New and used 2025 Mercedes-Benz C-Class for sale near Hickory Creek, TX

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Big thanks to Prince Ali for his expert help and to General Manager Ben Amini. They were both professional, helpful and the car is wonderful. I will recommend to others!

Dealership clean, customer friendly, accessible location Alex Trebar is knowlegeable. Efficient. Personable-the best in all aspects of his position as service representative. He and this dealership are 5 star in all categories!

I had the best car buying experience at Audi Plano. I worked with Sonja and she helped me from start to finish; it was truly a blessing that I was able to work with her. She listened, she followed up but was never pushy, she was my voice throughout the entire process. The whole process from the time I walked in the door until I drove off the lot in my new suv took 3 hrs. Everyone that I made some sort of contact/interaction with was very helpful, kind and knowledgeable. I would send anyone to Sonja at Audi Plano!

JR was great. He helped make the process very quick! His communication was very good. He answered all of my questions and was very helpful.

Grubbs Acura in Grapevine, Texas, is an excellent dealership to purchase a fabulous Acura. I bought my 2nd Acura from Grubbs. Amira (Liz) Romero was great to work with. I initially walked in late in the evening with no appointment with my 88 y/o Mom who I wanted to make sure she could get in and out of the MDX I had my eye on. Liz was kind enough to bring the MDX next to our car to see if Mom could get in and out with her walker. Liz was patient and friendly with my Mom and knew it was important to me to have her comfortable and safe. I made an appointment for the next day to properly test-drive various MDXs. Liz listened to my preferences and concerns then remembered a specific MDX they had on the lot, so she brought it over for me to see. She warned me as she wasn't sure if I'd like the interior color...I took one look and said “I love it” - Red Italian leather! The 3rd MDX we test drove was the charm! Next, I talked to the finance manager, Mandy Matanga. Mandy was friendly and fantastic to work with as she gave me the best deal to fit my budget. Girl Power for the Win with the Sales and Finance Team for my 3rd Acura to own - my dream car, MDX Type S Advance and early birthday gift to myself. Thank you, Grubbs Acura in Grapevine!

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

We would like to thank Nick for being a man of his word. He was able to get us in the Mercedes we wanted. A very professional and courteous young man. Our process was quick and painless. Loving our new car. Thanks Nick

Salesman Joshua Hannah was great to work with. He made the process very easy and smooth. He was very informative, Polite and knowledgeable. Nice to see a person treating customers like they themselves would like to be treated.

Today I bought a pre-owned Volvo V40. Eric Glover took my call yesterday and sold us the car today. He's a good salesman and made our experience a very pleasant one. Like a lot of dealerships, Grubbs offers add-ons that run the price up. You come to the dealership with a sales price that escalates with extra fees. We wanted the car and Eric helped with getting us a fair deal.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

I purchased a Mercedes GLC350e from Ali in 2020. i am in love with this car and will look forward to working with Ali in the future on all purchases