Used 2022 Mazda CX-5 for sale near Wheatley Heights, NY

Ask for Frank, really nice guy. He'll go out of his way to meet all your needs and expectations. He engages in great conversations too.

We have owned our 2022 CX-5 Turbo for 10 moths and it is a great vehicle. Our previous SUV was an Acura RDX Advance. It too was great but this Mazda is of a higher quality and $10-$15,000 less when purchased new. Every once in a while the doors don’t lock when I walk away (I have it set up to do so) and that is the only issue I have had in 10 months and 10,000 miles. I highly recommend any Mazda product. We also own a ‘21 Miata RF, have owned several Miatas along with a Mazda6 Signature and a CX-9 Grand Touring. All have been great vehicles.

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual crap that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure xxxxxxxx you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the crap that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

Have had our 2022 for 8 months now. It's been great, the fit/finish and ride are superior, IMHO, then my previous CRV and Rav4 vehicles. The only thing I would like to see is a touch screen entertainment center rather then the manual knob. The interior is well laid out with quality accents, feel and quiet, again far superior to our previous SUVs. So far it's been mechanically sound with no issues and we are enjoying it very much.

A special thank you to Jesse Weinstein for going above and beyond to insure we were able to bring the new Hyundai home today, 3 hours away! Mix-ups happen, but it's how you deal with them that matters. Jesse resolved the matter with a solution that very few would have done. Thank you, Jesse, and best of luck to you!

Great gas mileage. Interior is not overly cluttered. Exterior is stylish. Great value for the money. Rear seating has plenty of leg room. Would recommend

Purchased a 2023 Mazda CX 9 on 10/14/22. Salesman Henry Lopez was very professional and pleasant. I will recommend this dealership to others. Mazdas are excellent cars.

Outstanding Features in the Premium Plus Package. A sporty model, fun to drive with Automatic Transmission with Auto Manual Shifting, Steering wheel paddles and a Sport Mode. The Heads UP Display not only features speed but also Blind Spot warnings, lane warnings, Speed Limit Signs, hand on wheel warnings and programable Variable Speed Cruise Control. Safety features are numerous including side, front and rear crash mitigation, automatic braking and Rain sensitive Windshield Wipers. Interior appointments are numerous including both simulated manual shifting mounted on the center console gear shift and paddle boards on the heated adjustable steering wheel. The Mazda cx5 Premium Plus Package includes easy to use center console-controlled display, heated steering wheel, heated and airconditioned front seats and heated rear seats as well as Memory controlled seats, mirror and Heads Up Display adjustments for 2 drivers. The Door and console trim is designed to match the Leather appointed seats with matched stitching. The 2.5 Liter engine offers the power and acceleration you would expect from a premium model. Sport Mode is available with the push of a button. The control panel for the Display are center console mounted to scroll through options with the touch of a Game Console type mechanism. Audio is fully customizable. The Mazda App alerts you of tire pressure, oil level and service warnings as well as a remote start and remote lock features. Front seat leg room is better than expected, though rear seat leg room is limited. Rear seats with a 60/40 split fold easily without removing the leather appointed head rests. Control your variable speed control, audio options and phone integrated into the heated leather appointed steering wheel. The Dash Board display includes your safety features, maximum mileage, current mileage per hour, speed and RPM displays as well as several other warnings including speed limit signs. Built-in Navigation is available as well as Android and Apple Play. Set your lighting options in the auto mode as well as adjust the rain sensitive windshield wipers. An awesome Premium Ride at a Moderate Price, with appointments typically found in omly Luxury vehicles. I recieve approximately 22 miles per hour city and 32 miles highway for a 28 miles per gallon mixed driving.

James is absolutely amazing. He made it quick and painless! I’ve already recommended several friends to James Boyd and Hyundai route 112!

I own a 21 Carbon Edition. Great vehicle. And worth every penny. I came from owning only Hondas. Traded in a 2021 Accord Sport SE with 7000 miles. I have 22k miles and have not any issues so far. I love the color, step in height, the look, the interior, the exterior. Average 29-31 on the highway. Best decision I've made concerning buying a new vehicle

I must admit I was not ready to sell my car just yet however Artie was so persuasive in helping me find just the right solutions for my challenged situation considering I wasn't really expecting to get approved with just my trade in & a minimal out of pocket down payment but he made me an offer I couldn't refuse on 2021 Honda Accord that I was ready to buy out from my lease & put me in a beautiful loaded truck thanks again Artie go see him for any of your vehicle needs you won't regret it!

We have a 8m old and found we needed a bigger car than our sedan but found the rav4 too large so we went to take a look at the Corolla Cross and ended up leaving with it. We sat with Raymond Simo who was super informative and made the whole process as painless as possible. Definitely recommend him as he was very accommodating - bought us coffee from the local Dunkin and even drove us to the bank to get a certified check for our down payment. This is my 3rd Toyota and 2nd time buying from this dealership so definitely recommend anyone looking to come in and be helped

This is my second time this year dealing with this Hyundai but this review wouldn’t be possible if it wasn’t for Briant Rosa. Both times he’s been amazing. He’s patient, helpful and TRULY goes out of his way to help. He took care of the entire process both times. And this second time I got my car without even stepping into the dealership!!! How amazing is that! I don’t know about any of you but my time is precious and I HATE wasting my time at the dealership (btw why is this even necessary?!!!🤔) I’m usually VERY skeptical about EVERYTHING!! but having dealt with Briant in the past, I knew I could trust him to handle everything from start to finish and he delivered (literally!!)~he Delivered the car right to my driveway!! I’d definitely recommend Briant Rosa as a salesperson. He’s dedicated, friendly, understanding, knowledgeable, polite, patient, very helpful and straightforward.

I was impressed with the floor showcase also the calm process also quick with the table computer

Darwin Flores is the best salesperson to deal with at this dealership. This is the second time in two years he has gone above and beyond to accommodate me and make my purchasing experience one of the best. I do have to say when it came to the finance part, Madi was good until I declined any extra maintenance he tried to sell me, he became very upset, and that was not a good experience! I would definitely recommend Darwin to anyone and Kenny the Mgr. was also very helpful.

Janice is an extraordinary Customer Service representative. She reviews my Lincoln Town Car's service history and recommends the best possible solutions for safety and longevity on the road. Darren is also extremely helpful and provides his assistance.

Went to have my car maintained a few days ago and assisted by Amanda who was very helpful and attentive to my needs. Quick and detailed service.

Carlos from Mazda service was great . I dropped off my car I had a replacement car waiting for me right away. My car was fixed and Carlos took care of getting my car back everything went smooth and he did a great job.The people at Mazda service are very nice and friendly.

Staff is always courteous and service was excellent. Phil and the mechanics took care of everything and I was out in under 2hours. Thank you!

Koeppel Mazda is the best. Stein Celestin was our salesman and made sure we got the best price Koeppel could offer. He also ensured we had everything ready to go so that when we arrived, we just had to sign the papers and go. Before we drove off, he made sure we knew all the new features in our car (we were returning a 2017 car of the same model). Great customer service. Sherette Corsey was also great and very patient when we made a last minute change in our deal. I can't say enough good things about Stein, Sherette and the team at Koeppel.

We just leased our first Mazda from Koeppel Mazda on Northern Boulevard. What an amazing experience from start to finish! Everyone is so friendly, curteous and professional. The receptionist, our salesperson Sagar, the finance manager and the GSM Saiful - each made sure that all of our questions were answered and our needs were met. This was more than a sales transaction, we felt like they actually cared, and they wanted us to leave happy. Great job everyone, we will definitely be back and recommend this place to our friends and family!

It was good I wished you keep it up like that or more, thank again for everything

Extremely grateful to a wonderful team I was lucky to work with at Koeppel Mazda: Bethany Carpenter, Ben Ehrlich and Steve Kontonicolaou. Bethany Carpenter is the most patient and personable sales manager I have ever met. I was very indecisive whether to take a new lease/ buy out existing car/ or even switching a dealership. Bethany proved to be trustworthy and really understanding my situation. Ben Ehrlich is an outstanding manager, who was able to get me a great deal that made me a very happy returning customer, feeling heard and valued. Steve Kontonicolaou - financial expert, who sees beyond numbers and also understands every individual situation. I am so happy in my beautiful new Mazda CX-30. Thank you so much, Bethany, Ben and Steve!!!

Best dealership ever … Kelly is so nice and caring about all your needs … you will be so happy you go to this place .. amazing selection of cars !!

After eight weeks looking for a certified Mazda CX-30 Turbo Premium in my home state of NJ, I was ready to give up. Totally disgusted with the hidden fees & lying sales associates/managers from many dealerships. I then found Koeppel Mazda. I found a vehicle on line with 2,500 miles that had everything my wife & I were looking for. I called & spoke to Kamal Pokhrel, a pre-owned specialist. When he gave me the price I asked him what about the thousands of dollars of hidden fees. He replied "sir, that is the price". After falling off my chair, Kamal said to hold the car, he would need a $500 deposit through a credit card. I asked upon inspection of the vehicle, if I didn't like it, would I get a refund? He said "absolutely" UNLIKE A NJ DEALERSHIP! The next day I met Kamal & the pre-owned sales manager, Sherette Corsey. I inspected the vehicle & found a small issue. Sherette told me no worries & she would take care of it. So she did! I found Sherette to be a delightful surprise to what I was used to. We talked at length about many things. I found her to be warm & honest as the day is long! I purchased the vehicle & drove 60 miles to my home. What a machine!!! When my wife saw it she had tears of joy. The car is mainly for her. A couple of days later, I saw a tiny gouge or tear on the sidewall of the left rear tire that I didn't see upon inspection. I sent a picture to Kamal & he said he would run it by Sherette & didn't think it was a problem. Today they gave me a brand new tire. The service department was terrific as well & answered many questions I had about the CX-30! I realize car dealers are in the business to make money. Nothing wrong with that. However, with Sherette & Kamal I felt like part of the deal for them was making me happy as well. And in turn, I felt that made them happy. In other words, it wasn't just about the money. Anyone who may be having a problem finding their dream Mazda, give Koeppel Mazda in Jackson Heights Queens a shot. Give Kamal Pokhrel a call. I cannot say this strongly enough.