Used Mazda CX-9 SUVs for sale near Damascus, MD

They were very good and plentiful with their correspondence. I got very busy and couldn't respond. I will try again.

Always have a good experience getting our car serviced. Dave H. our service advisor is honest and professional.

Extremely professional service and top concern for resolving the problems. My service adviser, Crystal Vanderpuije, understood the issue with the car and made sure it was completely taken care of. She is very hands on when it comes to making sure the customer's issues are resolved. The technician that worked on the car took the initiative to order a part for an issue he discovered that I had not initially addressed, and resolved that problem without my prompting. That's the kind of service that you always hope for but rarely find.

My recent service for my Honda HRV, was fantastic. My service advisor Claudia was incredibly professional. She keep me updated on the repair progress for my oil change.

Owned this cx-9 for a year and a half and bought it new. I am constantly shopping for a new car, not because I don't like it, but I am of the belief that the best time to shop for a new car is when you don't need one and you're not unhappy with the one you got. I have not had any problems with the CX-9 and my only gripes about it are to do with the size. It's a little smaller than I'm used to. I'm 5'9", which is by no means tall, and I have to duck so I don't hit my head getting in and out but that could be remedied by lowering the seat which I don't care to do. I also regularly hit my head on the open liftgate. So yes, it's smaller than something like a Grand Cherokee or Explorer or the Highlander of the same model year but it's also a much better value, much better made and much, much, much better to drive. I live in an area with twisty hilly roads and I use the paddle shifters constantly. This is a fun car to drive. And it performs better than my parent's new e-class Mercedes. It's also more comfortable than that and easier to get in and out of for me. If you've got a ton of kids and junk to haul around, you're probably going to find this too tight but otherwise if you need a mid size SUV and you care about performance and overall quality, this one has your name all over it. For years and years I've had full size trucks so I'm used to sitting up higher and having an enormous cabin but I've been looking at them lately, even the ones with price tags nearly twice as much as this one's was and they just look and feel like such junk in comparison to the Mazda. Despite the smaller size, I haven't really run into very many scenarios where I didn't have enough space for my day to day needs, including taking home some 2x6 lumber which fit easily on the inside resting on the console. It's just that it's not as roomy and high up as competitors. So that's your tradeoff. It's a better made, better performing vehicle just that it might be a little smaller and not as spacious as you were hoping for. I really can't think of anything else to really complain about.

Candace was super friendly from the moment I arrived. She greeted me with a big smile, and she kept me in formed throughout the process.

moe and prez … first off I’d like to say thank you so much for getting me done and getting me done on a amazing low mileage car regardless of my situation .. theese guys up reisterstown road are truly magicians !!! Thank you guys

Upgraded from the CX-5. The CX-5 proved to be a reliable daily driver, that provided comfort and a sporty drive. We just need more room. So the CX-9 was the logical choice, and we ended up getting the Signature. The 3rd row is great for small kids only. The rear captain's chairs are great. The car does look good, drives well, the turbo has enough power to move it effortlessly no matter how steep the road. The only complaint I have are the front seats! They are too stiff and after a long drive 4+h, I need a break because my tailbone was killing me. Switched drivers' same story with the wife. So bought a kit and tilted the seat a little more than factory and that seems to have solved the issue. I am thinking about finding some CX-5 seats and swapping them out. Otherwise, the car has performed well, no mechanical issues in 30K miles. Your normal oil change and a set of tires. In conclusion, if you need a daily driver with some more room, that is reliable, looks good, drives well, ......this should be on your radar to consider.

Jeff Hever did a great job and we are very happy with our Atlas. Thank you!!

This car drives, looks and feels like the luxury European models without the price tag. Mazda is a great brand. I will continue to buy.

Quick and efficient, excellent customer service. The repairs were done promptly and well. Great job, thank you!

Great service in an emergency We were leaving town for a vacation and noticed that the car needed an oil change before we left Our service rep came through for us

I absolutely love this car, its so comfortable so luxurious, such a nice smooth ride, powerful and spacious! I owned it for over a year, my only complaint, it didn't get very good gas mileage as I drove mostly around town. I averaged 24mpg around town, and about 28mpg on the highway. If it had gotten better gas mileage I would have kept it forever!

Outstanding customer service!! Louis was an ideal salesman - the process was very simple and quick, thanks to him.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

I looked at alot of suv's! As a mechanic they needed to meet a higher standard. In the price bracket there were only two suv's that I would consider. So I own a Mazda cx-9 Grand touring,it was the best bang for the buck in my opinion for price reliability and comfort. Bought it with .6 miles on it ,it now has 51247 So yes I've had a few issues since new the pass side window motor broke, the blower motor broke and the alt broke 3 times ! So the first two problems I understand and we're cheap to fix the alt was replaced under warranty twice and once by me out of warranty. Living in fl. There's runs of deep puddles and alt is low . I now have a life time warranty on the alt and haven't had a issue since! So I've talked with a few of the mechanic s at the dealership and the main company to start a recall /service bulletin witch would make the dealership install a splash shield by alt so maybe if your reading this the problem has been fix there 2016 models have a splash shield already so if your looking at a newer one your good to go ! I would suggest this suv to everyone . One downfall is the technology in it is older it works great but primitive compared to other suv's of the year I myself preferred this stuff it's easier to us compared to the complected newer ones .

Yesterday we we puchased a car from Gaithersburg mazda. It was a stress free, rewarding experience. The sales consultant Sri was knowledgeable, professional and helpful. We will be returning to Gaithersburg mazda for future car purchases.

Great car. Comfortable in the city and on long road trips. Outstanding handling and great pick up. As close to handling like the sports car I had when your. Love it. Haven’t had a car as much fin to drive since my Triumph

I visited this dealership back in July 2022 and purchased a car from them. I highly recommend them. They have detailed my car very well and took care of the items that I told them. I gifted the car to my wife.

I bought a 2012 CX-9 AWD Grand touring model in 2016 with 59k miles on the odometer. We now have 178K miles on the odometer and we still love the car. It has been rock solid. In 7 years and now with 178k on the odo, the only maintenance has been an alternator and a radiator. Of course oil changes/brakes/battery as any car would need. The leather heated seats still look new and work great. It's very roomy... with all seats down we can fit a twin mattress in the back. I have towed a popup camper several times a year and it tows it like it's not there (about 2000lbs). The awd goes through snow easily, but I doubt if it is hardly ever engaging and would probably have been fine with FWD only. We plan on driving the CX-9 until it has at least 250k on the odo, which should take about 4 more years. As others have stated, the mpg is a little low for this class of vehicle. We get around 17.5 mpg mostly until we get out on the highway, where we can get 22-23mpg.

micheal is mad cool. made my entire shopping experience easy, answered all the questions i had and even some after. he was really knowledgeable on every car i asked about and explained the pros and cons of both. he’s a funny, cool, and super sweet guy! 10/10 recommend!

Excellent pricing and no honest people. They were very great to buy from after other issues with a local dealership. Will definitely come back when I am in the market again.

Car is perfect size for me, transport grandchildren and they all love it. Has plenty of room and I like the captain chairs in the second row.

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

This is an update from a previous one star review. I made an appointment for the Quick Lane service. My appointment was at 7:30 AM. When I arrived the service man behind the desk greeted me and took care of everything. Very professional and prompt. I was only there for an hour and everything went very well. I had a previous review with a different experience. I think that experience was a result of a full moon. For now on I'll always make an appointment. I couldn't ask for better service!

My first 2021 Mazda CX-9 GT. One of the best 3 row suv out there. Very smooth and comfortable. Worth every buck. Would buy another when the time comes. Can’t wait for the next generation to come out!

fully satisfied with my ourchase; the product performs as expected, is reliable, and worth the money - my only complaint is that the seats need better cushoning, after 1.5 hours of driving you van start to feel it on your tail bone.