Used cars for sale near Pell City, AL

A Truly Pleasant and Honest Car-Buying Experience I was feeling really upset this morning because of a dealership that kept changing the price, but then I happened to find a car that caught my eye on a website. Then I made an appointment at Merchants Auto for a test drive. At first, the place looked a bit quiet, and I wasn’t sure what to expect. But from the moment I walked in, I was impressed by how friendly, professional, and proactive everyone was. There was about a $3,000 difference between the price I saw online and the one initially quoted at the dealership. I mentioned this and also showed them an offer I had received from another dealership the day before. I told them that if they could match that deal, I’d sign right away. They worked hard for nearly an hour — checking different options, running numbers — and finally made it happen. I signed the paperwork and made the down payment on the spot. Even better, the finance rate they offered was about half of what another Boston-area dealership had quoted me, which helped offset that $3,000 difference. What impressed me most was that the price we agreed on during negotiation was exactly the same when it came time to sign the papers — no hidden fees, no surprises. It was a bit of a drive to get there, but it was absolutely worth it. I’m genuinely happy with my purchase and the entire experience. Highly recommended — I’ll definitely come back here when it’s time to replace my wife’s car!

So far I have been pleased with the performance of my Rogue. It just turned 20,000 miles. I'm reading some of the negative reviews and wondering if they take proper care of their vehicles. Time will tell if the 3 cylinder turbo is a winner.

I helped a family friend purchase her vehicle from Joe Maus CDJR and Raul Mendoza was PHENOMENAL. He answered all of our questions in a timely manner, got us a great deal with Blake, and had Samantha in her new ride in just a few hours. Definitely go see Raul if you're in the market!

I bought a 2021 BMW X5 4.0 with the M Sports Package and this had been one of best vehicles ever owned. The reliability, comfort and curb appeal adds to it value. I traded a 2016 Lexus GX 460 for the X5 and have no regrets!

They did a great job offering me price finding the right car and also taking me on test drive they gave me idea of whether this is the car for me Will be going back to purchase will recommend friends and tyrone Melvin was my salesman family

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

First, I do have to say that Jordan is a pleasant, respectful, "upcoming" used car salesperson. With his outgoing, friendly, respectful demeanor, he likely could have sold me just about anything. On President's Day, my husband and I drove about 45 minutes, intending to test drive a specific Wrangler at the Used Car division. The test drive went well with us both falling in love with the vehicle. The negotiations went fairly quickly, despite me having no access to my bank to move around $$$$$ and my trade vehicle not being present. There was give and take on both sides- mostly give on mine, LOL. We arrived at an amicable deal on the price, trade, service contract and promise to fix the heated steering wheel. Ziggy, the finance manager, was pleasant and efficient. We waited an inordinate amount of time for the title work on my trade to be done. On Wednesday as planned, we returned, with my trade and a check in hand. Apparently Jordan forgot that we were coming as we waited over an hour for the vehicle to be "cleaned and readied for delivery." The dealership was not busy at all that day, with staff congregated around the main desk, laughing and joking. Any other time that I have purchased a vehicle, it has been serviced, cleaned, washed and waiting near the dealership entrance. When Jordan finally handed me the key, confirmed that there was no spare key and informed us that the steering wheel parts were on back order (and could take up to 30 days to arrive,) he bid us good bye and good luck. I asked, "so that's all? Is there anything to sign?" Both Jordan and the Finance Manager assured us we were good to go. Everyone had a good laugh when I asked them if they wanted the $27,400 check. Maybe the laugh will be on me if the documentation I have does not show that they received the check. I have to say that the experience was mostly positive. I only wish that the staff had been more prepared for us to take delivery. Jordan did get some points back when he filled the fuel tank before we left. Time will tell about the steering wheel issue.

Got a '22 Touring XT. I knew the base engine was pathetic so I wanted the turbo. Gladly sacrifice some MPG for way more power. They shouldn't even offer the base engine on this car. Anyway, after 44k miles it's running like a champ. Absolutely no issues with the electronics (a few minor glitches here and there but nothing to take to the dealer for), CVT is fine, engine is fine, the AWD is second to none! Plowed right through a 15" blizzard through Kansas City like it was nothing. My biggest gripe are the squeaks and rattles. Highly annoying. My '17 Chevy Colorado with 64k miles is tighter and quieter. Cargo space is top notch, I have a bad back so getting in and out of a taller vehicle is much easier. But there is just too much tech and driver assistance, Subaru needs to tone it down a little. I still prefer to actually DRIVE my car, not have the car drive me. Overall I'm still happy with it.

Called 4 different dealers, they all pull the bait and switch. Not honoring the price they list on line, not honoring the incentives offered by Ford and they use on their site to bait you in. Walker was great, Brian gave me the price and honored the Ford incentives!

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

I found a 2016 Ford flex online through true car and set up an appointment for a test drive. Greg Morris was quick to respond and kept in touch with me answering all questions up to my appointment. When I arrived the car was out front. I had to wait a few minutes but not long and we went for a little test drive. I had already been pre approved by my bank for the loan so I went to get the check and Greg had my new car washed for me and waiting by the front Door. Signed all the paperwork there is a bit. Total time from appointment to complete was 4 hrs. But half that I was at the bank because I filled out my paperwork wrong. Had I done it correctly the dealership would have been able to complete that portion for me and save time. This dealership is full of gorgeous new jeeps and chargers and lots more. I had a very nice experience thanks to Greg! I absolutely love my new to me car!

My 2022 STX 4x4 is totally awesome. Most importantly it’s 100% American. The 5.0 engine puts out plenty of power and pulls great . I put a 3 inch lift on the front and a 2 1/2 inch lift on the rear . I’m riding on 2022 35” inch tires and 18” raptor wheels . Also have an exhaust system with a large cold air intake system and passenger side oil catch can . All work was done at mall of ga ford . Now I have 15475 miles and just had my fourth oil change and service from mall of ga ford they completely take care of my truck .

Had an amazing efficient experience, Cliff went above and beyond in making me feel comfortable.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

Trevor my service rep is great and makes taking a car in for service and repairs painless as possible .. also love their lounge and the nice coffee lady

I have owned several different high end brands and this one is the BEST EVER ! From comfort to quality and reliability hands down the best I have ever owned

This is a great dealership with amazing staff. Conrak was amazing in particular, as he took care of my purchase today. He was honest, helpful, and made the process so easy. I’ll definitely be back here for my next car.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

Service Department is outstanding. I was traveling alone from Fort Worth to Houston and thought I needed a new battery. The service department checked everything 5 times, showed me how to reset everything, and got me off on my way in less than an hour at no charge. Such patience and concern!

My 2024 Chevy Silverado LTZ provides a deluxe large SUV interior and a standard (short) tuck bed all in one vehicle. It is loaded with features to make it look and operate very well, and it provides mid 20's regular unleaded fuel mileage. The dynamic fuel management system combined with the 10 speed automatic transmission work together flawlessly to deliver smooth power without being able to realize what gear or how many cylinders the powertrain is using at any given time.

I want to recognize Marlon Cruz and Jose Fernandez for their outstanding customer service. Both of them went above and beyond to ensure that my experience was smooth, professional, and handled with genuine care. They were attentive to my needs, quick to respond, and provided clear and helpful information every step of the way. Their professionalism, patience, and positive attitude truly stood out, and it made a big difference. Exceptional service like theirs deserves to be acknowledged and appreciated.

Stong engine and smooth! Highly recommend for familys or someone who likes a smooth truck. Purchased new and have had zero issues since then. Love it!

Very friendly, honest dealers. Open about what we were paying for, and quite flexible in negotiations. Patiently and fully answered our questions. They went out of their way to make sure that we were completely satisfied with our purchase. Would highly recommend Premier Subaru to anyone shopping for a car.

Turn signals do not have a loud sound. They are very low My 2016 Outback has nice loud turn signals. You cannot turn your radio off. The only way not to hear it is to put the sound real low. Two major complaints I have

Unlike your typical car dealership! These folks got it going on. No pressure, knowledgeable, insightful, helpful and willing to work with you... I've been to dealerships up and down the Treasure coast, not saying there aren't other great dealerships, but this one stood out among most. My experience with the salesman Edison was anything but high-pressured. He was low keyed, compassionate, helpful and insightful. The manager Phil was extremely patient, friendly and accommodating to the point of matching me to my next ride. Soooo unlike the dealership I went to that was the diametric opposite... Bev. The finance officer Lauren was a delight to work with in closing out the paperwork which is always such a dreadful part of the process. If you're interested in purchasing a vehicle without all the hassle that comes with it... Sunrise is the place for you.

I had just an amazing and great experience at the Ford dealership. I do recommend you give them a chance before driving so far for disappointments. I went to a total of 3 other dealerships. But our local dealership had more vehicles to choose from and better and upgraded items I wanted on my truck then any other dealerships I went to. I was so disappointed in the other places. So thank you for our local Ford dealership and a wonderful salesman Chris who went beyond expectations

From beginning to delivery everything was smooth and upfront. Great communication. Couldn?t have been professional. Jamie and his staff were friendly with me every step of the way

What I am most satisfied with is its color. This matte silver color is matched with silver wheels, which is really unique. The matte texture is very good, and the personality is low-key but full of connotation. I just like not to follow the crowd.

Great experience great team Recommend for new or used car Very knowledgeable sales Rep Adrian the best

I am so glad I decided to get a Charger in 2015. I now have a 2023 Daytona and LOVE it. Beautiful and fun to drive. Only problem is there is no spare tire, just basically a fix a flat kit.

Brian was great! Answered all of our questions and made suggestions. Would definitely recommend buying from him!

Am in disbelief every week at the Gas Pumps. Thou a big truck, mileage per gallons are 18 +. Last week it was 22.8. This week 19.78.

Great to deal with, responsive, competitive , good communication and customer. While I postponed my decision on purchasing I would circle back when I decide to buy.

Love my 4Runner but the only thing wrong with it is the KDSS problems that no one knows how to fix. Light comes on in the winter and starts leaking. Dealer replaced it once and they paid the $4, 000.00 because it was the first time that they had seen this. Now it almost winter and the lights coming back on.

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!

I was just doing some web shopping and Woody's had a vehicle that interested me. They were easy and pleasant to exchange emails.

Have owned Jeeps for 35 years. This is the most comfortable ever. Altitude 4x2 L, V6, avg. 19-24 MPG. Tow up to 8,000. 6 passenger with 2 fold downs in back. Paid 34k with 18k miles

The finance department was awesome. We bought the gap insurance and extended warranty from Jarod . He made the experience simple answered all questions. And explained everything very thorough. He was awesome

I’m very happy with my 2023 Nissan Rogue. It’s smooth, efficient, and has a sleek design. The cabin is spacious and packed with helpful features. It feels safe and reliable every time I’m behind the wheel. It’s a great all-around SUV.