Used Kia wagons for sale near Gauley Bridge, WV

Brian was pleasant, not what I was expecting. The whole process was fine. I did not buy a car off of the lot, but if the right one showed up I would consider it.

We traded our 2012Optima because of a brake issue the dealership couldn't find. I could've scanned the ABS myself but it was under warranty, so after MANY times to that dealership we switched to another and decided to trade it in and get a 2012 Sorento. The salesman assured us the CARFAX said the car was seviced including all the major components and specifically said,Engine, Transmission and complete driveline,within the 1st month we had oil consumption issues which was diagnosed as a bad engine after being stranded with it,we also had complained about the transmission having issues with it on a few occasions to the dealership now we're getting close to our 10 year warranty period and I'm worried that we'll be stuck with the bill. Our dealership now are awesome they do whatever they can to do right by us. So maybe I'm being paranoid but a couple thousand $$$ isn't something we can afford. We want to keep it if all is good,and might buy a used Kia again in a couple of months it all depends on what happens here.

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Purchased my first ever vehicle yesterday from Mose Smith at CARmazone. He was friendly, knowledgeable, and professional. Pat (AKA the man in the tower😁) was such a nice and funny guy. They both found the perfect car for me on the first try! 🚘🏆 Also a huge shout out to Charlotte Torres for helping me schedule my appointment and for keeping me well informed prior to the appointment. Could not have been an easier experience in buying my 2018 KIA SOUL! I love it guys! 🤍🚘Thanks! 🤗🥳

Cyia was extremely helpful and pleasant. I ended up buying elsewhere at a dealership that was closer to me. It is not a reflection of anything the dealer did or didn't do. I spoke with Cyia and thanked him. He was very accepting and cordial.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

I purchased a vehicle on 2/16/2023. The process was fast and efficient. The staff was extremely helpful and there was zero sales pressure. The CarMax financing offer was as good as I had found independantly.

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

I was in need for a title as per the original one got lost in shipping, I called the business office and spoke to Bessie, I explained to her the situation and she said she will help me, but need more time to process it. Weeks later she called me to let me know that she got the title and she is sending it to me via FEDEX and gave me the tracking number, WOW thats a great service there. Thank you so much Bessie for your help and for following up with me, great customer service and Bessie is a great worker, 5 stars!!

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

Need to have a better space to talk to someone. And they need to have better options on buying a car or be more information on it

I love this Kia Soul. It is my first vehicle to give me better vision from being higher up. I love that. The vehicle rides smoothly and is a joy. My Soul is a metallic gray. I love the brake lights! The bright red lights look awesome against my gray vehicle. All in all, since I leased this car, I will lease another one when I turn this one in.

I have purchased two vehicles from Carmax I did not feel I was being taken advantage of. I received more for my trade in than expected. I have recommended them to friends and family.

Bought from Honda Dealer as used 2018 Soul+ with 36,000 miles in April 2020 for $14,000 - depressed pricing due to COVID impact then. Replaced 2000 Toyota Sienna van with almost 300,000 miles (still going strong!). Soul has 56,000 miles now and has been trouble-free. We like the Soul for it's spaciousness, modern electronics, backup camera, good looks, excellent ride. Now worth about $3,000 more two years later!

I like the service the experience was Great nd is a Great Dealer ever okay

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

We found a car we liked online and went and looked. We were able to take the car for a test drive, the price matched what we had in mind, so we bought it. We had pre-approved financing through USAA, so that made it even easier. We'll be back.

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

Very happy with my experience. Josh was very helpful and patient with me and great.

I love my Kia Niro Hybrid! I love all of the info that is continuously displayed above my steering wheel next to the speedometer that shows me when electric power is being used or being stored; my current MPG based on my driving practices; and at the end of my trip, it tells me exactly what my mpg was for that trip as well as what percentage of my driving was economical, normal, or aggressive! What an eye opener! I was able to increase my awareness of how my driving practices immediately impact the bottom line! I was able to reduce my aggressive driving from 11% to just 3% within just a few months. Now I don’t just think I’m a good driver, I KNOW that I am a safer driver! As an older driver, I am thrilled with the back up camera! Such a big help backing out of parking spaces in parking lots ( no blind spots!) and getting out of my driveway onto a major thoroughfare in my town! I feel so much safer. And being a grandmother of a kid in elementary school, a kid in day care, and a toddler I keep all day, I have precious cargo! But my favorite thing of all is that I only have to get gas about every 3 weeks instead of every week! I highly recommend the 2018 Kia Niro Hybrid! I didn’t think I could afford it when I bought it used 2 years ago…until I realized how much money I would be saving at the gas pump! I’m very happy with it!

Very good on gas nice ride. Big difference from a big suv. I would highly recommend this vehicle. I’ve had mine for a year now and love it.

very nice people who were very helpful, it was great experiance. I was impressed with the staff, the office and the ease of the transaction.

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

I was willing to pay Carmax’ $199 to ship a Subaru Ascent to Memphis. When I tried to send in that payment it got rejected. No amount of effort on my part was able to get it to go. So I gave up.

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

The sales agent understood our needs, made suggestions, was knowledgeable, personable, informative, and accommodating. A great and efficient car buying experience.

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

I recently purchased a 2018 VW Beetle Convertible. I ran a CarFax on the vehicle for my own peace of mind. It was mint condition with very low miles. My salesman was Hugh. He was great. I test drove the car on a Friday, filled everything out on line, was approved for my loan, came back on Monday and purchased the vehicle using the express checkout. My local VW dealership checked out the vehicle and it was perfect. Thanks CarMax.

I'm 6ft 310, 65 yrs old and love driving it. Easy entry and exit, bought used. Previous owner had Michelins 205 55 16 put on. Rides like a dream. Everyone needs one!

I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23