeep Compass Limited left me stranded twice. Both times it would not start. They were unable to find the problem. Two trips to the dealer. First time it had a little over 200 miles on it second time 3,500 miles on it. Battery is good, charges, mechanic thinks there is something that is causing the battery to lose charge, but, is unable to figure it out. I am now involved with FCA Customer Care . Hoping for a fix to the car,as, it is fun to drive when it works. Comfortable for me , fun panoramic sunroof, and a nice radio. Though being worried every time I go to start it , is not a nice way to feel. This is a safety issue. I would not buy this car again...Too many hassles with the car and aspects of having to work with FCA. I am very happy to read of all the people that are loving their cars. It gives me hope..Be sure you purchase the extra rental policy with the car..
I hade a gd experience they were very professional and very helpful and I would recommend it to anyone to buy from them and I'm hopful I can find something I can get
This jeep saved my life when a lady ran a red ligh
by LisaAndracki from Lansing Michigan
August 20, 2018
I replaced it with another 2016 Jeep Patriot. Miss my 2010 but enjoying the 2016 and peace of mind that I am safe. Thank you Jeep for making a vehicle that after rolling three times I could walk away from.
Es excelente para viajar sus asientos de atr�s son confortables y seguros para los ni�os.sus asientos de enmedio est�n amplios y confortables. Y enfrente me encantan los asientos.tengo 6a�os con mi jeep commander 2010.
Excellent customer service! Everyone is so friendly and helpful. Chelsey was great and so was the guy who shuttled me to the mall. Didn???t catch his name. Gentleman in customer waiting area was great too!
Best car I have ever owned
by Brian from Cincinnati OH
December 28, 2018
This is exactly what you are looking for. It is the perfect mix of luxury and toughness. I consider it a rugged gentleman, I can take my high end clients off roading.
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