New and used 2025 Lexus RX 350 for sale near Pasadena, TX

My experience was great. However, my car was to be cleaned but it was not. Overall, nice experience and would return for service and maybe a new car. Was expecting a clean car.

Got a screw in a rear tire that could not be repaired. We also needed a new spare as ours was 14 years old. We called all the tire stores in Houston and no one had any in stock that day. Called GP1 Lexus Southwest (Sterling McCall Lexus) had 2 tires in stock that matched the existing tires. Was able to get in and get the tires mounted and installed in a couple of hours. Service man, i cant remember his name, kept us apprised of the status of our vehicle during the service. The waiting area is very nice with lots of tables and chairs. Several tvs and a snack bar with coffee, teas, soft drinks and water as well as a variety of snacks. The restrooms are very clean. They also washed and vacuumed our car.

Lexus is top notch in service and customer care.They keep you up to date on where the tech sre in cimpleting your cars repairs.

My service advisor ESNER is awesome?.. Henhas great customer service. Comfortable and clean waiting lounge. Thank you . I?ll definitely be back for my next service.

My service advsior Derrick did a great job. He was able to address all of my needs. Communicated and helped me very efficiently. Would recommend going to him again.

From the inquiry to the purchase …by far this was the most pleasant auto purchase I have experienced. I live out of state and had faith in the dealership after my first contact with them. Doug answered all my questions and went out of his way to make the purchase a positive experience. Though I live out of state, I will definitely contact them if I am ever in the need for another automobile. I appreciated their professional manner along with their personal touch in the way my car purchase was handled. 😏

They told me the 8 year old car I was buying was as n good shape. That was an understatement this car was phenomenal in like brand new condition. This was my first online buying experience of a car over 9 hours away (by car). Needless to say I was apprehensive. I am a picky car person like them clean all there and looking like new. All I can say is mission accomplished- great car great dealership!!

Mark was a pleasure to work with Everything was done right Highly recommend Westside Lexus

The sales person was very well knowledgeable and allowed he customer to make decisions at the customer own pace. Roley was very good at his ability to provide good directions in the purchase of a Lexus Vehicle but did offer different suggestions in order for us to decide on the best product with a fair price.

Jim (Sales) and Christian (Finance) were fantastic to work with at West Side Lexus. I worked with Jim during the week to secure a Saturday appointment. Arrived at 1109a and was driving off the lot in my “new to me” car at 12:35p. Everyone there was friendly and the customer waiting area is great, lots of space and a pretty decent hot chocolate in their fancy coffee machine :D 10/10 recommend

Went in for our 30k mile service. Phil was amazing. He took care of everything and was super professional. They offered an Uber to and from the local mall. Very clean facility, with a great staff.

Very pleasant experience. Excellent waiting accommodations. Wonderful service. Cheyenne was delightful to work with. I always enjoy getting to say hello to my salesman Nykeir.