Used 2022 Nissan Murano for sale near Lincolnwood, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

Drove this car for about 7,000 miles before getting t-boned. The car that hit my Murano, hit right on my driver door at around 40-50 mph I got out of the car with a scratch and a bruise. All in all this car offers amazing ride comfort, a good driving experience, and impeccable safety. I plan on buying another one.

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

Working with Kelvin Olasiji was so wonderful. He was so helpful and understanding to work with getting my Truck. So patient with customers and willing to make sure you are well took care of in the dealership

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.

Great salesman. Kelvin was awesome ill recommend to friends they have the best deals came in wasn't sure but i was convinced love the new truck

Since I arrived at the dealer, they treated me excellently and showed interest in wanting to do business with me and especially Guillermo R. The entire experience in purchasing my New Kicks SR was fast and honest, the price they had on their LIBERTY AUTO PLAZA page They gave it to me without any problems compared to other Nissan Dealers. Thanks to the entire LIBERTY AUTO PLAZA team.

Excellent treatment jorge help alot on purchase of 2025 car explained every single step gott us a best deal for us thankx again jorge for everything.best dealer had lots of ars too chose

An overall great service experience when ever my out of warranty Lexus needs service. Comfortable and clean lounge areas with plush chairs for waiting and plenty of connections for laptops or phones if you need to do some work while waiting. I always work with Darryl who does an exceptional job for me. He’s very professional as well as being personable. Ask him anything about the work that needs to be done and he always has the correct answer. Darryl is one of the reasons I keep coming back to Elgin Toyota