Used Nissan Murano SUVs for sale near Melrose Park, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

We had a fantastic experience working with Lance at Countryside Nissan! He was honest, helpful, and truly went above and beyond to accommodate us—especially since we were driving in from 3 hours away. The SUV was exactly as described, runs like a dream, and was priced very fairly. Everyone at the dealership treated us with kindness and respect, which made the whole process smooth and enjoyable. We couldn’t be happier with our purchase and will 100% shop at Countryside Nissan again. Thank you for making this such a positive experience!

We just traded our 2020 for a 2024 Murano. We particularly like the exterior looks, design and chrome. Interior is stylish, comfortable and functional. Our 2020 did not require anything other than oil changes and tire rotation. Murano is the only model we have bought twice. Crown Nissan is a fantastic dealership. Our Sales Consultant was Cathy Voogd, best buying experience ever.

Weally enjoyed the purchase experience at Golf Mill Ford. Our sales representative Stephanie was a pleasure to deal with. Highly recommended.

Lisa and Larnell were great. Lisa made the car buying experience comfortable and answered all my questions. Larnell addressed my concerns and closed the deal. Great job guys!

first time coming to this dealership and couldn’t be any happier ! Eric was super helpful, patient and friendly ! definitely recommending to family and friends ! Thank you so much Eric !

they treat me like I was a celebrity! and I waited less than a hour & a half

Great vehicle! Very reliable! Sporty! Gorgeous interior and killer Bose sound system. No problems till the car hit around 120k then I started to have problems but at that mileage problems are expected. Right sub frame needed replaced at $2500, replaced suspension $1500, replaced radiator $600. Not great on gas. I got about 17 around town and 25 on the highway but that’s pretty much what all the mid size SUV’s get.

The service team went above expectations repairing the headliner in my rdx they actually replaced the headliner I am amazed at the service I received I will let all my friends and family know where to go for the auto needs Joe Rizza Acura thank you to the service department for a great job they did on my RDX

I love this SUV! The ride is smooth and amazing. The mileage and gas is great for a 6 cylinder! What a great vehicle. I bought the 2020 SV after researching. I am very happy with it. Only thing i wish the passenger seat had a lumbar seat! Other then that this car is a winner!

My sales rep, John Czech, went the extra mile! He listened to my questions and concerns and put me in the perfect car for me. John brought all his many years of experience to helping me with my purchase.

I absolutely love this car, especially all the safety equipment. My only complaint is you can't see out of the rear window very well. But all the newer cars have this same problem.

Al Piemonte Nissan. The best sales and service departments ever. Make sure you go there for all your needs. Thanks

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

Purchased a pre owned car today the sales manager Cameron was professional and straightforward happy I finally found an honest dealership!! Definitely would recommend great experience start to finish

Very happy having this car, I like the new design and performance, is good in gas and confortable, excellent performance. I bought this car brand new and the millage till now is 15k

My name is frank dichristofano and I own a 2015. On August 7th I needed routine maintenance done to my vehicle. So I always I had the work done at mcgrath honda of elgin . Because they are the best Honda dealership. There have the service department and they are always very professional and courteous and put the needs of the there customers first. When my vehicle is being work on I know my car is in hands. Because there mechanics are the best and they always such an outstanding job with my vehicle. So thank you to everyone at McGrath Honda!!

I absolutely LOVE this car. the ride is smooth, comfortable seats and has great pick up with speed. I feel like I'm sitting in luxury. gas mileage is quite decent. I've owned it for 5 years now and intend to keep as long as possible. the only downfall is the towing capacity is 1500 lbs

Every one was friendly and helpful. I felt i received a great deal on my new car. This is my second new car purchase from this dealership.

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

I was in the market for a used rubicon wrangler, Sherman dodge had the vehicle I wanted. Upon my arrival I was greeted by Jesse W and from the time I arrived to the time I left in my new vehicle he was very attentive to my every need! I felt like I left with an amazing deal!

We compared the Murano to other luxury mid-sized SUV crossovers and felt like the Murano was a better value. The powerful V6 engine, comfortable zero gravity seats and quiet ride were better than higher-priced competitors. I like the sporty styling, and it also fits nicely in our garage. I had a 2012 Murano that I gave to my daughter after 183,000 miles. She is still driving it today with only minor repairs and expense after 11 years of big-city driving. The Murano is a great car at a great price.

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

The only thing that is a little uncomfortable for the right leg against the lower dash board area, but it's not a big problem I am satisfied with the performance and gas mileage.

I recommend Old Orchard Nissan, is the BEST place to service a Nissan! Gary is an incredible Manager, that leads a great team of Service Consultants that have wonderful Customer Service skills like Daniel and Mary. I have had nothing but the BEST Service experience with all of these wonderful individuals... I appreciate you Old Orchard Nissan for having a remarkable Service team!

I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?

Had my truck serviced they always do good job Service Advisor Dan kept me informed of all work to be done and the price.

Great suv. The best o e I ever owned. I liked it so much I bought my wife a new one. Smooth ride,plenty of power,tons of room and great on gas. You can't go wrong

Issac was the best i enjoy working with him, the place was clean and neat, and everyone was amazing and fast my car was done faster than they said it would be.

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

Juan was excellent to work with, we quickly agreed on a price, the vehicle was cleaned and ready to go by the time the paperwork was complete. Highly recommend.

Only 16000 miles on it. Had trouble with radio, software fix, hath back seat d trouble with seat going down when pull releas latch at 2000 miles, had to have broken plastic piece replaced. 1 engine mount had collapsed, when took in for radio repair. Had to have that replaced. All was under warranty.

Salesman was very professional, courteous, and very helpful. Transaction went smoothly and to my liking

I bought this car right after I lost my husband. Being a senior widow, I wanted something I felt safe and secure driving. It's been 4 months and I am still thankful for the decision I made. I get 29.6 mpg which is amazing considering I have put nearly 5,000 miles on it. At the dealership everything passed inspection and oil change with flying colors. They are so kind and helpful there and I feel I can trust them completely to service my car. I wouldn't change a thing about this beautiful SUV. A pleasure to own and drive.

Chris was so responsive and helpful! He made everything seamless and simple every step of the way. Highly reccomend!

I recommend the car and the store I purchased my car (and my husband too) from. Amazing customer service, professionalism and the best part; they do anything they possible can to help and make the customer happy. I highly recommend you look for Troy Howard (sales) and Lancey (store manage) to help you out. They are by far the best professionals we ever worked with at Nissan (this is my 5th Nissan in 12 years).