Used Mercedes-Benz GLB 250 SUVs for sale near Tioga, TX

Professional, Respectful and personal at the same Time. Becky, Chad and the service crew were amazing. I will be calling them again when I am looking for my next car. It was like I was buying a car from and old friend.

After having a very unpleasant customer service experience with Jennifer Collins, a new service advisor was assigned to me. I was extremely pleased Clayton Fraizer. He took the time give me a call to introduce himself and was very warm, positive and professional. Once my vehicle was ready for pick-up, he called again, greeted me upon my arrival, and did a proper checkout to ensure that the window tint and window seal repair exceeded my expectations. As a brand new Mercedes Benz - Plano service department customer, I am happy to say that Clayton COMPLETELY turned around my overall experience and perceptions of this department. His customer service definitely matched the Mercedes Benz brand which is what I expected from the beginning. As a result, I will continue to work with him in the future.

Salesman Joshua Hannah was great to work with. He made the process very easy and smooth. He was very informative, Polite and knowledgeable. Nice to see a person treating customers like they themselves would like to be treated.

TJ did a great job showing me the BMW X3 last night. Very impressed with his knowledge

Love my GLB! Feel like its stands for "Great Lil Benz." :) Drives more like an SUV than a car and that's what I wanted. There is more cargo space due to the square-ish boot. Dynamic mode gives you everything from Econo to Sport. The dash is beautiful, the ride is excellent and the price is fantastic. A win all the way around.

Melissa was our sales person, and she was fantastic. Our daughter was on crutches, and Melissa went out of her way to bring the cars close by / make her comfortable. Sale process was easy. The finance department gives the hard sell for their warranty program, which we ultimately decided not to do. Once we got the car home, we realized there were a couple of things that needed service attention. Sam and Jordan made sure everything was addressed, and we got the car back tuned up and freshly detailed. Good customer service all around!

Friendly and professional staff. They were very hospitable and made the buying process as smooth as possible. They explained everything to us clearly and didn't try to sneak in any extra charges. Our salesman, Eddie, took especially good care of us and was very patient as we thoroughly looked over the car we were interested in and took our time to make our decision. The car we purchased wasn't a Mercedes and was less luxurious and less expensive than what you would typically expect from a high-end luxury car dealership, but they didn't treat us any differently because of that. Highly recommended!

Excellent service and professional staff. Just want I signed up for. Highly recommended. From when I entered the Mercedes dealership to when I left driving my vehicle I felt like their most valuable client. The attention to detail and sound advice and information from all their staff is unmatched.

TJ did a great job showing me the BMW X3 he was very knowledgeable and patient.

I love my GLB but two months and ten days, after the purchase, the engine needed a repair which was covered by the warranty. However, we were planning a lengthy trip and was thankful this did not occur while we were a few thousand miles from home. Me and My Mercedes are still trying to figure our communication out. I prefer Waz or Google Maps to their GPS system. Advance notifications of turns and such are better. Other than these issues I love driving her, Gilby.

I had my 2017 Honda Accord Hybrid with 32,000 miles get a total maintenance done this week. I want to keep it running smooth for another 7 years. The service was outstanding. Thanks guys for your service skills and care.

We built/ordered 2024 GLC300 for my wife in May 2023. Took delivery on 12/1/2023. Darren Shin was our sales advisor. We moved our business from another Mercedes dealer because Darren was EXTREMELY knowledgeable about the Mercedes autos, options, process, timeline, etc. He did NOT use any pressure whatsoever. he focused on educating us to ensure the vehicle was EXACTLY what my wife wanted. If I had a sales opening in my firm, he is exactly the high performing sales person who I would hire!! Kudos and well done.

Wanted more information on the damage to a car and none was giving to me

Herbert was our sales rep, he was very patient and helpful to me and my father on law. He understood that I wanted to test drive lots of different cars and he was happy to help us!

Good experience! Easy and quick deal made with Sedrick as our sales person. If you’re looking for a good salesman he’s the one.

Perfect midsize SUV. Great handling and comfortable ride. Great mileage . Also has all the latest features at your finger tips. Love the roominess and the way it drives.

Absolutely phenomenal experience at McKinney Buick GMC, all thanks to Derek! From the moment I walked in, he made the entire car-buying process seamless, stress-free, and enjoyable. Derek?s professionalism, knowledge, and genuine care for his customers are unmatched. He took the time to understand exactly what I was looking for and made sure I got the best deal possible. There was never any pressure?just honest guidance and top-tier customer service. He went above and beyond to ensure every detail was taken care of, making this the best car-buying experience I have ever had. If you?re in the market for a vehicle, do yourself a favor and ask for Derek. You won?t be disappointed! I cannot recommend him enough and will definitely be sending friends and family his way. Thank you, Derek, for setting the gold standard in customer service!

My only complaint is that the vehicle comes with run flat tires and no spare. The run flat tires don't allow for the best ride, but when it comes to everything else, the GLB is very good.