Used 2015 Lexus RX 350 for sale near Hamilton, OH

On the 19 Jan 2024, we made a purchase of a Vehicle from Ricardo Rutledge,a very excellent Salesman, his attention to detail was instrumental to us in purchasing a car. I would like to express an outstanding job. His help was greatly appreciated. Continue in during a job well done. I would recommend his service to others.-

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Rarely take time to write social media reviews. However experience I had at the dealership this week is worth a review. I was not needing a car, but always keeping an eye out for the right deal. On Tuesday of last week I had called in the morning to ask for a sales rep I had purchased from before. What could have been a honest mistake, I was put into voicemail. Not hearing back all day, I decided to call one more time as I was ready to pull the trigger on a near identical vehicle much closer to my house. This is when I sales person "Nick B" answered the phone. He informed me it was an honest mistake that I was put to voicemail of a former sales rep and that he would be happy to help. Having held management positions, and worked for good people in my career, I have to say, the energy and hustle was top notch. I explained the situation at the competing dealership and Nick cut through all the garbage negotiation and sales tactics that the other dealer tried to use on me (not knowing my background). In a matter of 60 minutes I had 3 phone calls from Nick setting the parameters of the deal. The next morning I was greeted by a text to ask if I was coming in at lunch or dinner. The weather was terrible for a drive to Dayton, and I was so tempted to just spend a little more money and head closer to make my purchase. I could not do it. Nick's hustle deserved a visit to look at the car. I arrived around dinner time and Nick was waiting at the door to greet me. The car was pulled up and we were ready to deal. Nick was efficient in execution as he was in setting up the deal. From getting payoffs, to coordinating the shop to ready the vehicle, to working with finance and matching the trade of the other dealer. I had other sales people that you would sit in the dealer for multiple hours waiting to get through. Some of this compliment also goes to Matt S. in Finance. Copies, signatures, even took the time to get me a refund for my trade in Lexus Warranty that I was not going to use. Customer was first with both of these gentlemen, not at the expense of the Company, but to be seamless and professional. The last part of the evening came when I was signing the paperwork. Matt told me that the detail team was not able to finish my car at the late hour, but would be happy to do so over the weekend if I wanted to come back. As I was saying I just wanted the plastic off the floor and the mats in, Nick came in the office and said he already had it done while transferring my plates. Nick also did not forget another small detail I had emphasized to him at the outset. I travel a lot and have a laptop in my car. It is imperative that I have a privacy shield cover over the cargo area. To end my experience, Nick did not forget that request. Lexus no longer sells them in parts, something I noticed even with the GX back in 2020. So Nick had me drive into the garage out of the rain, helped me move my belongings to the new car, then took me up to the "lost and found". Again, not additional expense to the company, but more time for him. Nick at the late hour was going through every privacy cover with a measuring tape to get me squared away. We ended up not finding one, but how could I be disappointed with that effort. To anyone buying a car, I cannot guarantee your sales person will give the same experience, but there is no question that Nick was a professional and will have me back for my next car which is due in about another year. In a still tight labor market, it is tough to find employees like that.

Have only had this 2015 Lex for about 5 weeks. OK so far. In my earlier 2 yrs' experience w a 2008 RX 350 and before that, 10 yrs with 2 ES 350s, these are comfortable & generally reliable but the cost of maintenance & repairs is at least twice that of a Toyota or Honda. Things like the rear door struts/rear door mechanism or hood struts breaking down, is one thing, but the main engine seal leaking hits you w a big bill.

Great place for a used car shopping. I’m very happy about my second purchase from them, they’re always honest, have great prices and provide a great customer service.

Excellent choice for those looking for a very reliable, overall quality, luxurious and decent gas mileage SUV. Get one and you'll find out very soon.

This was the best used car shopping experience. The whole process was so easy and painless. That is not my usual experience as a female. Pat was wonderful and respectful. He showed me the car and had to jump it since the battery was dead. I notice the seal in the headlights was broke so moisture was inside the headlights. I said if I liked the car I’d need the headlights replaced. The car drove great. Pat agreed to replace the headlights and, without me even asking said, “obviously the battery is shot so I’ll replace that as well”. I asked if he thought it needed new tires, which I said I would pay for, and he said the tires were Michelin, a good brand with probably 10,000 miles left, so it should wait. I appreciate he didn’t try to sell me a set of tires I didn’t need. When I picked up the car, it had brand new headlights and a brand new battery. He didn’t pull parts from the junk yard or repurpose a battery from one of the other cars. He also spray painted the arms of the windshield wipers black (they were rusted metal) to make it look good. It was washed and waxed and looked great! He had the paperwork ready to go when I arrived to pick up so it was easy to complete the sale. That was 2 weeks ago and the car has been sound with no problems. Thanks Pat! I will never buy from anywhere else!

We have owned the lexus 350 for nine years with no problems or breaking down on trips , this suv is reliable and for me gets great gas mileage. The only reason we are selling it is because we have more grandchildren and we like having them spend time with us ,there isn't enough room for our four grandchildren to ride at once. I wouldn't sell if this wasn't the case. Love this suv.

Alex was awesome and very helpful in the process of the sale to my fiancé and I for our new Jeep. We absolutely recommend Alex for any sale you’re looking for!

Recently purchased, but very pleased with it. Extremely comfortable, quiet and luxurious interior. Although an older model, it it still feels and drives like a newer model.

Very satisfied with service performance and representative

They are pretty great, really. The car I went to look at didn't work out, but it was still a good experience. I kinda felt bad that I couldn't buy something from them. If you're looking for something, particularly on a budget, it's worth stopping in.