Used 2023 Nissan ARIYA for sale near Berkeley, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

I watched a ton of reviews and so many are critical of small things that in reality didn't matter. The charging speed is more than adequate for daily driving. The range is great! It has a ton of features and feels very refined compared to any other EV I have driven. Nissan really needs to do better marketing this car so more people can experience it!

I worked with sales Representative Jairo at Berman Nissan of Chicago, looking for a safe car to drive more than 40 miles a day 6 days a week for work. We looked at several options and I was able to test drive all of the models I was interested in. I was able to look at all of the CarFax reports on vehicle history to have transparency on each of the vehicles I was interested in. I was able to find a great car thanks to Jairo, and my hats off to him for making it an easy and informative process in my car buying, even though he was new to the company. It was nice of him to share personal details to make the interaction more enjoyable and humanely! I appreciate this location’s flexibility on car showings, I had to come back 3 separate days to finish looking through cars between a busy work schedule. The front desk rep mad scheduling appointments easy and was able to help change my appointments several times with schedule conflicts. Everyone was friendly, willing to help and smiling. I would recommend this location not for the car deals but for the personal care they gave me and helped answer all my questions and concerns with financing, maintenance, and service benefits!!

Great car!! Range is on the low side with the e-for e version but I’ve adjusted to charging between home and its ideal charging at the Tesla superchargers when you have the adapter, so far it’s a colony ride for long trips especially with the usb connections in the rear along with the air vents and so far no trouble with reliability, got all my recalls done and the service has been impeccable i recommend this car wholeheartedly

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

Nissan Ariya is an excellent car. The interior is luxurious and the design is striking. This car is faster than any gas guzzler. There should be more of these on the road. I charge mostly at home and have had no issues with fast charging stations in California.

The salesperson was informative and friendly. I did not make a decision initially and came back.

Out of all the EV SUVs, this is probably one of the better ones. Why? Because it doesn't rely on a huge screen for all the controls. Nissan has 10+ years of EVs with its Leaf. So they know how to build EVs. Even though it was the first generation I was more confident than VW that they would make a good, reliable EV. The car is a lot bigger than it looks inside. As a 6' male, I can sit comfortable in the back seat. The design of the interior is great. It has actual buttons for some of the features. You still have to interact with the screen for most of the functionality, but they do have important ones as mechanical or capacitive buttons with haptic feedback. The open area in the front looks cool, but I don't think it is practical. I would've prefered a bin to store objects instead of an open area. It seems like things can get into the driver side and mess with braking or gas pedal. The trunk is a bit smaller than comparative Gas SUVs of its class. But it's similar to size of its EV counterparts. I got the Empower+ trim which includes hands free autopilot driving, auto-parking, etc. They work well. It also comes with the digital rear-view mirror, which is essential for a car like this since the rear window is small. The ride is comfortable, and it looks great. It is a bit more expensive compared to the other EV SUVs of its class. But I think the quality is better than the other EVs I've seen so I didn't mind paying a bit more for something I feel was better.