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4.5 stars for not providing two-way free shuttle to clients. They said the dealer could only provide one-way shuttle service either back home or going back to the dealership which is a total non-sense to me. However, I had a great experience with Jeremy Hernandez. He is awesome! He took care of my deflated tire under warranty.

Grubbs Acura in Grapevine, Texas, is an excellent dealership to purchase a fabulous Acura. I bought my 2nd Acura from Grubbs. Amira (Liz) Romero was great to work with. I initially walked in late in the evening with no appointment with my 88 y/o Mom who I wanted to make sure she could get in and out of the MDX I had my eye on. Liz was kind enough to bring the MDX next to our car to see if Mom could get in and out with her walker. Liz was patient and friendly with my Mom and knew it was important to me to have her comfortable and safe. I made an appointment for the next day to properly test-drive various MDXs. Liz listened to my preferences and concerns then remembered a specific MDX they had on the lot, so she brought it over for me to see. She warned me as she wasn't sure if I'd like the interior color...I took one look and said “I love it” - Red Italian leather! The 3rd MDX we test drove was the charm! Next, I talked to the finance manager, Mandy Matanga. Mandy was friendly and fantastic to work with as she gave me the best deal to fit my budget. Girl Power for the Win with the Sales and Finance Team for my 3rd Acura to own - my dream car, MDX Type S Advance and early birthday gift to myself. Thank you, Grubbs Acura in Grapevine!

Overall The salesperson John was most helpful, kind and professional. My only complaint was it took them a while to get all my paperwork and docs that I signed emailed to me. Also car shipment company they used to transport vehicle to my destination could have better up to date info on delivery date... instead of last minute.

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

If you purchase a vehicle do not accept financing from citadel fcu they are the worse you can use for financing!

I WENT TO THE DEALERSHIP TO PURCHASE A MINI COOPER S CONVERTIBLE IN THE COLOR I WANTED THAT WAS AVAILABLE THERE. THE FACILITY AND STAFF WERE HELPFUL, COURTEOUS, AND ACCOMMODATING. I WAS ABLE TO TAKE THE CAR HOME ON THE SAME DAY.

Enjoyed working with Mary as our sales rep and Armando in Finance. Felt like a valuable customer. Very attentive and helped us get a reduction in price.

Both Robin and Austin are top notch advisors. Professionals all the way around and efficient as well. I recommend either of them to anyone in need. You can’t go wrong.

And I also like to give a big shout out to the finance manager Mr. Garcia. He was a big help getting my payment down a little more. He had a great personality and we love speaking with him overall. I had a actually fantastic carbine experience. Thank you Mr. Garcia

Absolutely wonderful! They made me feel like I was buying a MUCH higher priced car rather than a used car! I would (without question) buy another car ftom here! Thank you ALL!

Thanks to Kas for all the help he provided to us. Obi on financial was very professional too. I give them A+! Thanks for everything. Richard O. Easton, 18042.

Harris was the consummate professional. From start to finish the professional Acura Ambassador all the way. The most through vehicle accessories explanation to his gentlemanly demeanor. He was easy to work with and explained everything completely. We throughly enjoyed the car buying experience. Thank You Harris! Sincerely, James & Katherine Little 2023 RDX ASPEC

My experience with this dealership was a great one. From the time I emailed them to the day the vehicle was picked up, the people were friendly and courteous. Shout out to Deya and Steve and the finance department for making this happen.

Mini of Sterling, in particular our Service Manager Jeff, are stellar. We've taken our vehicle for minor service elsewhere, just for convenience of distance, but we always return to Sterling. Their service and knowledge or indispensable

Typically don't write reviews, but buying from here was a relief compared to the other dealerships I went to on the same day. I didn't go through a telecom service, the salesman Lisandio contacted me directly, and gave me any information he could when I asksed. When we were done and I said I'd like to look at other offers, he said cool, let me know if your still interested. I went to Echo Park next. They tried to pressure me into buying, could barely tell me anything about the vehicle, the vehicle was in bad shape, and all service was automated in a bad way where you get left wondering if anything is happening. So I went back to Schomp, Lisandio had got me financing despite the car being older than 10 years, he walked me through everything. Schomp also did more service work on the vehicle too, new brakes and tires.

Thank you Ric Tryce and Blanca for helping make me the proud new owner of a Telsa Model 3! The dealership is chic and clean with two amazing Macaws, Zephyr and Blue. They worked patiently yet quickly with us, while our 1yrold son was having a melt down (should have left him with a sitter). Highly recommend checking out this dealership if they have a vehicle you are interested in. You will not be disappointed. Thank you Ric, Blanca and the rest of the crew. We'll definitely come back to visit. From: Erika, Ryan & Camryn, much love to you all!!

Top notch all around! Xavier made the entire process painless and smooth! Billy was great in financing department. I would not hesitate to come back again soon to trade in my Nissan Kicks!

My husband & I, both in our mid-seventies, recently purchased a 2025 Mini Cooper. Its technology systems are far, far more sophisticated than what was available on the 2016 Mini we traded in. When we saw that a software update was available we tried to figure out how to go about accomplishing that update, but found outselves stuck. We knew that if we headed to Mini of Montgomery we’d get some help with the update. We were lucky enough to be graciously & skillfully assisted by Jay Duck. With incredible patience, Jay walked us through how to accomplish the software update, pausing patiently while I jotted down notes so we’d know how to handle the next update. Jay also took the time to help us explore & understand other aspects of the new Mini’s impressive technology. We felt far more confident in our ability to use & enjoy our new car thanks to Jay’s thorough, thoughtful approach. Jay Duck is a young man with the maturity & knowledge older buyers like us really appreciate. Thank you again, Jay, & thank you, Mini of Montgomery County for your terrific team.

Five Stars for Ben at Fountain Acura! I recently purchased a used 2020 Ford Edge from Fountain Acura and had a fantastic experience thanks to Ben. He was incredibly helpful and knowledgeable throughout the entire process. Unlike many car salespeople I've encountered in the past, Ben was not pushy or aggressive. His low-pressure approach made the car-buying experience enjoyable and stress-free. Ben was patient and took the time to understand my needs and preferences. He answered all of my questions thoroughly and provided me with all the information I needed to make an informed decision. I'm so glad I chose Ben and Fountain Acura to purchase my new car. I highly recommend Ben to anyone looking for a no-hassle car-buying experience. His friendly demeanor and expertise make him a standout salesperson. Thank you, Ben, and the entire team for making my purchase so easy!

Service was pleasant and communication was good. Repairs made were just what I expected. My service advisor was very knowledgeable and helpful in explaining things.