Used Kia Sorento for sale near Bay Village, OH

I asked to have car detailed before I arrived and it wasn't done . We had to wait and also spent too long in the dealership.

Owned a 2015 Sorrento since 2018. It's a great SUV, very comfortable and smooth quiet ride. Lots of power (v6). No issues only routine maintenance.

Today Zee Ashraf helped me out, I went in thinking I wouldn’t be approved or leave with anything however due to his kindness, dedication and patience he was able to work with me and got me in something I really love! The whole process was very smooth and I would recommend anyone coming in to see and talk to him!

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

I'm writing a review about Tommy,it was my first time w/him.He was polite, knowledgeable , explained everything,and helped w/ afew about my car. He's a keeper Karol Kucia

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

Walid Chaiban was a phenomenal salesperson. From the moment he met me in the lot to sitting down and going through the options he was sincere and honest. The finance manager, Mate Tamas, was also stellar. I loved his sense of humor. He was very efficient.

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Great team. Fast work and friendly crew. Jess was awesome in making sure my car was done quickly, efficiently, and it was clean when they were done. There's a Kia dealership close to my house, but I'll drive out of my way to come here knowing I'll be taken care of

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Renee Serino is the best sales rep. We’ve been Facebook friends a long time. I’ve watched her sell lots of cars. This time it was my turn. It took me a month to make up my mind but she never gave up and was helpful

I really love this SUV. I love the look and feel of it. I got this vehicle last February and am still figuring out all the things it can do. Love the warranty! The seats are a just a tad bit hard.

Such a Great place, with good deals and best offers. The lads took great care of me and gave me a great price. 10/10 service

2017 KIA Sorento , I love my SUV! I’ve had an issues at all until 2024. I had to have an oil pan leak. Also, Rear Bearing sensor. Other than that regular stuff such as tires windshield wiper, ect The vehicle was a year old and a one person owner when I purchased it

I wanted to make sure that I left the very BEST review for three of your employees.... Charles Clark, Ravi Patel and Joel Cruz. I am a repeat customer and the Mazda vehicle speaks for itself... but GREAT customer Service cannot. When I was shopping to renew my lease, I was able to contact Charles Clark in VW - as I thought I might switch from Mazda to VW. When we could not get the pricing to work, Charles sent me to Ravi Patel. He was helpful, kind and very knowledgeable about all the products in my inquiries. Through the deal, I also met with Joel Cruz. He was a whiz at getting me the best price, the best vehicle and provided the best service. Now, I do not live close... I live about 35 miles away... but I will ALWAYS come back to Brunswick for this high quality of service. Kudos to Brunswick for doing it right! Additionally, I will be looking for a second car for my college son in the spring... Look for ME on your lot... I will be there again with this amazing team of people!

My rating of 5 was solely based on Jude. He did everything possible to help me out and was very respectful and understanding. My heartfelt thanks to him. (No deal was made due to financing. With over 1,000 vehicles, serpentini could GIVE them away.

I own a 2011 EX V6. I bought it with 61,000 miles on it in March 2021. I have just at 111,000 miles on it now. Best car I've ever owned. Had a mustang and Camaro before this and they were terrible. The worst problem I've had is the driver side door won't open from the outside, but opens from the inside. The battery died about 2 months after I bought, but I bought a new one, and it's been fine since. The driver side headlight went out bout a month ago but replaced it. Driver side fog light is out. Had check engine light come on about a month ago, but it was just the gas cap. Honestly, I've seen a lot of people with bad 2011 sorentos, so I'm grateful mine is good. Older couple in their 80s bought it brand new in 2010, and then I bought it at the dealership as they were finalizing their new Buick purchase. They told me the history of the car and everything. They barely drove the car 6,000 miles a year, so I think I lucked out. Now, the car feels every bump on the road, so not the comfiest SUV I've been in. The leg room isn't terrible in the 2nd row, but good luck with a rear facing car seat lol. You'll have to move the driver or passenger seat forward if you put the car seat behind them.

I always receive quick efficient service at Autonation Westlake. Everyone is kind and ready to give their best effort for my satisfaction. I will continue to patronize this dealership and their service department.

Awesome experience Brian is the best. If you are in the market for a vehicle I highly recommend Brian and the Ken Ganley Nissan of Mayfield.

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

Courteous, prompt, satisfaction, willingness to get things done as soon as possible. Never have had a problem to this date having my vehicle serviced at this dealership

Wonderful and stress free. Jasmine was very knowledgeable and friendly. I appreciated her being there and welcoming.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

A class operation all the way thru. I'm about to buy my third car from Joyce and they will be my dealer for life. Starbucks coffee too!

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Jason was great and worked very hard to get me a great deal. Alex was very awesome. He shows you every feature step by step. This is my 3rd vehicle from them.

MY EXPERIENCE WITH THIS VEHICLE HAS BEEN EXCELLENT, NO BREAKDOWNS, SMOOTH RIDE, ECONOMIC ON GAS AND MAINTENANCE PARTS REALLY AFFORDABLE. NINE YEARS OF HAPPINESS SO FAR AND COUNTING !

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.