Used passenger vans for sale near Lafayette, TN

Everyone we worked with was pleasant and easy to work with

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

Our 2018 Chrysler Pacifica Limited Hybrid is the ultimate road trip vehicle and is amazing around town. Flexible interior design, comfortable seating, and incredible highway handling and noise control make this vehicle a driving pleasure. Reliability +

Buying process was quick and easy! Relaxed environment and no pressure. The manager is awesome, and makes the process smooth. Great prices too.

Volkswagen Van is quite noisy and also expensive. Engine make noise like rumble. I do not like sound van make, but is ok in every other way. Hit 200,000 miles and still work good. Engine noise bother me. Only other problem is head light no work anymore so I have to fix.

All Employees were wonderful, but Amy Bryant has gone above and beyond to help me with certain issues she's wonderful and should be commended. Thanks

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

After searching for a truck for months, I found the one I wanted online at Miracle. After communication with Brian, I decided to purchase from him instead of my home town dealership in Texas that has had my business for years. Brian is one of the nicest salesmen that I've had the pleasure of doing business with. (and I don't like pushy salesmen) He was very compassionate about what I was wanting, and forthcoming about the whole process. He gave me a great deal, and even had the truck delivered. I spoke with Michael about the financing paperwork, and he was very honest and open. He went over everything with me so that I had absolutely no questions. Even got me a better rate! Best buying experience ever!! I highly recommend Miracle to anyone looking to purchase a new or pre-owned vehicle.

I bought this van new. It's now old enough to vote. Quite reliable with no major work other than brakes and oil changes. Heavy but a smooth ride. It still rides tight if you keep the back windows closed. It isn't the flashiest vehicle on the road but all I need is reliable transportation. The V6 has enough power for me.