Used Mercedes-Benz AMG GLE 53 for sale near Encino, CA

The repair manager went above and beyond to help my repair possible. The warranty denied the repair, but Valencia BMW repaired it anyway at no cost to me. I can?t thank you enough.

Although the transmission is not the smoothest, and the ride can be a little rough, it’s a great car that has a lot of great features. Best in class and great styling

Great experience! Michael and Constantine were super easy to work with. Wish every dealership was like this! Thanks!

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

I bought this car brand spanking new with 7 miles in it from Mercedes, during Covid where there was literally none around .. I bought the night package 2021 but I’d was in may I believe of 2020.. regardless, I e never had one issue with this car ever… love it..

This dealership went way over the top to meet our needs during Covid. From GM Peter King to the front desk reps, this is a Customer Comes First shop.

In 2008, my folks bought a new Chrysler Pacifica Limited. The car sales man was great. He knew all about the car and showed us everything about it. The dealership it's self is beautiful and super clean. They also have AWESOME cars inside in which you can sit and mess around in. The overall rating is a 4 BECAUSE, it is so hard to get a hold of these guys to take the car in. We've called 4 or 5 times to only leave messages that have never been responded to, so we are planning on just going there whether they want us to or not!

Ahmad is exceptional. Not only did he find me the ranger rover I wanted, he rolled out the red carpet!

It was a great experience getting a car here, Ada was amazing! It was one of the best experiences I’ve had in a a car dealer, no pressure, fair numbers and a very positive vibe from the whole staff. Definitely coming back to their service department.

I recently purchased a Mercedes Benz Sprinter Van from Valencia Mercedes Benz Dealership, and I couldn't be more thrilled with the entire experience. Ethan Zinshteyn and Sales Manager Daniel Medina provided exceptional service from start to finish. Ethan was incredibly knowledgeable about the Sprinter Van and took the time to understand my specific needs. He patiently answered all my questions and ensured I was comfortable with my decision. His professionalism and attention to detail made the buying process smooth and enjoyable. Daniel Medina, the Sales Manager, also played a pivotal role in my purchase. He worked diligently to secure the best possible deal and went above and beyond to ensure I was satisfied with every aspect of the transaction. His commitment to customer satisfaction is truly commendable. The team at Valencia Mercedes Benz Dealership exceeded my expectations in every way. I highly recommend Ethan Zinshteyn, Daniel Medina, and the entire dealership for anyone looking to purchase a Mercedes Benz. Their dedication to excellence and customer service is unmatched!

Saw the car on the website. Transferred from another Carmax location without any hassle. Process at the dealership was professional.

Exceptional service from a team that truly cares!” I want to thank Evette, Kurt and Jonathan for the excellent level of customer service we received. A smile goes a long way and these three were very personable. I communicated some concerns and these three in particular made me feel valued and heard. Unfortunately, I did not plan accordingly and I have to go back, but I do so knowing I’m in good hands. I truly hope ownership sees this review because ,”These employees set the gold standard for what customer service should be. Their professionalism, friendliness, and genuine care made my experience outstanding. Every company should strive to have a team like this.” I will continue to give feedback on my services here. Thank you all!

Went in looking for a vehicle and got greeted by Carlos who was patient with us and not pushy. He helped find the right vehicle for me and not only did he have great customer service so did his manager trevor. I'm happy with my 2015 ram v8 Hemi and I definitely recommend going to shaver in Thousand Oaks auto mall.

Thank you so much for my new vehicle I went there had bad credit and somehow they managed to give me approved

The only complaint we have is when your slowing down to stop and the SUV goes to electric. Sometimes it is very abrupt with a chunk sound, to me its not right, I will be checking in with the dealer for answers for $90,000+ dollars Mercedes I expect better.

I stay in Carson so yheee are a couple other dealerships near my house but I choose to drive all the way to the BH location because they are always accommodating abt super helpful especially lauren Baumann in service she was extremely helpful

Parham was truly the best and facilitated a seamless transaction. He went out of his way to provide the very best service and best deal.

I traded in my car for a better one at lower payments. I'm very happy with how they treated me, didn’t push me, didn’t try to fool me. I looked at 4 different vehicles and ended up with a Toyota Tacoma, car’s history was very transparent and the price for its condition was superb. Overall - very positive experience.

Thank you so much Lima for selling me my car. Franko and Cornell also helped me out. They get me a Mercedes can’t believe it.

Plenty of leg room for 4 adults, smooth ride and very stylish. It’s fun, fast and classy. 1st Mercedes I’ve ever owned but definitely not the last!