Used 2023 Porsche Cayenne for sale near Santa Susana, CA

Setting up the appointment took less than five minutes on the phone. Eric had my records at his fingertips within the first minute. Dropped off my car the day after, they had it on the list and whisked it away. The loaner car was a black macan, fully equipped. I was out less than fifteen minutes after arrival. Eric gave me a status in the afternoon, told me the issue and asked to keep My cayman for another day to get the part. The next afternoon the part was installed, car road tested and ready. This time I was in and out in ten minutes, no arguing or hidden charges. My car was washed and vacuumed, no trace of any work. I cant imagine anything easier.

We had a great experience at Crown! Our sales person Rafael went above and beyond to made sure I found the wrangler I’ve been looking for to a T. He made sure my family and I felt comfortable, never pressured to make a purchase. As well as our financial rep I forgot his name but he was Salvadorian. We would definitely recommend this dealership for their customer service and variety of cars on the lot!

Very good customer service. Easy and pleasant communication with knowledgeable sales and finance stuff. Entire process was very smooth and easy. During negotiations stuff giving helpful advices. veryg

Great Service! The gentlemen who dropped off the car was extremely professional and answered all my questions. He made the process very easy for me. Thank you!

My sales person Marylyn went beyond what s humanly possible. Perfect response time, always had “the customer” first attitude. The car a macan was for my son and she made his dream come true. My respect and thanks

To the most amazing lovely and charismatic brand ambassador Ms. Marilyn Baroud and also gorgeous inside out. I just got my New Panamera Platinum Copper Ruby metallic she had to dealer trade the car for me to get me the options and color of my choice. Today I picked up this beauty and I’m so happy with my purchase. I was always a customer for DT LA but I guess Marilyn stole me to Woodland Hills

My electric Taycan was completely discharged as I got home at midnight and even the 12volt battery was dead because the car had no power i was partially on my driveway but my charging cable did not reach. Had ro leave it like that overnight. I contacted Santa Clarita service dept in the morning and told.them of my situation. The technician. I spoke with was completely helpful and rght away told me that the foreman could come out and assess the situation. Brian called me in 20 minutes that he was on his way. He jumped started the car so he could access the trunk and power the 12v battery and open the charge port. He ran a diagnosis and then pulled out an extension cable so I could charge. I am so gratefully and thankful for the excellent customer service skills of the service department. What a life saver.

Tuve una buena experiencia en esta tienda me explicaron cada paso hasta asegurar que había comprendido Rolando y Carolina me ayudaron mucho

Leased a 2018 White on Red Panamera from Porsche of DTLA on 12/15/17 the sales person Roger and the manager Johnathan made everything easy for me from A to Z. Hands down the best Porsche Dealership I've ever been to.

After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow! THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!

In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.

Making update to my review below. Porsche Downtown LA contacted me directly and agreed to pay for all repairs and make the situation right. They were very apologetic about the entire situation and are willing to go above and beyond to make things better than right. I appreciate their response.

Extremely repsonsive although I purchased from another dealership. If I were 2 buy again I’d definitely consider buying from them