Used Mazda CX-5 SUVs for sale near Palmyra, NY

Phil is the most charismatic salesman I’ve ever known, he had every detail in mind to make sure I got what I wanted and he was smiling all the time, great experience! Thanks.

I absolutely love my 2024 CX5 Preferred. It's my first SUV and my first Mazda (after 3 Cutlasses, 2 BMW's, an Audi, an Acura, and 4 Lexus sedans) and I couldn't be happier. The interior is luxurious, the ride is powerful yet smooth and quiet (equal to Lexus) and the handling is great. I test drove a RAV4 and a CRV and there was no comparison. It's fun to drive and I recommend it whole-heartedly.

I just wanted to take a moment to tell you about Brian. In years past when I used to buy all my vehicles else where. It seemed like the rapport, service, and vip treatment ceased once I signed the deal. The salesman & sales manger didn't know me once I drove off the lot! But with Allan and particularly Brian it is a totally different experience! Recently my wife was rear -ended in her brand new Forte GT LINE. Even though you don't have a body shop , when I called Brian he was happy to speak to me. He was concerned for my wife's safety and well-being. Brian and Allan were both very helpful in assisting us in getting our new parts on our GT Line re-coated with Zurich. They handled they insurance company and Brian set up my appointment at Matthews. Brian took what was an annoyance as well as a cumbersome situation and made it pleasant for us! We will be loyal customers as long as Brian and Allan are around to provide the above and beyond customer service approach! thank you Brian, and Allan!

I am delighted with my 2023 CX-5 Signature in the hard-to-find Eternal Blue. I've had it about one year now and it's more than adequate for my driving needs. No, I don't need a rattle-prone pano sunroof. The six-speed non-CVT transmission is just fine. Never need or use(less) the paddle shifters. Performance with regular fuel is just fine. As an "early senior", I don't need huge cargo or passenger space. Only complaints are the Apple CarPlay isn't wireless; and miss the power tilt/telescope steering wheel and power memory exit seat that I had on my unbeloved '20 Lexus NX (which I was glad to get rid of!). All told, I'm a Mazda believer and buh-bye Lexus!

I have leased many cars in the past but this experience with Evan and Russell at Vision Hyundai of Henrietta was by far the most pleasant, stress free experience ever. Evan never put any pressure on me and came up with a deal that far outweighed even my best expectations! He is an honest, kind young man and has earned my business for life! Thank you Evan and Russell and the entire team at Vision for such exceptional service!

Very impressive mid sized SUV. Very solid handling, great on gas, and looks solid. Very happy with the purchase. I looked at many others in the same class and I thought this was the best looking, had the best interior set up and is economical. Very happy with the purchase. Definitely would recommend.

Awesome experience, everyone is professional and explains everything. No pressure to buy a part from them. They send you a video while waiting to explain everything they are doing and checking.

We looked at Honda, Toyota, Nissan, Hyundai, and Mazda and selected the Mazda CX-5. Honda and Toyota have priced themselves out of the middle-class budget, and Nissan’s Achilles Heel is their very brittle CVT transmission. Mazda is by far the best-looking, has AWD as standard equipment (a $1,200 to $1,500 option on other brands), easy-to-read gauges and dash, nice sound system, soft-touch dash and doors usually found only on “premium” brands, the best price, and the most beautiful factory color on the road: Soul Red. Our family has owned vehicles from all 5 companies, and have been totally happy with our problem-free CX-3. Anyone looking to buy a compact crossover should consider the CX-5.

I had a wonderful experience working with Joe Hess and William Nichols at Bob Johnson Nissan. Both were very helpful and kind in helping me find the r perfect vehicle for me! I will be a repeat customer of theirs!

I bought my 2023 CX-5 Premium Plus back in March and haven’t regretted my choice since. I love this car! Took awhile to acclimate to the infotainment selection dial, but now that I have, it’s easy to use. The interior design and component selection are impeccable. The handling and acceleration (for a 4 cylinder) are also very impressive. Only con is the limited cargo space.

Always a great experience with Johnny deep Pasquale and the staff of West hair Chrysler recommend them to anybody!!!

Very comfortable, drives great, awful entertainment system. Instead of touch screen there is a dial you turn to select radio, Waze, basically everything for screen. It's difficult. Dial doesn't move smoothly and you wind up looking down and giving so much attention, you can get in an accident. If your not a person to use different apps in car then it's great otherwise get a vehicle with touch screen.

Great easy my salemen Jason was helpful and worked with me highly recommend . well worth the trip.

The CX5 is a great vehicle for a great price!! I find this SUV to be very comfortable to drive and it handles great on the highway as well as the back roads! The simplicity of the interior design is a welcome change for me. I found all the touch screen technology of my other vehicle was very distracting while driving and it was just more to go wrong!

I enjoyed working with the Summit view team. Jason was knowledgeable about the different types I was interested in and there was no pressure. Summit had a good selection of vehicle types I was looking for. All were first rate used SUVs. The " ins and outs " of my vehicle was thoroughly explained before I left the lot. That was nice since I was transitioning from a car with 2006 tech! I would definitely recommend Summit View to anyone looking into purchase a fine pre-owned vehicle.

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Loved our experience at West Herr with Tarah. Well worth the drive to Canandaigua! Super helpful, friendly with no pressure! Did all the work for us with insurance and the DMV. We are West Herr customers for life!!!

I bought myself a Christmas gift, a new CX5 SignatureTurbo the day after Christmas and I absolutely love it! I don't' know why I didn't get one sooner. I have always been a Toyota, Lexus guy, but I must say this classy vehicle beats the others. Why, let's start with the interior. Mazda makes some of the most beautiful interiors! Exteriors too!! The fit and finish are superb! The CX 5 is extremely quiet and smooth riding, and I can honestly say it is quieter than any Lexus I have had in the past. There is also the fun factor! If you haven't tried a Mazda, you need to. They are a driver's car and fun to drive. The trim level I have has the Bose system and has a beautiful surround sound. Crank up the volume and it's awesome! The safety features are excellent, and everything is conveniently located. There is no need in paying for other Luxury cars when you can get a Mazda and save thousands, and they are the best keep secret out there. Luxury, fun, good looks for much less. I am definitely staying in the Mazda family.

This was by far the best experience I've ever had at a dealership buying a car. Nick Bills made this whole experience easy and convenient. We never left our house once during the whole process, he brought everything to us at our home. Awesome! Thanks again Nick and West Herr Subaru of Rochester for the outstanding service.

Staff very professional, non pressuring, very easy to work with.

Whether you’re an enthusiast or not, you will enjoy this thing until the wheels fall off. Now, if you’re an enthusiast, or just someone who loves the feel of the road underneath you but needs something fairly practical? This is the car for you. With ample power, and steering feel that would put some sports cars to shame, you will feel confident, and often joyous when behind the wheel of the CX-5, especially with the Manual version that came in the “Sport” trim! Although that engine is suggested to be fairly gutless. However, if you prefer the automatic versions with the larger engine, like in my Grand Touring trim, you will absolutely be able to enjoy the road, regardless of the local speed limit. The CX-5 may not be the fastest car in its class, but it surely is the most fun, and the best value among its competitors.. but it’s mainly just fun. I recently got my CX-5 at my local dealer, and it has done nothing but get me to work when I want it to, taken me on small trips to wherever I want, and without any real complaints. Only times it gets annoyed with me is if I need to pass anybody at highway, but that’s what makes it so much fun to live with in my opinion, especially with the little rev-happy 4-pot motors that it can come with. In conclusion, if you want a sub-compact crossover.. but also want the feel of Mazda’s own roadster? Get the CX-5. It will bring you as many smiles per gallon as you need it to.

I couldn't be happier with my purchase from Auto Outlets of Wolcott. Patrick Himmler went above and beyond to help us and make our purchase a speedy and enjoyable one. There was no pressure and the whole process was stress free because of his excellent customer service. I highly recommend them if you are in the market for a new vehicle

Our sales person, Toby, was and remains very available and helpful. Their Service Department is readily accessible, friendly, and thorough. I?m very happy with the Mazda CX-5 that I purchased and the price was competitive.

Bob Johnson LeRoy delivers exceptional service, honest communication, and a hassle-free buying experience. Their friendly, knowledgeable team makes every visit enjoyable.

This was the 5th vehicle I have purchased from Mazda of West Ridge. I have always gotten the best service. I highly recommend Mazda of West Ridge!

One of the best experiences I have ever had. From the initial call speaking to the representative Jordan, boarding a flight out of JFK Airport, being picked up by Jordan at Rochester Airport, Transporting us to the dealership in Avon, all paper work ready to sign. Everyone at the dealership were friendly, courteous, and professional. Thank you for a wonderful experience!!! Michael M.

Great overall experience. Very customer friendly and accommodating. Made the buying process very smooth and convenient. Worked with Ricky Bobby and highly recommend him to all. Got a great vehicle at a great price.

I have the 2021 Mazda CX-5 Carbon Edition. The car is beautiful, sports mode is great for picking up speed on the highway, the app is great and it has all the features I wanted in a great price- sunroof, remote start, leather seats, etc. Drawbacks: Backseat: Car seat does not have as much room in the back (I knew this prior to purchasing, but I didn't think it would be that bad. Unfortunately I do wish it had more leg room especially as my 5 year old continues to grow). Tire pressure is not displayed inside the vehicle. This has already impacted me when I had a blow out on the highway, I had no idea my tire was losing air. Other than these factors, I am happy with my purchase.

Jeremy and team did a great job addressing a cylinder head issue. He worked with Mazda USA to get significant good will for the repair. His team acquired the parts and performed the repair in two weeks. West Herr offered a loaner car throughout the process. Overall situation was treated professionally and was customer focused. I'll definitely go with West Herr for my next purchase.