Used 2023 Nissan Murano for sale near Oak Brook, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

THE CUSOMER SERVICE PROVIDED BY THE WHOLE TEAM, today it was Neil, Howie, Marc and Dan . Total trust in this team!

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

We compared the Murano to other luxury mid-sized SUV crossovers and felt like the Murano was a better value. The powerful V6 engine, comfortable zero gravity seats and quiet ride were better than higher-priced competitors. I like the sporty styling, and it also fits nicely in our garage. I had a 2012 Murano that I gave to my daughter after 183,000 miles. She is still driving it today with only minor repairs and expense after 11 years of big-city driving. The Murano is a great car at a great price.

Fantastic experience with service team member Harley. She helped me with a windshield replacement that I didn't even know was covered by the warranty. Other Dealerships would not have done research to cover it. Appreciate your help Harley!!

I recommend the car and the store I purchased my car (and my husband too) from. Amazing customer service, professionalism and the best part; they do anything they possible can to help and make the customer happy. I highly recommend you look for Troy Howard (sales) and Lancey (store manage) to help you out. They are by far the best professionals we ever worked with at Nissan (this is my 5th Nissan in 12 years).

There are some dealerships and then there is Betthenhausen Fiat! Great folks that made the process so simple!

My wife and I bought the 2023 Murano Platinum as a replacement for our 2015 Murano Platinum. The purchase was an easy decision since we truly loved the 2015, but what we got was a vehicle that far exceeded our expectations. The 2023 has so much more In technology, safety, and upgrades over our 2015, but the ride is noticeably superior over the 2015. My wife and I are now retired, and looking forward to many traveling Highway miles to visit family, friends, and new adventures together in our new Murano.

It was easy to work with Toyota of River Oaks. We negotiated a fair deal. When I go back for service, I will always say hello to Bernadette.

The service that I received was excellent especially my salesman Jon! but everyone that I had dealings with was very nice

I recently had a great experience here. I'd like to give a shout out to Marc Keenan...he was incredibly helpful and made the car-buying process easy and enjoyable. After needing to replace my previous vehicle, I appreciated his professionalism and support in helping me find the right fit. I highly recommend him for anyone looking for a smooth and positive car-buying experience! I would also like to add that a true positive customer service experience is like finding a unicorn these days! I am lucky to have come across such a great team of people here. My journey started with Marco Villatoro in the service department. He has gone so above and beyond for me. That being said, this entire team has now built trust, appreciation and value to every experience I have had here.

Excellent customer service, Andy was one of the best sales guys I’ve ever worked with. Knowledgeable, listened to my needs, and helped me get the perfect car. Couldn’t recommend him enough.

The service met what i needed. I was able to ensure that the price of the repairs that were needed were affordable and correct. I just wish some of the future repairs that are needed are more affordable and could be more explained by the customer service representative like the previous rep that I had at the previous visit. Overall, the facility was very clean and i was able to meet with one of the car/service representative. I was able to meet with a car dealer who was very friendly and ensure that I had his contact information, in the event I plan or may want to purchase a new vehicle in the near future, which i plan too.

Dead honest review from a real person.... Absolutely one of the best car dealer experiences I've had. Everyone I spoke to was helpful and friendly but Al C was just beyond exceptional in personality and very respectful unlike several other dealers I've met with recently. Did everything he could to make my experience the best it could be and have a nice variety of cars. Dealership is clean, staff are excellent and I wouldn't hesitate to buy again from these guys!

Decent deal for the money and great salesman help punctual and a great variety of cars an trucks

Sebastian was amazing and so friendly to talk to, we visited a few other dealerships and came across this one , we met a few nice people while there but me and my husband wanted to see the whole lot ourselves , I guess you can say old fashion since we can look online to look into the vehicle instead. While looking at the pre-owned vehicle we came across Sebastian, he was so nice and welcoming and it being it 1st time buying a vehicle we looked into what we were looking for and he gave us some advice into what to look out for as well as what vehicles are long lasting and showed us our options. My husband was very happy with his honestly as well as his tending to us especially with my daughter with his help we were able to find a great family car that meet all go our needs with more additional features and our price range. My husband and I couldn’t be ever more happier with our new vehicle.

Alex was very professional ans I got to leave with my car very helpful go to him he will help you

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

Djamal Oucif was very helpful and made the car buying experience a success! Would visit again.