Used Kia Sorento for sale near Chagrin Falls, OH

I and my wife have always had EXCELLENT service and respect for Andrew and his team members. We first got introduced to Spitzer Northfield by Darrell Zasnuskie a salesman and friend. Andrew was doing service appointments and repairs when we first met him some 12-13 years ago. We had issues with our 2010 Buick that he painstakingly birddogged and resolved our vehicles issue, after a ridiculous amount of effort corrected our issue. Moving forward Andrew and his Service/Mechanical team have been GREAT partners. I have been Vice President of several companies. People skills and compassion is something that is hard to teach. BUT comes natural to people that really want to take care of each individual they encounter. If I could CLON the passion and real concern that Andrew and his team have for customers it would be incredible. Thank you for all that Spitzer NORTHFIELD and the service team does for me and my family. Stay Well God Bless... Chuck Montgomery

Put 38,000 miles on in two yrs. No issues at all. Get 30 mpg in city, and 42 on the road on a 2.5 191 hp. Engine.

Very Excellent job, quick and efficient. Only visited for a simple oil change but received a detailed report on my car and any necessary repairs.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Solid all the way around! Service a communication was A+ and will definitely be back for future service on my Sportage. I would recommend this dealership for sure.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Outstanding??Vince in service amazing. The consummate employee. Provided loaner car. I very much appreciated this gesture. Thank you for the detailed service. Again thank you.

I enjoy the ride in my Sorrento . This one is loaded and still learning ! I am only 4 11’, The seats I have are designed for a taller person .. so more options to fit a short stature person would be great . But I love my car …receive a-lot of compliments.

CJ was just the right salesman for us. His personality is great! The best thing we liked about CJ was he made sure that we had all the information we needed and that he showed us the cars we wanted to see. CJ listened to us and absolutely came through for us. This is our fourth vehicle that we bought at Preston Kia and I’m sure not the last, great Dealership! Thanks CJ for all your help and for being so wonderful to work with we appreciate you. Gary and Connie Danielson

My Sorrento has nice styling...is comfortable..get good gas mileage which in this Era is important...love how it is equipped with navigation, heated seats,fold down third seats. This size is perfect for my wife and I and extra room for picking up guests at the airport or bringing groceries home. I would have liked a little more power for getting up to speed in traffic and getting on the highway. All in all I'm very happy with this SUV

They worked to get us, what we needed and wanted. We knew what we wanted and drove our old truck. We were very serious. All we did was take a 2024 Hybrid, Lariat Maverick and exchange it for a 2026 Hybrid, Lariat Maverick, but this one is an all wheel drive.

My 2019 sorento has been a strong performer with no problems at all. Spacious, comfortable and very dependable. Very happy with this SUV Engine is strong, excellent value

Excellent experience! Marshall was extremely helpful throughout the entire process and made everything smooth and stress-free. He listened to what I was looking for, worked with me on the numbers, and ultimately got me a great deal. Highly recommend working with him and this dealership!

Bought a new 2022 Kia Sorento and absolutely love it. Interior is stylish & spacious and the ride is as nice as my Cadillac. The gas mileage is very good 29 highway. Love my new Kia.

As usual, Kelly Buchner was there as I entered the service area. I have been getting my service with her for many years.She takes very good care of me and my car.

With the removal of the V6, I was very hesitant with the 2.5l Turbo. While there is a "tinny" feeling when you first accelerate, the turbo quickly kicks in and you forget all about the 4 cylinders. This car is quick, stylish, and a great value for the money. I have owned several Sorentos, and the X-Line is by far my favorite.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

I bought mine new in June. I now have 28000 miles in March. The steering assist is a game changer on 10-12 hour drives. The car is effortlessly fast , drives easy, and I like the maps and compass.

I worked with Michael Lentine today to buy out my lease on my 2022 Ionic 5. He was professional, courteous & respectful. I've used this dealership for all the required maintenance and their service department is excellent.

Had a tire damaged by road hazard. They got the tire, scheduled me right sway, mounted and balanced it and gave me a very fair price. This has been our experience ever since we bought our first Grand Cherokee from them

THIS IS OUR 4th SORENTO. WE ABSOLUTELY LOVE OUR 2021 SORENTO SX. WE HAVE ALWAYS PURCHASED THE SIX CYLINDER FOR THE 2011,2015,2017. ALL THREE ENDED UP WITH 92,000 MILES. OBVIOUSLY WE DRIVE A LOT OF MILES PER YEAR. WHEN THE 2021 SX NEW DESIGN CAME OUT WE HAD TO BUY IT. WE WERE JUST A BIT APPREHENSIVE DUE TO KIA NOT MAKING THE SIX CYLINDER. ONCE WE DROVE THE 2.5 TURBO IT ACTUALLY OUT PERFORMED THE 6. PRESENTLY WE HAVE 46,600 MILES AND STILL LOVE IT. WHEN NEEDED THE ACCELERATION WHEN GETTING ON THE HIGHWAY IS OUTSTANDING. YOU WOULD NEVER FEEL THAT YOU'RE DRIVING A FOUR CYLINDER. BE VERY SURE TO BUY THE LARGER ENGINE WITH THE TURBO. IT HONESTLY MAKES THE DIFFERENCE. THE SX IS WELL APPOINTED WE EXTRAS. GREAT,GREAT VEHICLE FOR THE MONEY.

Great service will go back they were very professional and made you feel at home kept up-to-date on what was going on and didn?t have to wait long

6cyl has good power and acceleration. Sun roof motor failed on me even though I barely used it. Costly to replace. Oil pressure switch failed on me. About a $30 part but $1400 to replace because it’s difficult and time consuming to replace. Third seat not really usable but I only needed the space for hauling. Overall a decent vehicle.

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.

Dale was very helpful and nice. I didn’t feel pressured at all. Jesse in finance was also very helpful.

The Kia, Sorento HEV I bought was Mfg. Dec 2023. I Bought in early Feb 2024. I like the design, I noticed when I drive posted speed limit 65 mph., with some hills Los Angles to Riverside I am getting 41 mpg. Of course if I drive 70 mph. All I save is 5 minute's. So I prefer to pay the greedy oil companies less. The vehicle is nice, rides okay, interior is well designed, and quiet. Features are just right, however could have came with front grill camera, and seat cooler. It is a nice vehicle.

I got a fair deal on a recent purchase. Working with Eric was a pleasure. I would shop there again.

Sales Rep, LaVair, was very informative and pleasant to work with through my purchasing experience. Also Kudos to the managers for their trust and patience. Great people!

Great car and the more I drive it, the more I love it. You get a ton of value but at 40k, the SX line needs a better sounds system.

Sell car and transport car to my address $9000 detail, AC, battery, too liner, sevice

I can’t say enough good things about this car!I bought it in 2020 with 45k miles and it was used for two and a half years to get me to school in another town 45-70 miles away, and it kept me safe and performed as good as I could ever ask for. The safety features are the cherry on top and saved me multiple times when merging into other lanes. It has all the bells and whistles- under glow lights, led lights in the front row, Bluetooth connection, and so much more. The car is spacious and has allowed me to drive with multiple people In the car comfortably. The back trunk contains so much space even with the third row seats up. The only issue I have ever had with this vehicle is around 100k miles, the gear shift locked. However, this never affected me and this is something that never needs to be fixed if it doesn’t drive you crazy, and the solution of depressing the gear lock to unlock it while you drive is a simple fix. Overall, this car has been very reliable even at over 110k miles and gives a luxury feel in an affordable vehicle. My favorite car. STOP THE KIA SLANDER!!

2014 SXL, FWD. really nice vehicle.. great performance.. lots of high level luxury in the car.. including heated and cooled seats!! the touchscreen is easy to maneuver and the physical buttons make it very convenient and does not require that you take your eye's off the road. seats are very comfortable. I have two complaints. the chrome wheels.. almost impossible to prevent rust underneath.. would have preferred aluminum wheels instead. And the third row is useless and should never have been offered. Purchased vehicle used in 2016 with less than 3k miles on it. (really) Pleasure to drive, not to firm, not mushy.. great stereo.. I love this car!!!

Thank you, Don Sitts, for being a honest, caring, no pressure dealership. Today 12-6-25 my husband, and I went to your dealership to look at a car online. What amazing customer service. Todd Brazelton sealed the deal. John in finance was amazing. I've never been treated so kind. They were so patient with us. I was kind of nervous at first, but they calmed my fears. My husband, and I prayed before we went there,because, other dealerships have treated us so poorly in the past. Make this your 1st stop people, you'll come back, I know we will. God Bless all of you, for your kindness, Phillip & Mary Wallace PS: We love our new car

Excellent driving through snow. I have an 81 km one way to work. Never missed a shift. Also very economical with the 2.4 litre inline 4 cylinder. Average on the highway is between 7 - 8 litres per 100 km.

Amazing experience. I had an outstanding time at this dealership. This is a small car dealership , and the atmosphere here is much more pleasant than in other, more modern places. No one puts pressure on the buyers , and every customer is treated attentively . Matt Harteis , the sales associate who helped me, went above and beyond to make the entire process smooth and stress-free. He worked hard to get me approved for financing and explained everything clearly along the way. His professionalism, honesty, and genuinely friendly attitude made a huge difference. If you're looking for great customer service and a team that truly cares, definitely ask for Matt. I couldn't be happier with my experience. Highly recommended!!! Thanks again

I have the Sorento for 2 years now. On long distance drives out of state the seats are very uncomfortable. The trim on the sides windows has to be replace because the finish comes off. The item has been on order for 2 months. Other than the issues I would recommend this car. My daughter still has her 2013 Sorento the engine was replaced this year under warranty.