Used 2021 Mercedes-Benz GLB 250 for sale near Stickney, IL

Tony's customer service is excellent. He is very knowledgeable and informative. We highly recommend anyone in the market and will be referring our friends and family to him. We could not have asked for a better experience.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

Great follow up, I haven't at this point found unit I was pleased enough to purchase. Thanks for your attention...........done

Ordered my GLB250 with all the right equipment - Spendy as my car topped out at over $52,000. Beautiful styling. I get compliments all the time - I had my car de-badged so there is an air of "What is it?" A few things I wish were standard equipment was the driver assist (radar based cruse control) and 360 camera system - all extra cost. The upgraded stereo was a must - I wish it had more low end sound. The Air Con seems weak - takes time to cool down on HOT days. My car is black with pano roof. I have a co worker who has a GLB and at less than 10,000 miles blown his cyl heads - OUCH $7,000 repair covered by warranty. Seems to be a common fault. The ride is graet - the milage is OK - I average around 21 in town and 30 on the highway. My previous GLA250 got excellent milage of 34 on the highway and 25 in town. I have the 7 passenger and love it - it is great for the kids 5.5 and under but it is not for adult seating. when not in use it has ample storage room. I have the Black w/ night package, advance lighting, pano roof, AMG styling package, Burmister stereo, Prem Package and the 19 inch 5 spoke AMG rims. Just a beautiful car with lots of curb appeal.

Couldn’t have had a better buying experience than with John Kazminski. We love our new 2023 Atlas Cross Sport and would highly recommend John! Thanks again

The GLB 250 is a solid modern stylish commuter. 7 passenger seating with generous legroom for driver and middle seats, the 3rd row seat is perfect for children 5'5" and shorter. When 3rd row is down the rear cargo space is just as roomy as its GLC sibling. The 2.0L 220HP turbine 4 cylinder powerplant and dual clutch transmission compliments each other so well on the road. Standard safety features on our base model is ample for our conservative leisure driving habits. Entertainment and state of the art MBUX information system is supported by 2 10.25 inch displays with 3 user friendly ways to view the driving, performance and entertainment via steering wheel controls, touch screens and center console controls. We opted for the no panoramic roof so we can enjoy our leisure travels supported by crossbars and a cargo box. Overall we love our chosen new Mercedes Benz.

Kyle is very informative and helpful. He’s also very kind. If you’re looking for a new car be sure to ask for Kyle!!

Fantastic vehicle all around ! I enjoy being able to customize the interior. Very comfortable. For a smaller SUV I did not expect to have so much room, there is plenty of leg room for a six foot man to comfortably sit in the back seat.

Great experience, quick to set up, check in and out and everything was quoted with pricing. Time was appropriate for the amount of work done

Very professional and helpful. Also, the salesperson was very helpful and accommodating. I'm happy to recommend!

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Bruce Jones is the best worker of the center, he helped us to pick and get a car, he has a lot of patience. Thank you, Bruce!

I had a really good experience with Guaranteed Motor Cars. The whole process was smooth, no pressure, and they were upfront about everything. The staff was helpful and made sure I left confident in my purchase. Definitely 100% recommend them if you’re looking for a solid car buying experience.

I have bought a lot vehicles in my life but this was one of the best experiences I’ve ever had the entire staff was great

Great Service! Outstanding customer service, thank you for servicing my vehicle and bringing it back cleaner then what I brought it in.

Julio R and Gary K did what was necessary to get my car repaired in a short time with care and respect.

They were very accommodating it took awhile for the financing so we was there pretty late so customer service was great. Thanks Adrian his first day and sale!

Worked with John B for a new Bentley. He was quick and efficient, answered all my questions and the car is in mint condition. Car was fully serviced and I love it

Recently got my dream car here with the help of Bobby Mengler. He went above and beyond making sure everything was perfect and answered all my questions in full details. I definitely recommend this place and most importantly I recommend Bobby. He is amazing!!