One of my companies service vans became unusable in the Albany area.
After searching the internet for used vehicles in our required condition and price range, I found one right here in Ithaca that led me to a deal with Tom Pritchard. After discussing our situation, I told Tom I was looking for a win/win deal. After a short congenial negotiation, we came to a deal that worked for both of us. When Tom was attaching the new plates, I discovered a crack in the windshield that wasn't there on my previous visit, apparently due to a chip that cracked from the cold weather. We postponed the delivery until after the weekend and he had Choice Auto Glass there early Monday to have it quickly replaced without question. He wanted the vehicle right before it left the dealership.
I was pleased with the deal, Tom and the whole Prichard Team. They followed up a few weeks later to ensure I was happy. I would recommend their "Old Time" way of making a deal to anyone looking for a good used vehicle. No pressure, easy to work with.
I look good parked beside a Lexus .
by Rambling rosa from El Campo, Texas
January 8, 2019
Comfortable heated seats. Interior upholstery stays clean. Back up screen is so helpful, especially in mall parking lots. Lots of leg room available in rear seats. Plenty of cargo room in rear.
The folks at Pritchard have been servicing my car for several years, mostly routine maintenance things. Recently there was an odd noise in the front end ... they took the time to work through and properly diagnosis the problem. Their prices are fair. I've never felt I was being oversold or steered wrong.
Most reliable car I've ever owned.
by bamagirl35645 from Killen, Al.
January 6, 2019
This car meets all my daily needs. Plus some. To include mega leg room in front and back. Has 2 cigarette lighter plug ins. plus a usb plug in.
Had my van serviced and snow tires remove.
Friendly people. Will probably we my new vehicle repair shop.
Most comfortable car ever!
by Eaglesfan from Manahawkin, NJ
August 28, 2018
I am 61 yrs young. Although this is not the most attractive vehicle I’ve ever had, it’s by far the most comfortable to get in/ out of. Exactly the right height to just slide into the drivers seat. Loved it but alas, the grandkids grew and we no longer fit. I bought a Sedona now but it’s a little higher and not as easy to slide into. My brother wound up also buying a Soul. We both loved it. I have recommended this car to a friend and they purchased one as well
This was my first real car buying experience and I couldn't be happier with my purchase and the customer service ( Teresa )...from the moment I walked through the door I felt like a valued customer not just a number or a commission. I got exactly what I wanted and was treated with respect and kindness. I will be going back for my next car.
Too quick a decision...
by Isaac from Boynton Beach, Fl.
December 6, 2018
Bought it from WPB Schumacher. Bad customer svce. Alignment issues til now, 6 mos later. Problem in steering column which is repairable for like $260, but Delray Kia refuses to fix!! Excuse is that warranty ran out!!!! Shows you how much Kia stands behind their products. The problem is a back and forth clicking in the steering and apparently common, but Kia could not care less!!!!! They even, at first had the gaul to try to charge me a $65 diagnostic fee. Will never buy ANY Kia again. Problem is that now I am stuck with pymts for the next 5 yrs....
Will Cascanett took a lot of the stress out of the buying experience. Very patient and responsive to questions. Quick turn-around from purchase through financing to driving off the lot. I would definitely recommend this dealership.
KIA Sportage - great vehicle for the money
by 2018 Sportage owner from Atlanta
January 14, 2019
The base 2.4L GDI engine has plenty of pep. The vehicle rides well fully loaded (no change in suspension, handling, acceleration, etc). I would recommend this vehicle to anybody looking for a compact SUV (who has no need for a third row of seating).
My only frustration has been the difficulty of adding fog lamps. There is no wiring harness provided from the factory. This makes it impossible to have a true factory installation integrated into the steering wheel controls. It also makes an aftermarket installation expensive, as well.
The salesman I had made promises he didn't deliver on. 1. the people that were supposed to get the referral bonus for me buying a car still haven't seen that bonus & it's been over 2 months. The sales person keeps saying he'll check on it.
2. Will also told me when I signed that as a service to all new customers the dealer will order me an extra set of keys & fab & call me when ready to pick up...now I need to take my time off work to go there on a monday between 9-9:45 am to see if the key maker has time.
I would not recommend this salesman to anyone I know.
by SCMomma from Jasper County, SC
January 14, 2019
I previously owned the 2011 Sorento. Loved it so much, that I put 175,000 miles on it. I upgraded to the 2019 Sorento. Love the heated seats, dual climate control, the 3rd row will be nice when I have a car full of people, and I love the backup camera.
Our salesman was Jake and he was very helpful. I'm glad he is non-commissioned which made us feel no pressure. The whole process was quick and painless. I also like the Maguire lowest price guarantee.
Most reliable car I've owned
by Princess Obong from Atlanta, Ga
January 12, 2019
I went from a 2014 Chrysler 300 to this car and I can say it is way better and more reliable. More gas efficient and faster! People think it is small inside until I let them get in and the say "Wow". I love my Kia Soul!
I want to thank Hector for his knowledge and friendliness in my buying experience. He took the time to go thru everything and also took the time to call back after the sale. I would recommend Hector to anyone that is looking for a new car
by Kia4Soul from Griffith
January 10, 2019
This Kia Soul is a breeze to drive, comfortable and agile, storage space is excellent, gas efficient, easy to maintain, change lights, modify, have fun
Bought a 2017 Chevy Cruze from Colby Newlen at Maguire Chevy & Cadillac. They didn't have the pre-owned car I wanted but were confident they could find one for me. A few days later I drove home in my Cruze and in the color I wanted. Didn't know a dealership would do that! Colby and his manager couldn't have made it any easier!!!
Great car with one MAJOR issue
by Buzzsawjones from Deltona, Fl
January 3, 2019
I love my Soul, had it for almost a year. However I will never consider another Soul unless Kia fixes this issue. The issue: it doesn't support Google. The assistant button on the stereo only recognises Siri and ignores the other Major Assistant. But the Kia Optima works with both. It's quite annoying and almost turns me off the KIA experience... Almost makes me want to look at another brand once my lease is up.
Couldn't make a deal. Couldn't get down to my monthly payment I would be comfortable with, I mostly blame the high price of vehicles and my crappy credit score, but the salespeople could have done better, seemed to want to push an extended warranty on a 2018 vehicle with 12,000 miles on it, and never quoted me a payment figure without it. Communication could have been better, they didn't get back to me for 5 days to let me know what was going on, when he finally did he quoted the same figure he gave me when I was up there (from 2 hours away I might add). Finance manager was supposed to be working on a better figure, but I never heard from him. Too bad we couldn't do anything, I liked the place for the most part .
Best Vehicle I have owned.
by email@example.com from Estes Park
January 10, 2019
This car has body damage however the interior is in mint condition, still smells new. Unused floor mats. Always kept floor liners so original carpet is also in excellent condition. I was told by body shop that he could get two doors for about $800.
We drove from Lafayette to get another opinion as to the shudder that we have been experiencing since April when we got new tires and are SO grateful for all of the patience and care Jeff took to diagnose our problem. We have been going from service center to service center since April and the local dealer as well as the others have all had us "spinning our wheels." Doug was so kind and thoughtful of me as I sat in the waiting area. I was determined to get a truthful answer and Macguire came through!! It WAS the new tires that had caused all of the problems! After months of running around getting random things 'fixed' that never needed fixing, we got upgraded tires put on and our 'couch' experience has returned!! Thanks to all of you at Macguire for your kindness, care, concern, and low price for all of the work you did!! It is much appreciated! We are telling all of our friends of our great experience and encouraging all to take the short, beautiful ride to Ithaca for the best service around!
Very stylish hip car!
by Blakeley Walker from Indianapolis, In
January 10, 2019
I thoroughly enjoyed my experience with my potential buying possibilities with your dealership. I would highly recommend this dealer to both my friends and family.
If you're looking for a car/truck ONLY GO HERE!!! Don't waste your time going anywhere else! Coming to Greg's was the best experience i've ever had buying a car! Him and his son work there and are two of the most upfront and honest people i have ever met! If you come here you will not regret it! Greg made sure that the car i purchased was clean and whatever repairs needed to be done were done. Saying that I love this place is seriously an understatement! BEST PLACE TO BUY A VEHICLE!!! Shoutout to Greg and Josh because i know you're reading this... Thank you so much and we could not be happier with our purchase and everything you guys helped us with!
Definitely planning to purchase within 90 days!
by Queenbee12 from Springfield, IL
November 18, 2018
I wanted an SUV after owning a Kia Soul. Manual transmission SUV’s are hard to come by! This SUV fits all of my needs in a vehicle!
Top 5 did all the work after we picked out car -- the loan, registration, joining the credit union, the works. Made our first auto loan process fairly painless. Nice car with reasonable warranty. Would go there again.
very good van
by jd moors from plano tx
November 3, 2018
this car so convenience driving so good looking good in and out .I like colors it is good for kits it good for traveling run very good
Josh was very responsive, answered all of my questions on the vehicle. Price was not negotiable. I decided not to purchase at this time but would consider in the future.
Average at best
by MJMSR from Indiana
January 9, 2019
Very roomy for the size, but sits too low to the ground. Everything is plastic. It's definitely a 4 cylinder and acceleration is fair. Very easy to drive, actually fun to drive. Gas mileage is pretty good, about 35 combined - 40 on highway. Only had 4/5 months - 4600 miles. We'll see.
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