Used 2021 Mercedes-Benz C-Class for sale near New Castle, NY

We purchased a new MB GLE at the Mercedes Benz of Orange County dealership a few weeks ago and had an amazing experience. I want to single out Mr. Michael Paccione, who was very knowledgeable and helped us find the perfect car for our needs. He was patient and answered all my questions. We have been looking for a new vehicle since November 2023, and the purchase involved the trade of our old car. At that time, we agreed on the trade-in value. However, searching for the right model took longer than anticipated, and we got our new wheels in January 2024. Although the Blue Book value of our trade-in vehicle dropped in 2024, the dealership honored our agreement made in November of 2023. In addition, the dealership gave us another discount for the inconvenience of waiting so long for the delivery of our new car. The financing options presented by Mr. Thomas Tzimoulis were explained in detail and were also reasonable. I highly recommend this dealership to anyone looking for a new or used car.

Great driving comfort,loaded with features. Safety is definitely a priority with the MB engineering . I have leased a total of 4 Mercedes and totally satisfied with every single one.

Our salesman, Ali, and other members of the staff were all knowledgeable, helpful and professional. We are very happy with our new Grand Cherokee Limited.

This car met all of my expectations. This car is very reliable. All of the features are great. Love the color. Smooth ride on the road

Excellent dealership gave me great customer service easy and efficient. Paid me top dollar for my trade in. And gave me a very fair price on their bmw M5. Thanks for getting me my dream car at only 6% when everyone else was at 12% finance gurus will send my people to you Nick!

This is my second Mercedes-Benz. It’s absolutely the most incredible car I’ve ever owned. I was blessed to be able to custom order this car to have everything I wanted and more inside and out! It literally came straight from Germany to the dealership for me. It drives like a dream. It’s absolutely gorgeous. The technology inside is so amazing! It can drive economically. It can drive more sporty if you want it to. It has so many options and settings for drivers of all kinds. Needless to say, it’s pure luxury inside. You’ll feel incredibly spoiled!

I must admit I was not ready to sell my car just yet however Artie was so persuasive in helping me find just the right solutions for my challenged situation considering I wasn't really expecting to get approved with just my trade in & a minimal out of pocket down payment but he made me an offer I couldn't refuse on 2021 Honda Accord that I was ready to buy out from my lease & put me in a beautiful loaded truck thanks again Artie go see him for any of your vehicle needs you won't regret it!

Not enough miles driven to fairly evaluate but look forward to driving when weather is better. I have high expectations! I'll need time to get used to the console controls.

I would highly recommend working with Ralph Rodriquez at Mercedes-Benz of White Plains. He is very knowledgable about the brand and models but isn't pushy. He made the buying process super simple and valued my time. The dealership has a good selection of certified pre-owned cars at excellent prices.

Eric was a true professional and made the process easy. Also, he took the extra time to make sure the car was ready and numbers were correct. In addition, we never felt pressure or forced to but the vehicle. I would definitely highly recommend this dealership and Eric.

Best dealership ever … Kelly is so nice and caring about all your needs … you will be so happy you go to this place .. amazing selection of cars !!

Dealership made my purchase so easy huge shout out to Oliver took amazing care of me I’d highly recommended him

Scott Bateman, service advisor at Mercedes-Benz of Orange County, has yet again proved to be exceptional in his role and an integral part of the team at this dealership. His customer-focused approach highlights professionalism, attentiveness, communication, and respect for time. Scott goes out of his way to provide thorough and accurate information to his customers, ensuring details are understood every step of the way. The service videos are a unique touch that add to the experience and knowledge-base for customers, complementing the personal interfacing that is necessary for outstanding customer service. The Sales Department is key for getting customers into the dealership; however, the Service Department is crucial in maintaining longevity and sustainability for many years to come. Scott makes this vision a reality. I highly recommend Scott Bateman and the service team at Mercedes-Benz of Orange County/Benzel-Bush in Harriman, New York, near the Woodbury Commons, for all your service needs. I look forward to many more years of working with Scott and his team.

Great customer service straight forward. Joni was the best, understood what I wanted. Love the car!

I’m so glad I chose this dealership! After visiting a few others over the past couple of months, I finally found the right place. They showed me exactly what I was looking for and got the best value for my budget. Overall, I had a great experience!

I went to Helms for my birthday to get myself a birthday gift where I was assisted by Maurice Martin who was so pleasant, patient, informative and super helpful. I've actually never had such great customer service in my life. I purchased my dream car, a white C300 4MATIC and I couldn't be any more happier with the service and help that I was given. I couldn't thank Maurice enough, he was such an amazing sales person. I also worked with Reggie when it was time to deal with the financial part of the process and he was very pleasant, helpful and informative as well. Not to mention, the atmosphere was also extremely pleasant and clean. Everyone who worked there that I came across was very nice and welcoming. I advise you to visit Helms Bros in Bayside if you're looking for a new ride. These people are awesome!

My experience at Mercedes Benz of New Rochelle was nothing short of great. From the selection of certified pre owned vehicles, the staff, the service, everything was excellent. I worked with both Michael Telep and Shawn Martinez who both were extremely professional, informative, friendly and helpful. They helped me find the exact car I have been looking for and even went out of their way to put a nice big red bow on it for my birthday! I highly recommend coming to this location for your next Mercedes and working with both of these gentlemen!

I brought a 2019 Mitsubishi Mirage ES back in 2019 from Jason. The car will finally be paid up by October 2024. This car has never had an issue. Probably 5 flat tires in a 5 year span. I would definitely shop here again. I was in and out, even with poor credit. They work with you.

Es el mejor dealer para comprar auto aceptando ispanos con el mejor trato y muy amables entras caminando y sale en auto un excelente servicio 10000%

I want to acknowledge Craig S. and Adham..they helped us so very much to solve a dilemma! They both went above and beyond to facilitate a great result. We recommend them wholeheartedly.

Bought my Mercedes from Jennifer mag am. Great sales woman and only took a short time. Recommend Jennifer/ Mercedes/ and the New Rochelle team. Recommend to all my friends

Purchased a car from them last week. They were extremely reasonable is allowing an independent mechanic to check it out, despite many other dealerships refusing to hold cars in this market for any length of time. They took care of every concern with no hidden fees (including and oil change and making an electronic key for us when it did not come with one). They were responsive and easy to get through to, I would highly recommend working with them if you can.

Bought Model S Plaid from Duane. Exceptional level of communication. I picked my Brand new Model Y few months back at TESLA and this Car literally looks way better than my new Y. The aesthetic appearance, the cleaning, exterior and interior minor detailing, the shine is absolutely phenomenal. Guy puts his heart & soul into cars collection. I travelled from NY to Connecticut to pick up and all cars in showroom were pristine. Its definitely not Mercedes or BMW level showroom experience (who cares an Air Conditioned office or a snack). Don't get disappointed when you go in person lol. Guy is simple yet dedicated. I got fair value of my Model Y. Smooth documentation/transfer. Duane offered Complimentary ceramic coating as well that no one in industry offers with such narrow profit margin (Just because they do in house detailing and coatings). Car stands out wherever it crosses. Best wishes for Duane and team for a successful business.

The staff was great and professional. Always there when you have questions or need assistance. Wonderful customer service.