Used 2024 Mazda CX-30 2.5 S Preferred Package for sale near Albertson, NY

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

I would like to start off by saying thank you Dan for what you have done for me. You first waited for me and greeted me which made me feel like I was at home. No other Hyundai dealership has ever done that and also treated me with respect as well. Dan you are amazing and a great salesperson. Thank you for working extremely hard to help me get the 2022 Hyundai Tucson. You said you was going to get me out of the truck that I was driving and you did. I really appreciate this. Anyone that is reading this please I would highly recommend going to the Hyundai 110 dealership and recommend speaking with Dan Ciotti if you are interested in purchasing a car. He is the best!! And overall the staff is amazing as well. Thank you all. -Charles

Exceptional Experience with Alex! Big shoutout to Alex at Land Rover of New Rochelle! He was super knowledgeable, professional, and really went the extra mile to help me out. He worked the numbers like a pro and made sure my monthly payments stayed within my budget. You can tell he knows the ins and outs of the business—he handled everything like a champ. Truly appreciate his hustle and dedication. Thanks again, Alex!

Purchased a car via web. Assigned sales associate, Sunni Wang was very professional and responsive and made the transaction enjoyable.