New and used 2025 Mazda CX-30 2.5 S Preferred Package for sale near Chevy Chase, MD

My rating applies solely to the retail side of their business (used cars). I have not experienced their services yet. Pros: expeditious online inquiry follow-up, great customer service, informative staff. Cons: sales floor layout needs revamping, some new car sales guys could brush up on customer intake. First off, I am THE last person I would have expected to be writing a review of an Acura dealership, much less owning one. Honestly, Honda does a very poor job of linking itself to its luxury brand (Acura) - especially compared to Toyota and its Lexus brand. After already having decided to purchase a Lexus RX, I decided to contact them on a whim due to the local dealers not having the darker interior I wanted readily in stock. I found a solid match in their online inventry (MDX with tech pkg) and submitted an inquiry. Within hours I received a response and set up a time to test drive. My salesperson was very knowledgeable, polite, and bent over backwards to address all issues/inquiries I had related to purchasing - including coming in to meet with me on his day off! After having endured weeks of tiring back and forth with others dealers who failed to simplify my process by being upfront re: pricing, availability, and specs. Granted the new car sales on the floor could use some brushing up on customer intake (it's clear that used car customers are not their priority), I completed my car buying experience with renewed excitement thanks to Rosenthal Acura's simple, streamlined, customer-focused process. Harpreet and his colleagues are amazing - no aggravating time-wasters there!

A joy to drive. The turbo gives a smooth punch of pickup. Don’t feel the speed! Interior is compact and efficient and steering wheel and seats warm up fast at the push of a button. An absolute pleasure to drive.

I bought my 2021 CX-5 Touring in NOV/2020 from Mark Bowers. Exceptional experience, very hospitable and listened to my requests and concerns. May 6, 2021 was my first oil change and that was an awesome experience! Thanks Passport Mazda Temple Hills, the whole staff is friendly and welcoming!!!

I arrived at the dealership looking at the vehicles on the lot when I was approached by Adrian!! his customer service is so awesome and he is very detailed in explaining and addressing your questions! so I was looking to buy a Nissan rouge when he pointed out the Mazda Cx5, went on a test drive and fell in love with this SUV! I purchased it in September 2022 and it was more than I imagined, the drive is very smooth. The staff at Passport really know how to treat and assist their customers, I was so pleased with the customer service I got from my salesman Adrian as well as my finance manager Carlos. I appreciate all the staff at this dealership they made my experience very pleasant and I will definitely recommend anyone who is looking to purchase a Mazda to take your business to them!! I had to take my vehicle to the service department and Jessica takes good care of your needs and very detailed in explaining your vehicle issues. Not to mention the dealership is very very clean and state of the art and always smells nice!!!! Thank you to all the passport staff who helped in making my car experience a great one.

CJ NEAL - at the services desk is a big help! Very positive and worked with me for issues and misunderstandings. Great service!

Mike Kampanos was such a pleasure to go through the car buying experience with . i’ve been shopping around for a solid used car but couldn’t decide on one that suited me . he’s super knowledgeable & informative about used cars & helped me narrow down to a couple solid ones . highly recommend him to everyone !!

Super friendly, super efficient. And you washed my car!! I will definitely continue coming here for my service. Thank you!

My X5 was brought in for a NO TONE issue. 2nd time. The first time we had to do a software upgrade. Ok. Issue not solved. I contacted Devon. He arranged for a loaner and to bring my car in. Devon and the team had the vehicle for some time. He kept apologizing about length of time it was taking. Explain I no how the car did not hold the necessary codes. I told him not to worry, to take their time. The car finally did it again. Intermittent issue. And Devon and the team were able to fix the issue. They were great. Always communicated.

Thanks to the parts department for always having available oil filters for my NA Miata. I come in every 3,000 to grab some oil and filters for my Miata and parts is always stocked up. Appreciate these folks I would recommend them to anyone for parts needs.

Heritage Mazda surprised me every step of the way. I came here today not very optimistic about getting a vehicle and the reassurance and positive energy that Dave Hevi gave me from the start kept me interested. After several test drives and laughs and being an actual person and not just a salesman I was able to walk away with the car I wanted and never felt as if I was being used. I recommend anyone that is looking for a vehicle and not too sure about their decision to come and sit with Dave Hevi and Heritage Mazda!

The service department staff is always courteous and professional. I have never has a bad experience.

Great experience with mazda Catonsville. And Kalyan Anthony one of the agent there is very accommodating and helpful. I am very pleased with his assistance. Two thumbs up.

Great experience with Jacky !! He was fast and very thorough and professional.I recommend him for all car needs

Adam and Akiel are quite great and made it hassle free buying process, thanks again.

Mike Hamilton was extremely helpful. Would recommend him to all of my friends. Loved the information and the space to make a decision without permission

The cars I browsed all looked great! I’ve been looking for some time but I’m still on the fence. Through my browse at the dealership everyone was very nice and accommodating. I’ll be coming back to buy a car soon!

Joeanna was very accommodating, friendly and helpful with my purchase of a Mazda3. No pressure from sales or finance, just clear explanations and an efficient transaction. Exactly what we hoped the car buying experience would be.

Fitzmall of Annapolis offered excellent value with my recent purchase. Very open and honest regarding the quality of the vehicles available. The options available on the sales lot are exceptional. Above all else was the support of our sales consultant James. If you need a vehicle I am confident James will help you find a vehicle for your needs.

Everyone was very responsive 24/7 and that is imperative to me. Joeanna very personal and not too pushy which is what I needed. Thank you