I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
Went in to try to replace my car when mine was totaled. Was greeted at the door asked what I was looking for and any specific features. Josh was awesome. Was able to get me in a new vehicle that day. They even were able to call enterprise and have them pick up my rental from them so I did t have to make multiple trips and could leave with my new car. Great experience.
Josh was very knowledgeable about the Kia Forte leased for my niece. The entire experience was pleasant and not time-consuming waiting for approvals. Would definitely recommend Spitzer for anyone looking for a vehicle.
The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
I want thank my salesman Tone for everything. He tried to put me into a new Toyota, but the timing wasn't right. Cause a lot of things have change int eh past few years. So I told Tone that i will hold off for now on getting a new Toyota. And he was very understandable about my decision. So I bought out my lease and I will see him in a few years when things have changed. Thanks for everything Tone. And tell Ryan thanks again for all his help.
I would highly recommend Kia of Bedford. I had the best experience purchasing my vehicle. KOB delivers what they advertise and more. The staff is always friendly and professional. Thanks Julie for the awesome customer service and delicious popcorn!
We have just purchased our 4th vehicle from K.O.B. .My wife and I both drive optimas. The sales person and the finance dept. work hard together to assure our satisfaction. We appreciate the joint effort. They do not disappoint!
This is my 2nd vehicle purchase from Kia Bedford and both times my salesman Bradley exceeded my expectations. I will be back! I will highly recommend not only this dealership, but Bradley as well. I look forward to returning with my business and hopefully bringing new business to you as well! This is a pleasant place to be, great environment, friendly staff and the best deals ever! Thanks Kia Bedford, look forward to seeing you soon!
I never thought I would walk out with a new vehicle. Mark really made sure I was comfortable and explained everything to me about my purchase. I would definitely recommend Mark to my friends and family when buying an vehicle. I will also continue to work with Mark when its time for me to upgrade. Thanks Mark for your exceptional service and also Monique who was also a great help.
Great dealership to work with. I found the HHR on the internet,called and worked a deal before I even went to look at. I live about 150 + miles away. The dealership was upfront on everything they said about the car, and was very easy to work with over the phone and in person. One of the best experience I had in car buying. All dealerships should be like this.
My experience here was amazing! I was initially going to buy a Nissan Rogue on Mayfield Rd but when I came to New Line to compare I was blown away. From the second I walked in everybody was incredible! Dave, the salesman I worked with, was AMAZING. He was friendly, passionate, and worked with me to give me the best deal possible on a new car. I honestly could not have asked for a better experience. Ask for Dave if you come here! You won’t regret it. The other finance manager I worked with, Brian was equally as amazing and was very helpful!.
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