Used 2020 Kia Sorento for sale near Chevy Chase Section Three, MD

Michael Henry is an excellent salesman! He listened and worked hard to get me the car I was looking for.... of course I did my research to know what I was looking for .... and more importantly, he found the car at the price I was looking for! 5 stars to Michael! Make sure he’s the person you use to find you the right car for the right price! He was very patient, professional and mindful! I also appreciate the length Carmax agreed to go to to ensure I was satisfied with the Vehicle to fix needed repairs. I give them 3.5-4 stars for that. I did not like the loaner car that Service put me... it was not good to borer line okay.

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

The best customer service hands down by any GM dealership !!! The staff is very knowledgeable, friendly and inviting. There is no other dealer I would trust to provide this level of service.

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

⭐⭐⭐⭐⭐ Outstanding Experience at Easterns Automotive (Laurel) – A Shoutout to Mr. Lorenzo Joseph! From the moment I walked into the Easterns Automotive Laurel location, I knew I was in good hands. The dealership itself was clean, organized, and had a welcoming atmosphere—but what truly made my experience exceptional was the customer service provided by Mr. Lorenzo Joseph. Mr. Joseph went above and beyond to ensure my car-buying experience was seamless and stress-free. From the initial greeting to handing me the keys, he was patient, knowledgeable, and genuinely invested in helping me find the right vehicle. He took the time to understand my needs and budget, provided expert recommendations without any pressure, and answered every question I had with honesty and professionalism. What really stood out was his attention to detail and the way he treated me like more than just another customer. His calm demeanor, transparency throughout the process, and commitment to making sure I left happy made all the difference. In an industry where great customer service can be hit or miss, Mr. Joseph is a true standout. If you’re looking for a new or used vehicle and want a team that values integrity and top-tier service, I highly recommend Easterns Automotive in Laurel—and be sure to ask for Mr. Lorenzo Joseph. He turned what is often a stressful process into a truly enjoyable one. Thank you, Mr. Joseph, for your stellar support!

Absolutely love our Kia Sorento EX V6 AWD 2020. We've owned it for 3 years and it has 46K on it. Regular oil changes and just did brakes, and that's it! With all the bells and whistles I got with my trim, panoramic sunroof, adaptive cruise control, Lane assist, blind spot monitoring, auto lift trunk gate..i would have paid 5-8K more to get into a Toyota Hylander or Honda Pilot. With best in class warranty, I'll take my chances. Plus the suv drives so smooth, like a car, tons of pick up. Really shocked to see the latest reveiws aren't great on the sorento, but honestly I think it's their 4 cylinder engine that's the issue, their 6 cylinders have been excellent, stick with the better trims

Glenda was great love her dedication to customer service. Thanks to her I won a Tv

I have had to replace the battery twice since New one I don't know why but the warranty and extended gold warranty have got me covered until 130k miles so I feel good. Recalls easily handled for Free at the dealership so no big deal very happy. Hope to still be happy ten years from now when my kid is driving to high school in it.

Bought an amazing hybrid car with low mileage and a very competitive price from Motorcars of Gaithersburg. I had a great experience there. Ishmael's team was exceedingly professional and courteous. I walked around the showroom to see what else they have for sale, and saw a ton of solid cars in great condition. Would purchase a car from them again no questions asked.

Except for a couple pesky electronics recall issues due primarily to lack of parts or a fix plan we love our V6 AWD Sorento. We've had it as a lease for nearly 4 years and plan to keep it when the lease term is up. Best in class towing capacity for an SUV no longer available in any model.

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

This review is specifically for Jessica Stagliano at Fitzgerald Toyota. She was GREAT. I ended up purchasing another vehicle, but she was the first (and one of the only) salespeople who could answer ever question about the car I test drove. She also provided MUCH more information than any of the male sales people I encountered. I am genuinely sorry I couldn't work with the car she had available.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

Terri Anistead was a warm, professional and wonderful salesman. I was impressed with the no mess no fuss flow of the overall process. I was able to say what I want to put down, what price range I want to stay in. Terri followed my ques and not the other way around. What a pleasure. I had a family member go through drive time and I was not sure if it was a good choice. I can see why they picked Drive Time. Thumbs up!

Mohammed was a good guy.We just could not come to an agreement on my trade.Or i would have purchased from them.