Used 2019 Mercedes-Benz C-Class for sale near Irvine, CA

A lot of the negative reviews on this place are a bit silly. In my experience from this past weekend, if you listen to the salesperson who you are assigned, bring all the documents requested, make appointments, and come fully prepared, you will have an excellent experience just as I did. I placed a 7-day hold on the exact car I wanted, and made an appointment to come test drive it and apply for financing a few days later. I spoke with my salesperson, Jerry Neyland, a few times on the phone before coming in, and he always had the answers I needed. He advised me on what documentation to bring with me, and when I arrived for my test drive appointment Jerry has the car ready for me. We took a quick test drive, I fell in love with the car, and we started the financing application. Since I brought everything we'd need, it was a BREEZE! In total, I was maybe at CarMax for 2 hours maximum. I had been stressing over it all week, only to find out it was all so, so simple. Jerry's customer service is second to none--he was friendly, quick, and understanding. He kept me informed every step of the way, and not once did I feel he was putting pressure on me or trying to "sell" me on anything. CarMax Buena Park gets 5 out of 5 stars for me, and Jerry Neyland gets 6 out of 5 stars! Overall an excellent experience in every regard.

May be too complicated to operate and use available functions . Too soon to tell. I still can not figure out how to set clock to DST!

Andrew was very good and helpful. Made the whole transaction easier and fast. Completely explained everything.

This car met my needs of comfort, reliability, safety and moon roof! Also needed easy cruise control and big front compartment for purse. Like the memory seat also.

Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar

Just getting used to a new car. The road noise is so quite my wife and I were able to talk using our indoor voices.

excellent service and I would go again, this was an annual service and I was happy with the process so I would recommend this place to others

Bought a very low mileage (6k) CPO. Great bang for my buck. I’ve been wanting to get into the luxury vehicles and this was perfect for a first luxury car.

Superb all the way around!!! Never had a more pleasant experience with a dealership. Giovanna, Greg and Fred all amazing.

This was the easiest purchase of a car that I've ever had! No haggling-just bought it! They bought mine and then I came back and bought one from them

Sales customer service was the best experience ever ! Candace could not have been nicer, more accommodating and made the process painless. Alex facilitated the transaction and the same. we are very happy and would continue to buy from her and Alex! You can buy a car anyplace, why not where they take great care of you instead of the stress normally associated with buying a car. 10 stars....

This is my first experience with Fletcher Jones and it has been a good one so far. Buying a car long distance, sight unseen is always a bit of a challenge and potentially a risk. I feel very good about the responsiveness and customer care provided by Fletcher Jones staff. As car delivery is still in front of us, the jury is out on this experience, but I anticipate a very positive outcome. Fletcher Jones reputation provided a lot of confidence.

I purchased a used Mercedes-Benz E55 AMG from the Carmax in Costa Mesa, CA about a month ago. I started out by calling the Carmax and reaching a sales agent. She worked with me by setting aside the car so that I could fly down to pick it up. She picked me up from the airport about 15 miles away from their dealership. When I saw the car, I found some minor cosmetic issues with the car and Carmax assured me that they would repair them at my local Carmax in Roseville, CA. I will be writing a review about that Carmax as well. They issued me a form stating repairs to be done at my local dealership. I informed the salesperson that I would be pushing the car a bit and she was fine with it. After the test drive, the car seemed to be in great condition, so we headed in for the paperwork. The appearance inside of the dealership building did not convey a welcoming feeling though. It felt like a warehouse with desks in it. The people within the building were nice and friendly though. The paperwork was pretty quick as I already had a loan check from the credit union. It took about 30 minutes and then I was on my way. Overall, I would say the experience was positive.

Faster car purchase for me. In an out in an hour with papers signed quickly and the sales person explained to me all the features with no rush even though he ended up missing the holiday party. I very much appreciated this hassle-free interaction.

Great service : Chris amazing They fix the car on time , clean it like a new Alway response on time ???? great job ?.. was great service ?.. I recommended it

Kind and reliable I loved the way they treat you welcome you how they are patient and understanding with what you are looking for.

I bought a car over the weekend and I spoke to Yosselyn before coming in and she was super helpful and assured me that I would be helped out and be able to get into the vehicle I was looking into. Once we arrived she introduced us to Jesus and he was just as helpful. He showed us the vehicle and went for a test drive. He made the process really easy and enjoyable! Definitely recommend this dealership if you are looking to get into a new or used car.