Used 2019 Lexus ES 350 for sale near Dunn Loring, VA

Excellent customer service. Very kind and helpful especially to senior citizens. Kevin Senior is very efficient and knowledgeable. Would highly recommend this dealership to anyone for service and sales.

I bought the ES 300H Ultra luxury in July 2022. I love the exterior and interior designs. The interior is spacious and comfortable. I had concern about the height of the seats, since I am 6 inches, but the seats are also vertically adjustable and I have never had my head bump into the sealing. So, f anyone is having an issue, they can consider looking for the pushing the knob upwards, without twisting it. I saw some people complain about the speakers online, but I have the Mark Levinsons, and I have no issues. It is advertised for 43-44 MPg, however I am getting 40.7 and I typically driver 1k miles per month. I know a couple of factors are at play, including my driving style. My main issue is that there is a noticeable lag with accelaration, esp on low speeds. I bought my car from Lexus of Tampa Bay at MSRP, and there was no issues with the purchase.

This was my third car purchase from these folks. I found them to be always honest, credible, and I trust them. Thank you so much folks!

I owned a 2017 RC F Sport, my first Lexus and totally love the Lexus brand. I’m a big guy and just didn’t have the room I wanted 😥. I did my research and decided I wanted the 2019-2020 ES 350. I really wanted to buy from a local Lexus dealer, there were 2 near me. Their web site has an option to let you know what your trade is worth. I was satisfied with what they quoted me for my trade, when I got to the dealership they offered me $6000 LESS for my RC F Sport on the trade in. They spent 10 minutes telling me what was wrong with my trade. My RC was as close to perfect as there is. They insulted my intelligence- I will NEVER go to a Lexus dealership in this area again. I bought my RC from a Lexus dealer 200 miles from where I live- they treated me like a CUSTOMER! I ended up buying a 2019 ES 350 from a NON LEXUS DEALER. They wanted my business and gave me a good deal for both of us. I love my ES 350 and both of my Lexus vehicles - BUT I will NEVER buy from the dealer that treated me with their bait and switch insulting attitude!

I have the Luxury package. This car is awesome! Great ride, quiet, good acceleration and outstanding MPG on regular gas! I consistently get 31 to 34 MPG on the highway. The interior is roomy and the trunk is cavernous. My only mild complaints would be the mouse key pad for the instrumentation and no heated seats in the rear.

We just bought a new CR-V from Honda of Chantilly, and we highly recommend the dealership and salesmen Will and Dio. They were friendly, knowledgeable, and efficient. They didn't pressure us to decide, but when we did, they moved quickly to get the car ready and the paperwork completed. We were also impressed with Rebecca, the finance manager; Alex, a sales manager; and Jamal, the general manager. All are top-notch professionals. If we need another vehicle, we'll go back to this dealership.

I purchased my 2019 ES350 certified used from a Lexus dealer - The good: Ride comfort is amazing Quietest vehicle I've ever driven Tons of power Reliability, so far, great The bad: Stereo system is sub-par for a luxury Lexus; not a deal breaker for me, but I understand why others complain Lexus dealership service: Just took it in for first service, oil change, etc., service was bad. My wife left the car, took 2-3 hours even though I made an appointment; they never greeted her or asked to help her in any way. (Seriously, no "thank you" or anything.) I also asked to be called after car was complete, I left 2 voicemails, nothing. Lexus service I've heard people rave about??? I didn't experience it.

"In and out" for a 5,000 mile maintenance service in less than 2 hrs. Staff also synced my new phone with vehicle. A good service experience!

This car is an absolute dream. Best car I’ve ever owned and will ALWAYS buy a Lexus after this - especially from Lexus of Bellevue.

We were there for a standard recall and was treated to excellent customer service from the moment we walked in the showroom until we picked up the car a couple days later.

Very knowledgeable staff . Mohamud was our sales rep. Friendly and professional. Well organized showroom. Prices were fair on their vehicles as well as our trade in. We will use them again on our next vehicle purchase.

It was a pleasure to be a customer at Mercedes-Benz of Alexandria. I have worked with and bought from different automobile dealerships over 20 years. I informed my sales manager, Mike Prati, who was AMG certified what I wanted from a car. He was the FIRST auto dealership manager who listened when I told him exactly what I wanted my car. Mr. Prati knew more about Mercedes than I could have read in magazines, Car Werk, Edmunds, YouTube etc. He explained the different variables of each model with and pros and cons. He directed me to the E class 450 sedan for a test drive. I personally could not have found the car without his background and experience. I bought the Mercedes pre-owned and certified. What made the dealership a phenomenal experience was how everyone listened and were respectful. Often, customers are talked to which happened at another dealership I walked out of two weeks prior. The goal: sell you something you don’t want. Not at the Mercedes-Benz of Alexandria. Later, I required work on the car. In lieu of calling the Service department I contacted Mike Prati. Who does that? I did. He immediately sent a tow truck, introduced me to a service assistant and I sat back as arrangements were made for a loaner. Mercedes-Benz of Alexandria was organized, cooperative and I had details regarding my car in less than 24 hours. The general manager, which people never see at dealership, called me. He wanted to be sure all departments were working together and I was satisfied. I actually think this dealership off of Pickett Rd in Alexandria has the finest employees. Great attitude. Thorough. Buying a Mercedes? I recommend Mike Prati to sell you one at MB of Alexandria.

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Great business dealing with the maintenance shop! Very courteous and professional!! This is my favorite dealer to get work done to my truck!

I visited Sheehy Hyundai of Chantilly for service on my 2023 Tucson. It was easy to get an appointment. I was received in the service area quickly and informed of the service I would receive. I was notified of the progress of my service and other recommendations via text. The Service Technician was efficient and knowledgeable. It was a great experience.

I had the most delightful experience on 4/4/2023 at Genesis of Gaithersburg. In more than forty years of buying tens of cars from dealers, this group in Gaithersburg are in a special breed in their service. They were so honest, transparent, and more importantly made us feel so much at home. There was no pressure at all but was only interested in what is in our best interest. Every word that came out was genuine. Before then I had been to a dealer near my home, who ended fleecing me of over $4500, despite telling them that two experienced mechanics had told me what was wrong with my 2021 GV80. Now determined to trade it in, a second dealer was so repulsive that I got out of there as fast as I could. I am glad I listened to my spouse to try Genesis of Gaithersburg. In Genesis of Gaithersburg, we were treated like royalty. I could write a PHD dissertation on Mr. Jaffar Chaudhry and Mr. P. Shrader and their excellent service. The deal on the new car was concluded in less than thirty minutes. Then came the most interesting aspect, Mr. Jaffar spent another thirty minutes PATIENTLY with us going over the features in the car (which was a ton of it). I am sure he must have gone to the factory in South Korea to learn all about the car’s features. The final delightful part was taking us on a tour the service facilities and introduced us to the Mr. Matt Mills. He equally welcomed us with open arms and smiles along with tons of explanation on how the facility works and their availability to keep the car well. I am sold on this experience. This facility will be my home for all future car purchases. Thank you again for this experience.

I worked with Roy and Ethan at Premier Automotive on the purchase of a late model VW Jetta. The car is mint and working with Roy and Ethan was a true pleasure. Professional service. I highly recommend Premier Automotive fir purchase of a new vehicle.