New and used 2025 Kia Carnival Hybrid for sale near Monroe, NC

KIA of Concord is the best service location in Charlotte. There are so many things that this location does fantastically, but I am always blown away by Samantha Mandalke. Every single time, she makes getting my car serviced an incredibly smooth and pleasant experience. She?s so knowledgeable too. Even when I vaguely describe an issue I?m having, she knows exactly what I?m talking about. I cannot thank her enough. If you have the opportunity to request someone for assistance, you should definitely request her. This location also has a very clean waiting area with complimentary water bottles and flavored coffees!

Bought in Dec 2024 with a great deal. We needed a new car to support 3 car seats. The two choices in the category are mainly between the Sienna and the Carnival. Why we chose the Carnival: Availability: You had to pre-order a Sienna or wait 6-9 months to get one. Pricing: The Sienna was on average $10k higher with comparable features and no ability to negotiate down the pricing. Driving: The Carnival is quite speedy off the line given it is a hybrid. We live in a very hilly area (Colorado). The Sienna really struggled and was very loud going up normal hills. Looks: The Carnival looks like an SUV (Chevy Traverse). The Sienna looks like your typical minivan. The Pearl white color is especially beautiful up close. Tech: Large entertainment screen makes reading text / maps very easy. Rear seat camera is nice to see what the kids are doing. Wireless charger, bluetooth CarPlay work great. Expanded rear view camera. Things we wish the Carnival had: AWD: The Sienna is available with AWD (although no models on the lot had it). Instead of AWD we spent $1700 on snow tires, which typically perform better than AWD and all-seasons tires. Auto-dimming mirror / Homelink in the EX trim. I purchased an OEM and installed it myself for ~$275. The dealer price was around $800. Sure wish a $40k car came with an auto dimming mirror when it comes with a rear seat camera! Concerns: Kia has that nice 10 year warranty, but I'm not sure how well the interior will hold up to 3 kids under 5. The Kia connect app also did not work upon purchase and it requires a factory reset at the dealer Overall: Happy with our purchase. It looks like an SUV but has the space and maneuverability of a minivan. It's fast off the line for a car that gets 36 MPG. It's got the tech of more expensive car. Given Toyota's significant number of recalls, I wouldn't default to Toyota as being the safer / nicer option. I don't think it is worth the extra $.

The service department at JT's Kia/Rock Hill is OUTSTANDING! The team is so friendly, helpful and professional. Service was punctual and precise, and the complimentary car wash was so appreciated! Every appointment that I've ever had has been exceptional! EXCELLENT from beginning to end!

I had a great experience and would recommend to friends and family I was pressured, and did not feel overwhelmed my sales consulting is very kind and was able to answer all my questions fully incomplete for me to understand thank you, Mr. Terrence Price

I've bought 3 car's from here at JT from Terrance and the service department treated me like a King

It was 5 star service all the way up to the finance guy. That’s why I took off 1 from my rating. I would give everyone else 5 stars!!! The Finance guy pushed extra warranty and tried to make you feel stupid for not choosing what he wanted you to choose. Very unprofessional!!!!!!! I almost walked out. If it wasn’t for the Salesman “Billy” I would have. Overall great dealership and great Salesman! The finance guy definitely needs some training on customer service and respect of others. We have purchased 3 cars from this dealership and drove 1 hour and 45 minutes that tells you how much we like the care and service of this Dealership.