Used Lexus NX 450h+ for sale near Highland, MD

Just had our Cayenne in for its required service and we were treated wonderfully as usual. The whole process was smooth and effortless. We dropped our car off and was given a loaner within a few minutes and was back on our way. We were updated with the service process and we were called when they promised to have our car returned. We wouldn?t take our vehicle anywhere else for service!

Probably the best car we've owned in 60+years. The plug in hybrid model is perfect for our needs, getting 39 miles range on the electric mode fits our driving needs 80-90% of the time. When we do a highway trip, the hybrid mode kicks in and gets up. 45+mpg. All in a safe, reliable, somewhat luxurious ride. Biggest peeve is the xxxx electronics screen--- a thousand little options I'll Never use, but change the clock?! or get rid of that stupid "drive connect" app screen?? After a YEAR of trying to ignore it, still pops up as the default screen. Just want the map on as the default, and even though I think I have the green on toggle for automatic Daylight Savings clock, have one time on the map screen and one hour different on the central control panel screen, what gives?? Way too many jujube diddly squat choices for useless stuff. back to KISS a bit would be a plus.

I had been looking for a certified 2024 ux250h for about 2-3 months. I have driven cars at at least 6 dealerships in 3 states. And despite being Lexus dealerships more than one were not upfront in their pricing and they all had an attitude of " this is the car as is, you don't like that chip or no mats or whatever else then don't buy it" and one even said it was certified then wanted $4k for certification. Not Ourisman Lexus. First off, the car was priced very fairly. No games from the start. Our salesperson PeiPei was helpful and responsive. The sales manager Willie was top notch. My wife traveled from New York alone to see the car in our then current Lexus IS250C as a possible trade in. They were wonderful. Transparent with the pricing. Gave us a number we were happy with on our trade in and addressed minor aesthetic issues with the car on the spot. They were ready for her arrival and had the complete transaction done including aggressive financing in about 3 hours. Willie knew my wife had come a long way to get there and had a long trip home and he made sure his staff expedited the whole process to get her on the road. After all the dealerships we had visited I never expected the whole process of buying this vehicle could go this well and that we would be treated so fairly and transparently. Didn't try to push a single upsell on my wife. Offered one or two things like extending the warranty, she said no, and they moved on. When we do need the next Lexus, I am absolutely calling Willie and his staff first. Just the best experience I have ever had at a car dealership.

Purchase the car a month ago and already has 850miles. Car feel great in regard,power and maneuverability. Only one major this Miles/gallon. My longest trip was between San Diego and Phoenix and back. On the way there I got max 36.5 m/g. On the way back 35.00. I hardly made it to San Diego. Tank is only 12 gal. so 36/84 m/g ....not true not even 50 miles per gal. Dealer did not explain how to drive, what to do to get maximum miles per gallon. Will take another trip probably 800 miles back and forth, will let you know in my next review

Tim Queen is your man if you want to purchase or lease a vehicle. He is just great! Compared to my last purchase of my current vehicle from another state tmy experience with Tim yesterday was phenomenal. He was very kind and patient and took his time to explain the different stages and processes of vehicle purchase, showed me the different vehicles they had that suited my preference, took me out on a test drive and really helped me gain perspective on getting the right vehicle to suit my lifestyle. After meeting him for the first time yesterday and spending some valuable time discussing the best options available to me I feel very confident that I can make a well informed decision on my next vehicle purchase! Thanks Tim and Merry Christmas! I will see you after the holidays

Great customer services they didn?t take long they gave me accurate information on my vehicle they provided a charge station the instructions and thru text was good also

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

★★★★★ Best Car-Buying Experience of My Life – Tony Rincon, Owen Stepp, and James Wang are absolute legends at Lexus of Rockville From the very first inquiry to driving home in our gorgeous 2021 Black Onyx LX 570 with my wife and kids, including our 9-month-old baby, the entire team at Lexus of Rockville made this the smoothest, most transparent, and genuinely enjoyable purchase I’ve ever had — and we’ve bought a lot of vehicles. Tony Rincon is hands-down the best salesperson I’ve ever worked with. Zero pressure, lightning-fast responses even over Thanksgiving week, detailed photos and videos every time I asked, and he treated my family (including the baby) like his own. Tony never “sold” me — he just helped me fall in love with the perfect Lexus. Owen Stepp, the Sales Director, went so far above and beyond it’s almost unbelievable. He personally reworked numbers multiple times (including the day before Thanksgiving), honored every promise, and delivered the strongest trade-in I’ve ever received on my 2024 4Runner — thousands above every published value. Owen’s integrity and willingness to make the deal perfect turned what could have been a negotiation into a true partnership. James Wang in Finance was the perfect closer — completely transparent, no high-pressure add-ons, walked me through every single line item with patience and clarity, and made the paperwork painless while I held the baby. In an industry that can feel stressful, Tony, Owen, James, and the whole Ourisman Lexus of Rockville team turned it into one of the happiest memories we have. As a 100 % disabled veteran with a young family, the respect, kindness, and honesty they showed us meant the world. If you’re anywhere in Maryland (or willing to make the drive), ask for Tony Rincon, Owen Stepp, and James Wang. You will not find a better team or a better experience anywhere. We absolutely love our “new-to-us” LX 570 and we’re already looking forward to our next purchase with these guys. Thank you, Tony, Owen, and James — you have customers for life! Happy Thanksgiving. Francisco, Mrs. Gonzalez, kids & baby Lexington Park, MD