Used 2021 Mazda CX-5 for sale near Norwood, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

Miguel was excellent Timely fast repair Very courteous Great experience Felt guilty I just picked up my ordered ranger from Best ford but now I have a new dealership for the future

Looks sharp. Smooth ride. Comfortable for me as a driver. Perfect size for me as a single homeowner. Good gas mileage, averaging 27-32 mpg. Love the bright RED with black leather seats.

Enjoyed the sales team. They were very helpful with my purchase of a new car. No pressure to buy and they made sure I understood all the options. Both of them were dedicated to making the process easier for me. Thank you!

Such a joy to drive. You can’t go wrong with a Mazda. While the CX-5 is on the smaller side, it fits our needs and is so fun to drive. It looks sharp from the outside and has a lot of comfort on the inside. Technology options are good and it has a solid warranty but you won’t need it as Mazda is one of the most reliable brands on the road.

I purchased a 2018 Tesla Model S 100D at Metro West Auto Sales. It took a bit longer than anticipated due to some issues that needed to be addressed, but nevertheless they were addressed properly. The transaction overall was quite smooth and fair and I was contacted every couple of days with a status update. They offer vehicles with great pricing and they do not up-charge later with ridiculous priced doc. fee or any hidden fees. Eugene, Igor and Jana were always courteous and professional. No pressure tactics. They also assisted me with the incentives (state rebate and federal tax credit). I will definitely recommend them and consider them for my next vehicle purchase.

Being previous mercedes owners for years the Mazda was a shocker ! Comparable in style, ride and comfort we were both shocked . The only drawback is no touchscreen once i got used to it - don’t even notice now and the way the design is in my signature turbo you don’t need to divert your eyes from the road - everything easy to use sleek and uncomplicated. the bells and whistles are fun and handy GPS and road noise better than my C class Mercedes. So far so good - winter is coming so i’ll see how she does in snow- fingers crossed.

After locating just what my husband had in mind for a used small pickup listed at South Easton we arrived to be greeted warmly by Eric who gave us all the details On the vehicle and allowed us to inspect it. It was just what we had in mind and was in spotless condition. We purchased that day and have just driven it home today. Hope to have it for many years to come,

My Mazda CX5 2021 saved my life while getting into a major bad car accident! It handled and responded instantly and with precision. Air bags deployed everywhere: front, sides, back of me. Curtains also deployed. This is an incredibly safe vehicle. Mine was totaled, but I was fine minus a couple of broken bones. I was miraculously saved. I got another one exactly like it and feel very safe driving it.

Amazing white glove service- Lyft to and from work while they performed service! Transparent service with video review sent via text. Easy and efficient with clean facilities and free water and snacks.

Best BMW dealership I’ve been to for service. And Brett from service is the REAL MVP‼️🙏🏾🤝. I highly recommend Herb Chambers BMW truly the best dealership experience

Sean and Rob made a truly magical lease deal happen for me - appreciate their honesty, input and hard work. Beautiful new facility - very friendly staff.

Devin a most personable helpful salesperson . Made the process goes much easier. Recommend Tasca Mazda

Fantastic experience leasing my new CX-5 and the service department was very accommodating when needing my first oil change!

Best service very kind staff,they go above and beyond to make sure they fulfill the promise