Used Mercedes-Benz GLB 250 for sale near Fern Park, FL under $60,000

You found the best place to buy a used car. Shortly after purchasing the car, it developed a problem. The dealership did not say sorry it's a used car purchased as is but they "stepped up to the plate" to take care of the problem. The service advisor Sebastian, service manager, Eddie, sales manager, Bryan and Claudio , our salesman all provided excellent customer service. I am so glad I went to Napleton's Volkswagen to purchase a used care for my daughter.

The only reason I am giving this dealership 5 stars is because of the service advisor, Eric Williams. Eric is the only advisor that picks up his phone, returns calls, is kind, efficient, professional, and truly cares. The other advisors never return calls. The service manager, Chris, also does not reply or return calls. They have lost selling me service contracts because they will not reply. Chris, the service manager, is always asking how can we gain your service again. Well, perhaps by providing stellar customer service which would include calling customers back especially if they ask for the manager. Mercedes Benz has not been the same since Ruben Santiago left.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

Jeff and Jack helped so much I absolutely love my car! The whole process was great and I would recommend any of my friends and family to go here!

Great service top notch very respectful ? I would recommend people to buy from the location in Maitland fl and I end up buying 2 cars awesome job

Great service and overall excellent buy experience. Dealer and salesperson were able to make a deal happen to my satisfaction. I was able to purchase a vehicle that I was looking for.

Love my GLB! Feel like its stands for "Great Lil Benz." :) Drives more like an SUV than a car and that's what I wanted. There is more cargo space due to the square-ish boot. Dynamic mode gives you everything from Econo to Sport. The dash is beautiful, the ride is excellent and the price is fantastic. A win all the way around.

Andy was so helpful and made sure I was taken care of he has the best customer service and really looks out for his customers.

I went there woth my wife and Gaby took care of us. She take care of us, she was very good and knowledgeable.

I love the car so far but I’ve only had it for two weeks. I had a 2015 Equinox before getting the GLB250. I looked at the GLA and GLC, as well as other manufacturers, but really liked the GLB. I must say I was smitten with Mercedes-Benz and always wanted to own one. So my thought process was rather jaded. I got the AMG package that offered a few other options that I like as well. I was concerned about it only being a inline 4 instead of a V6 but it seems to have the pickup and drive to soften that concern. The only thing that is stupid is the easy exit seat. It does not function as to what your definition of easy exit would be. Other vehicles have what I would consider easy exit. This vehicle does not. Even the sales associate was dumbfounded by it.

5 diamond experience with Mike. He went above and beyond helping my wife understand the extensive info system. I have purchased over 13 VW cars from Napoleon.. Never disappointed.

I have had nothing but great experiences with AutoNation. My CRV is a great car, and I have been completely satisfied with my interactions with the service department. My service manager Jon Boyle is a wonderful representative for Honda - he always answers any questions I might have, makes great recommendations and is always prompt and on time.

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.

The salesperson could read my mind! Finances were easy to set up. And I had plenty of time to shop around for financing. Time with car on road good also liked having no pressure return policy. Master technicians are very friendly and patient with customers.

Purchased the 2021 GLB because I was looking for a compact-sized SUV with third row seating for kids. The GLB also has a modern interior, I like the turbine-style air vents and the "surfboard" infotainment and instrument cluster. Despite what others have said about navigating the infotainment, I don't find it hard or cumbersome to use. However, one nuisance is having to scroll to the radio presets every now and then on the instrument display, sometimes it doesn't save the last setting. I also like the large panoramic sunroof although that's a $1500 option. The engine is peppy and the car is nimble (for an SUV) and has great class gas mileage. There are a few annoyances though: 1) The 2nd row seats don't fold all the way down IF the seats are moved to the front most position (the headrest hits the front seats), this makes it even more difficult to climb into the 3rd row; 2) Android Auto and Apply Carplay doesn't take up the full 10.25 inch infotainment screen, Google Maps only displays 7 inches; 3) the dual exhaust tips are fake. The GLB isn't very stylish, isn't very fast and performance-oriented, and it's not the most luxurious Mercedes; however it offers the perfect practicality. The only competitor is the Discovery Sport which is also a compact, luxury SUV with a third row.

I need an appraisal on a car .. Their appraisal is widely used and accepted.. I know I was made a fair offer ... Their offer put me in a good position for my trade in vehicle .. I have used them many times in the past and will do so again In The future

Perfect midsize SUV. Great handling and comfortable ride. Great mileage . Also has all the latest features at your finger tips. Love the roominess and the way it drives.

Excellent customer service , friendly staff, no haggle upfront pricing easy financing and last but not least good knowledgeable sales rep, would recommend this dealer to anyone looking for a good price,

Was great working with Joan and Brandon. Got the truck I wanted at the price I wanted. Quick and easy I drove 3 hours each way

Don Juan fue muy amable con nosotros y tiene mucho de vehículos, lo recomiendo muchísimo

Erick was amazing and made the whole process simple and easy. Excellent customer service. Treated me with respect and professionalism. Definitely coming back!!

Mercedes GLB 250 is the perfect car for our needs as a veteran, disabled-who wants safety and dignity. Love the way it looks and drives.

Eric has been my service representative for years. His customer service is Superior and you know that your vehicle is in good hands.

Professional & courtesy. Very good. I have worked with him for many years and I appreciate his help.

Mercedes Benz provided a high quality buying experience, immediately followed by a small repair, which was covered under the three (3) day purchase warranty at no cost to me. This is a strong demonstration of Dealer Integrity and their commitment to a positive customer experience.

Ordered my GLB250 with all the right equipment - Spendy as my car topped out at over $52,000. Beautiful styling. I get compliments all the time - I had my car de-badged so there is an air of "What is it?" A few things I wish were standard equipment was the driver assist (radar based cruse control) and 360 camera system - all extra cost. The upgraded stereo was a must - I wish it had more low end sound. The Air Con seems weak - takes time to cool down on HOT days. My car is black with pano roof. I have a co worker who has a GLB and at less than 10,000 miles blown his cyl heads - OUCH $7,000 repair covered by warranty. Seems to be a common fault. The ride is graet - the milage is OK - I average around 21 in town and 30 on the highway. My previous GLA250 got excellent milage of 34 on the highway and 25 in town. I have the 7 passenger and love it - it is great for the kids 5.5 and under but it is not for adult seating. when not in use it has ample storage room. I have the Black w/ night package, advance lighting, pano roof, AMG styling package, Burmister stereo, Prem Package and the 19 inch 5 spoke AMG rims. Just a beautiful car with lots of curb appeal.

Made the process super easy! Got me best the best interest rate, I recommend this place to everyone!

Went looking for a car for my kid. Didn't find what they wanted but everyone here was so nice and polite and genuinely helpful.