Used Mercedes-Benz AMG GLE 53 for sale near Woodstock, IL

Great customer service. No pressure to buy. The saleas room and staff made you feel as if you were at home. The sales man made sure you knew what was going on every step of the way through the car buying process.

Agnes was beyond amazing!!! She was so personable, helpful, and friendly!!!! We drove almost 3 hours to buy our new Land Rover and we would most definitely return to work with Agnes ANY TIME!!!

Professional & courtesy. Very good. I have worked with him for many years and I appreciate his help.

Our salesman,Christiano was very courteous and professional. We were looking at 2 different cars and were able to test drive both of them, really couldn’t decide which one we really liked. Christiano had to get the general manager to come talk to us as per their business model. Chris the GM sat down at the table and basically threw himself at us, telling us me to go ahead and write the check to buy my wife the car. That created really bad vibes for me so pretty much ended the whole process.

Excellent service, prompt and courteous. The service Specialist, Anaj is a true professional. Very eficien and. customer oriented. Keeps he customer informed and up to date on the process untill the car is delie=vered.

Tony Valle in Sales & Ryan Hansen in Finance, both have received the Five Stars treatments!

I would give ten stars if we could. We had awful experiences just during our shopping process, at so many MB dealerships (lying about cars in stock, sales people with zero knowledge about their vehicles, and just really poor communication). We are so glad though because it led us to finding my dream car at MB FW, and the sale manager Matt M. communicated and made the deal come together quickly, he was fair, and transparent. He answered car questions and helped at least half a dozen times with my questions AFTER the purchase. Our sales associate Brittany (Meghan Markle twin) - she was SO kind, and SO patient. I was coming from a car that was almost 20 years old so my learning curve was steep. When we arrived she spent no less than an HOUR going through every last single button on the car and setting everything up for my preferences. She knew the car inside and out. We were floored, and didn't expect it but appreciated it beyond what we knew at the time because it was alot for my husband and I, both coming from our college cars that were before cars became so high tech. We appreciated her knowledge, after coming from another dealership where we tried to buy a car, but the sales woman couldn't answer ANYTHING, and kept pushing us towards a car she had in stock, when we had explained a bench versus captain seats were a non negotiable. We would have stayed with her for the search but she could not answer a single question about the car and also thought it was an electric vehicle until we pointed out it was a gas powered car with a battery feature. We lost out confidence at that moment. My husband and I buy and keep cars for the long haul and although car buying is an awful process usually, MB FW (Matt and Brittany specifically, went above and beyond on numerous occasions for us to make it a smooth transaction both before AND after purchase which is when you really learn about a sales persons character. We are so grateful.

Salesperson, ANTWON was excellent. Very helpful, knowledgeable and not pushy. if not for him, i wouldn't have made the purchase. i will come to ALM again for my next purchase because of him.

Jonny did an excellent job managing the process for several recall repairs and a factory warranty issue. Although the dealership did a great job, ford corporate needs to get it together on build quality and parts availability after a recall is published

Megan helped us with our trade in and got us into the car we wanted. She was patient and made sure we explored all options before making.

Although the transmission is not the smoothest, and the ride can be a little rough, it’s a great car that has a lot of great features. Best in class and great styling

Very please with customer service and the kindness of everyone in the dealership. Professional and respectful, and we also loved the snacks provided while we waited for our vehicle.

best customer service with Mr. Hossein. He took care of everything and with great deal that he offered. I appreciate of Mercedes of stevens Greek

I bought this car brand spanking new with 7 miles in it from Mercedes, during Covid where there was literally none around .. I bought the night package 2021 but I’d was in may I believe of 2020.. regardless, I e never had one issue with this car ever… love it..

DAWN D’ARGENIO IS TRULY A ROCK STAR!!! Great service consulting & I appreciate her for her communication & clear answers with me when asking her questions as well as a speedy turnaround in getting the service done to my vehicle and having it ready for pick up All in one day! top tier !!

Go to Michael Robinson for service. Absolutely professional and friendly can help you save a lot of trouble and cash

Josie helped me finance my first car. Super excited that she took her time and patiently walked me through the process to own my first vehicle. Great person helpful and informative. She even helped me find the right car from another state. Ask for Josie she is the best treated me with respect even though I young.

Without an appointment Patricia Enriquez was able to get me in and repair the seat belt in the front passenger seat. It was an emergency as it was next to impossible to latch and once latched could not get it released. My wife had to slide the shoulder belt over her head and slip out under the waist belt. Cannot drive with passenger without operational seat belt. Patricia is the best Assistant Service Manager I have ever had Service my vehicles, she took excellent care of me.

Jorge was so patient and helpful with me. He did the process so easy and fast. Also Terricka was very nice. Overall I had a great experience.

Trey truly cares for his clients. He found the perfect fit for my needs. I was able to get a really good deal as well

The only complaint we have is when your slowing down to stop and the SUV goes to electric. Sometimes it is very abrupt with a chunk sound, to me its not right, I will be checking in with the dealer for answers for $90,000+ dollars Mercedes I expect better.

Just wrapped my 2nd purchase with RBM. Eric Koenigsberg was, once again, a pure delight. Eric is a walking historical encyclopedia of both the MB brand and all the steps necessary to purchase/lease a car from MB. The entire experience from the moment I walked in the door to the red bow on top at signing, every detail was considered and my expectations exceeded. RBM and Eric have a lifetime customer in me!

Excellent sales ambassador who met my needs....thank you to Darrin. The video went great!

Plenty of leg room for 4 adults, smooth ride and very stylish. It’s fun, fast and classy. 1st Mercedes I’ve ever owned but definitely not the last!