Used 2024 Mercedes-Benz C-Class for sale near Sansom Park, TX

Great prices and fast and friendly people. Would certainly send anyone I knew looking for a Pre Owned vehicle here first. I had the greatest sales Person Serita Miller.

My brother-in-law recommended that I check out car max when needing to purchase a good used car. First I went on line to see what cars were available. I found exactly what I wanted, in my budget, at the Plano location. Luis Delatorre, my fabulous agent, at the Fort Worth, River Ranch Blvd., had the car transported to Fort Worth and I purchased it on sight! I Drove it around the block, and had all the paperwork efficiently delivered to me within 30 minutes! I've found my future dealership and will recommend Car Max to anyone who will listen to me!

Tony Carreon was the greatest new car salesperson we have ever encountered. In fact the whole experience of buying was super. No ridiculous offers from some "manager" out of nowhere to obviously be turned down and resubmitted to us in another wasted 30 min. Tony took care of business, we never dealt with anyone else until we were in finance. We were treated well in the finance dept. also. Overal an excellent experience. So good in fact, we sent our granddaughter in to see Tony, and she too purchased a new Chevy. Thanks Tony, we only hope the service dept. lives up to what sales and finance have set as a high bar. Thanks again. Robert Goddard

I will give this place 10 employees are very friendly and respectful with the customer.Alfonso did a great job and a smooth one when I was buying a car .👍

I talked to Damon for a week about a Volkswagen car and he gave me all the information I need. I am living in the Houston area, so he kept in touch with me during the week to let me know that the car was still available for sale. He added $15 for the test drive out of his pocket so that i try the car. He was friendly and approachable during the transaction as well, and he was answered all the questions I had, without being annoyed. I recommend him and Hertz Car Sales.

Went to this Carmax off of an advertised vehicle. Vehcile was as advertised with no hidden charges or add-ons. We wanted to look at others and the salesperson walked us through all available vehicles. We ended up wanting to see one at another Carmax They set up arrangeents and we went to the other Carmax and purchased that vehicle. Both dealerships were very helpful and courteous. Price was better than other dealerships and there was no haggling. Actually a very easy buying process. I have not found a better price at ay other dealership in the area.

Go see Shola. He went above and beyond to take care of us and earn our business. Top notch customer service all around. Definitely recommended!

This was my first experience with Mercedes Benz of Grapevine. Our sales associate Bria was very accommodating and professional. She took the time to listen and find my wife the exact car she has dreamed of. I generally hate the car buying experience but Bria was a joy to work with. We will be back!

We loved working with Rylen!!! He was great! Very good buying experience but STILL WAITING FOR OUR PLATES after two months! And we love driving our convertible!

Juan Feliciano, Assistant Service Manager, made my first experience with Mercedes-Benz Grapevine a very pleasant one. I took my car in for recall repair, although I did not purchase it there. Customer service was top notch from everyone I encountered there. Will definitely not be my last visit and would definitely recommend them!

I’m not easy to please, I will state that right up front. It may be because I spent 30 years as a Naval Intelligence Officer, so my expectations are normally hard to please/reach. I have to say, hands down… this was the best car shopping experience I have ever had; and at 53, I have had quite a lot. 

 I was so impressed with my first online contact with the dealership in asking about a particular Mercedes vehicle pretty late at night… it was around 9pm. Someone actually responded letting me know they were closed, but would assign me to someone. I was like wow… and it was not a bot. That was impressive. The icing on the cake and the reason for this 5-star review was because of one of their Sales Experience Managers by the name of Shara Freeman and her boss (not sure his title), but his name is Dereck. Both great personalities without the “sleezy” sales person vibes. I was in shock (because I have never seen this kind of personality with a sales person before) in how non pushy and down to earth they both were. It was because of her and Dereck I purchased the vehicle that I did. I felt like Shara really pushed for me to get the price I wanted and make the deal work, either that or she deserves an Oscar. I expect Shara will be moving on up their corporate chain in to time, they would be crazy to let this one get away. Also, be aware they do not add any additonal fees minus the ones you are accustomed to (Taxes, Tags, Title, etc.). No crazy 4k dealer fees or asking 10k over MSRP here. I also appreciated they are people of their word. I asked for something to be repaired on the vehicle that I wanted, and they kept their word in getting it fixed even though I already signed the papers and took the car home. How many times were you promised something, only to try and get that something done and they act like you never discussed it with them… not Shara and Dereck, they got fixed what I asked the very next week in one day. If you read most of their negative reviews, it’s from the service side and not the sales side, so keep that in mind.

 In closing, I can see why as a car dealership they are rated so high, which is a feat in and of itself. This place is the real deal and if you want the ultimate car shopping experience without the uncomfortable push... ask for Shara, you will be glad you did. — No hype.

I have owned over 30 Mercedes-Benz cars. Unfortunately, I have a G wagon that caught a flat and nobody could figure out how to pull off the cover to get to Lugnuts. I called many places finally went into the dealership service couldn't help except for me to buy the tool $70 PEAUX Benson sales manager went out of his way to pull the G wagon apart to figure out where they hid this little device. It took him a long time, and he finally found it agreed second effort. He deserves a A great review this professionalism is rare in the world we live

Jason Alvarez helped me purchase just the car I was looking for! He was patient with my questions, and I felt free to make the decisions I wanted. He even gave me a ride from my home to the dealership on the day I picked up my car and also befriended my dachshund who came with me. It was a very pleasant buying experience!

The whole process was smooth. The sales person that assisted me was exceptional and I found the whole experience wonderful. I would definitely recommend the dealership