We found the staff to be knowledgeable, curteous, helpful and caring. We believe Jeff is quite an asset to your organization because of his depth of knowledge and his ability to provide thorough explanations on the intricacies of the Highlander. We rate him Aplus.
The car buying process is too time consuming. And they make it out like you are getting s good deal when in actuality they can offer a better deal. Jeff was very nice and helpful. He did everything great and made sure I was taken care of the best his sales manager would allow.
We're "older folks" buying a new car with trepidation. Jeff Starroff was so helpful and patient. We realized quickly he was experienced and knew what he was talking about. Our perfect car happened to be on the lot. No pressure....he let us make the decision. He followed up on our purchase with phone calls, even giving his personal cell number. We felt we could trust Jeff to do what was right for us. I hope you have the privilege of working with Jeff at Dick Hannah if you're in the market for a new Toyota.
We live in the Seattle area and found a great deal on the perfect car at Dick Hannah Toyota in Kelso. We had the pleasure of working with Jeff Starroff who is very professional and knowledgeable. He made the process very easy for us and even though we had to travel 124mi each way, it was well worth it. Thank you Jeff & Dick Hannah Toyota!
Everything I expected to happen positively happened.
It happens when you choose a car dealership like Bud Clary.
Easy going small town feel, no hassles from the beginning to leaving with my new Wrx.
I will recommend Bud Clary and talk about Ron in sales, hes an awesome guy and very knowledgeable and yes with a fist bump to the finance manager as well. All good people.
With confidence in the car buying process coming from being a nay sayer, and that it can be a great experience at Bud Clary if and when your ready to purchase.
Purchased a Corvette from Clary, which went smoothly. A week later I had an intermittent Service Charging System message. I brought it in, with no appointment and Susan immediately took the car in. After two days of difficult troubleshooting an intermittent issue, they made a repair and I was on my way....for a week. The message returned and again I brought it in with no appointment and again they gave me immediate attention. A very difficult to diagnose issue was found and promptly repaired. No one likes car problems and no one likes repeat visits but I can say that I was treated very well and was impressed. I will continue to use Clary's service department in the event I have further service needs. Thank you Brad in sales and thank you Susan in service.
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