Used Mazda CX-9 for sale near South Kensington, MD under $25,000

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

Despite this being the final year offered (the CX-90 will replace it soon) the CX-9 is still a looker. The 6 speed transmission shifts smoothly and the 2.5L turbo has plenty of power to move this 4200 pound AWD, SUV. Seats are very comfortable in both first and middle and I keep the third row folded down leaving a good sized cargo area for hauling groceries, 50lb bags of birdseed, softener salt and anything else I need to carry. And I absolutely love the way this thing handles! It feels far more like a nimble car than a 3 row SUV. The 12 speaker Bose sound system is clear and powerful. The cabin is very quiet at all speeds. The ride is firm but solid and comfortable. Not a squeak or rattle. I have the Carbon Edition and I feel it looks as fresh as any new three row mid-sized SUV out there. I traded my 2019 Ram Limited (an incredibly luxurious truck for the Mazda and I was concerned about adapting to a smaller vehicle but the CX-9 is everything I could have hoped for. I would recommend anyone who enjoys driving and has to occasionally carry some bulky stuff to consider one of these before they're gone.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I absolutely love this car, its so comfortable so luxurious, such a nice smooth ride, powerful and spacious! I owned it for over a year, my only complaint, it didn't get very good gas mileage as I drove mostly around town. I averaged 24mpg around town, and about 28mpg on the highway. If it had gotten better gas mileage I would have kept it forever!

We just purchased a new Acura Integra from Yong Kim at Pohanka Acura. This is the second Acura we purchased from Yong because he goes out of his way to make it an A+ overall experience. We really enjoyed catching up with Yong since the previous Acura purchase a few years ago. Yong provides excellent communication, straightforward pricing and no pressure. We also had the pleasure of working with Shahbaz Butt in the finance department. It was a very efficient process. We highly recommend Pohanka Acura and wouldn't go anywhere else.

We ended up buying our CX-9 once we finished the end of our lease since we have enjoyed the car so much. Currently, our mileage is around 50K miles & we've only had 2 issues so far: check engine light would not go off (emission's issue) and a GPS issue. Our GPS could never locate our car and would show us miles away. The dealer was able to fix both issues. We love the way how solid the car feels on the road and the inside/outside look of the car. Perfect for a family of 4-5 since the 3rd row is tight.

Excellent staff and experience from everyone and all involved at Autodot. Recommend to anyone looking for a great car and awesome customer service going above and beyond!

We love our new Mazda and have had a great experience with it! Highly recommend. Great for families and singles alike. Everything we need: runs great, stores a lot, enjoyable to drive!

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

Este carro es exactamente lo que estaba buscando, muy bonito y cómodo, me encantó que tiene tres líneas de asiento para toda la familia,lo recomiendo perfectamente,

it was a good experience, he tried to help me the most he can and he did a great job thank you so much for your service

I have a bmw x5 but just had my 4th baby, so we needed a car that seats more than 5. After a lot of online comparisons, we narrowed it down to 5, the CX-9 was one of them. When we finally got to see it in person, test drive it, and see all the features it has, we were sold! There are so many features on this SUV so I won't list them all, but it is very great on gas and the third row isnt super compact like some other cars I've looked at. The price is very reasonable for what you get, and we already have a few friends with different SUVs that are now looking into the Mazda CX-9.

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

Awesome service provided most especially starting from the customer service lady (Jenny) who called to change my service appointment date, she was most helpful, she deserves 10 stars. Then David, awesome and articulate personnel that serviced my car while I was away. He did an excellent job there, thank you with 10 stars too. Y'all keep up the good job.

I really enjoy to drive this suv!!I have for 3 years and I never had any problem!!Pleasure to drive!! Very good value for money!!Five stars 👍

Dealership made things easy and im really happy with my purchase. easy deal and the team was very helpful. i worked with Tommy and he was patient with me while i was waiting for my insurance check to clear

I've researched a lot the options on the 7-seat SUV range before buying this one. It is very stylish, despite being a big family SUV. On the road it is fun to drive and you almost forget you are in a big bulky car. The trunk doesn't have as much cargo capacity as, for example, a Pilot, but if you need that much space perhaps you should consider a truck. :) One of the high points of the car I think is the amount of premium features that come standard. Things like head up display projected on the front windshield, which is something that you only get on high end BMW, Audi or Mercedes.

Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.

My first 2021 Mazda CX-9 GT. One of the best 3 row suv out there. Very smooth and comfortable. Worth every buck. Would buy another when the time comes. Can’t wait for the next generation to come out!

What a pleasant experience. My first time financing a vehicle. When going to initially look at the vehicle, I discovered a few issues. Obviously no used car is going to be perfect, nor was I expecting it to be. They told me to come back the next day and the issues would be fixed. I came back and they did in fact fix the car. They are willing to and have went above and beyond.

Nice car but annoying to hear it’s fan going on at anytime while not in use. Have not been able to find any remedies. Any input helps...

I love my cx-9...have owned it since new. Only one complaint! Where the windshield meets the roof contains real blind spots. Have to look around them to see what is to my left and really double check if anything is coming to my right..otherwise, I love my Mazda!!

MY MAZDA CX9 GRAND TOURING IS A VERY NICE CAR. GAS MILEAGE IS GOOD, THE CAR'S FEATURES ARE GREAT, AND IT IS COMFORTABLE TO DRIVE. I ESPECIALLY LIKE THE "HEADS UP DSIPLAY". HELP ME KEEP CLOSE TO OR AT THE SPEED LIMIT AND THE NAVIGATION DATA DISPLAYED ON IT IS EASIER TO FOLLOW THAN LOOKING AT THE NAV DISPALY ON DASHBOARD.

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

I worked with Bear for the majority of my purchase and was very pleased. He was professional and knowledgeable. Sean was also very responsive and reasonable.

This car is excellent. Dealer James Heneghan did good job for us. We are very satisfied with this car. Interior is perfect. It is a great car!

The car looks great 7800 + miles price was right - but found a defective spoiler the convertible roof doesn’t operate noisy windshield squealing noise middle air vents (no heat or air) bottom line for only 57000 + miles it has some issues

I bought a 2012 CX-9 AWD Grand touring model in 2016 with 59k miles on the odometer. We now have 178K miles on the odometer and we still love the car. It has been rock solid. In 7 years and now with 178k on the odo, the only maintenance has been an alternator and a radiator. Of course oil changes/brakes/battery as any car would need. The leather heated seats still look new and work great. It's very roomy... with all seats down we can fit a twin mattress in the back. I have towed a popup camper several times a year and it tows it like it's not there (about 2000lbs). The awd goes through snow easily, but I doubt if it is hardly ever engaging and would probably have been fine with FWD only. We plan on driving the CX-9 until it has at least 250k on the odo, which should take about 4 more years. As others have stated, the mpg is a little low for this class of vehicle. We get around 17.5 mpg mostly until we get out on the highway, where we can get 22-23mpg.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

This car drives, looks and feels like the luxury European models without the price tag. Mazda is a great brand. I will continue to buy.

Mohamed was great with listening and suggesting needed repairs. He made our first encounter very pleasant and productive. Thank you for all your help and for having time for my repairs.

I get around 26mpg in highways. City it's around 20mpg. Easy to drive around and looks great. Premium interiors. Nice pick up and sports mode boost makes it even more fun to drive! No maintenance issues for my 2022 CX-9 yet.

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

Great staff and service. Hypatia was capable getting financing for my daughter. Fast service took about an hour. Would definitely buy from them again !

Compared to other 3 row SUV's, this girl is handling beautifully. The V6 roars on the highway (it's also used in the Mustang '11), the handling is straight out of a large coupé, and the styling is beautiful. The cruise control is also very smooth in curves and in the up and downs. She always performs well in the snow, the AWD doesn't disappoint, and for towing she's not the best, but can still carry most small campers, if that's your jam. The interior doesn't disappoint either. The seats are so good they haven't changed them in 11 years (so far!). Best part is, all the 7 seats are comfy! The very back row however can get cramped for the legs for the taller individual, but still an overall great place to be. The sound is great, but expect issues with the Bluetooth. You still have a 6 CD reader, so there's that, and an AUX jack. The boot also has decent space with seats up, and great space with all seats down. It's not without problems, however. She is always thirsty. You will spend a lot on gas. Expect about 500km on a city/highway usecase, 400km in the winter. For parking, it can get cramped, especially in some smaller underground spots. Overall, great car, fun to use, but will cost an arm in gas.