Used 2022 Mazda CX-5 for sale near Salisbury, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Pleasant and positive experience with Jeff Schwartz as my salesperson! He asked what was important to me in a vehicle. Made his recommendations based on my response. There were no gimmicks. He was clear, knowledgeable, and thorough in explaining the specs of the Sante Fe Hybrid that I test drove. He quickly responded to my texts on any followup questions. He followed up after I purchased and drove off the lot with my new Santa Fe Hybrid. I would recommend Jeff 100% as a salesperson to anyone. Thank you very much for this exciting experience.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

Tony Noto was very courteous and patient. He tried to get me the best deal. I appreciated his effort.

Great gas mileage. Interior is not overly cluttered. Exterior is stylish. Great value for the money. Rear seating has plenty of leg room. Would recommend

I must admit I was not ready to sell my car just yet however Artie was so persuasive in helping me find just the right solutions for my challenged situation considering I wasn't really expecting to get approved with just my trade in & a minimal out of pocket down payment but he made me an offer I couldn't refuse on 2021 Honda Accord that I was ready to buy out from my lease & put me in a beautiful loaded truck thanks again Artie go see him for any of your vehicle needs you won't regret it!

Outstanding Features in the Premium Plus Package. A sporty model, fun to drive with Automatic Transmission with Auto Manual Shifting, Steering wheel paddles and a Sport Mode. The Heads UP Display not only features speed but also Blind Spot warnings, lane warnings, Speed Limit Signs, hand on wheel warnings and programable Variable Speed Cruise Control. Safety features are numerous including side, front and rear crash mitigation, automatic braking and Rain sensitive Windshield Wipers. Interior appointments are numerous including both simulated manual shifting mounted on the center console gear shift and paddle boards on the heated adjustable steering wheel. The Mazda cx5 Premium Plus Package includes easy to use center console-controlled display, heated steering wheel, heated and airconditioned front seats and heated rear seats as well as Memory controlled seats, mirror and Heads Up Display adjustments for 2 drivers. The Door and console trim is designed to match the Leather appointed seats with matched stitching. The 2.5 Liter engine offers the power and acceleration you would expect from a premium model. Sport Mode is available with the push of a button. The control panel for the Display are center console mounted to scroll through options with the touch of a Game Console type mechanism. Audio is fully customizable. The Mazda App alerts you of tire pressure, oil level and service warnings as well as a remote start and remote lock features. Front seat leg room is better than expected, though rear seat leg room is limited. Rear seats with a 60/40 split fold easily without removing the leather appointed head rests. Control your variable speed control, audio options and phone integrated into the heated leather appointed steering wheel. The Dash Board display includes your safety features, maximum mileage, current mileage per hour, speed and RPM displays as well as several other warnings including speed limit signs. Built-in Navigation is available as well as Android and Apple Play. Set your lighting options in the auto mode as well as adjust the rain sensitive windshield wipers. An awesome Premium Ride at a Moderate Price, with appointments typically found in omly Luxury vehicles. I recieve approximately 22 miles per hour city and 32 miles highway for a 28 miles per gallon mixed driving.

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

I own a 21 Carbon Edition. Great vehicle. And worth every penny. I came from owning only Hondas. Traded in a 2021 Accord Sport SE with 7000 miles. I have 22k miles and have not any issues so far. I love the color, step in height, the look, the interior, the exterior. Average 29-31 on the highway. Best decision I've made concerning buying a new vehicle

Had an pleasant interaction with the sales staff. At first by email and phone. Then visited at due to random chance. The sales person i spoke to was really pleasant, not pushy. However the dealership, like many other, tacked on additional fees which should be part of the cost of business and not added to the customer as 'additional fees'. I didnt purchase because at the time i wasn't ready, so i didnt get to negotiate etc, however the added fees are discouraging.

Had an amazing experience with Nissan in Hackensack. I worked with Daniel, who was honest, fair and worked with all of my requests! I also got to meet the sales manager, Tony who is very kind. Typically car buying is a challenge for me, but I walked away happy with my purchase and the top-quality service I received.

Honestly enjoyed this car buying experience! Just bought a brand new Altima from Jaz! No pressure at all, would definitely recommend her and this dealership to all my friends and family.

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

Darwin Flores is the best salesperson to deal with at this dealership. This is the second time in two years he has gone above and beyond to accommodate me and make my purchasing experience one of the best. I do have to say when it came to the finance part, Madi was good until I declined any extra maintenance he tried to sell me, he became very upset, and that was not a good experience! I would definitely recommend Darwin to anyone and Kenny the Mgr. was also very helpful.

Koeppel Mazda is the best. Stein Celestin was our salesman and made sure we got the best price Koeppel could offer. He also ensured we had everything ready to go so that when we arrived, we just had to sign the papers and go. Before we drove off, he made sure we knew all the new features in our car (we were returning a 2017 car of the same model). Great customer service. Sherette Corsey was also great and very patient when we made a last minute change in our deal. I can't say enough good things about Stein, Sherette and the team at Koeppel.

Best dealership ever … Kelly is so nice and caring about all your needs … you will be so happy you go to this place .. amazing selection of cars !!

Very accommodating and recommended services based on my timeline since my lease is ending soon. Loved my service advisor. Gave me the most thorough experience which made sense since they were the manager.

It was great. Robert took care of us from beginning to the end. Made sure the process went through smoothly. Very straight forward. Go see Robert, will make you feel comfortable with everything. I do recommend on buying your next auto at Bay Ridge Honda.

Organized and service was quickly done!! Thanks for the car wash also!! Would definitely recommend to friends. Service people were very nice.

It was great even during the pandemic. Island Mazda had appointments and were smooth during taking and delivering the vehicle back

Sales and financing was very easy, especially for Costco member. Prices are great, able to test drive my desired car without problems. No hassle with vehicle price. If there is something that can be improved that would be parking. Parking is a little bit difficult.