Used RAM 2500 trucks for sale near Lebanon, TN

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

I traded my 22 Equinox for a 25 Equinox RS. Brandon and Angelia are topnotch and made my purchase experience easy and quick, The service department was great with my 22 and I am sure it will be great with my new one.

Better than previous visit, service department wouldn?t even try to help solve an issue, but circumstances was an out for ford to be responsible. My last service visit and recall repair couldn?t have went any better

Power, beauty, and utility! Haul all week and drive to a cotillion on the weekend! I have received more compliments on this vehicle than any other I have owned, including a customized red and black striped ‘73 Mustang convertible and an ‘02 Z06. It can get up off the line or take me safely into work in a snow storm, all while looking great doing it. Only things it’s missing is a blower, a sun roof, and stereo amp. But then, if it had them, I’d never get out of it.

If anyone is looking for a good car and decent price I recommend music city Autoplex. I had a wonderful experience there very kind salesman that put the people first. I had Jay Mason who took time to explain prices and how system work there. Everyone was kind and patient with me. I give them a FIVE STAR rating ❤️

Purchased a 2018 Ford Explorer from Bates Ford in Lebanon, TN . Everything went well and the staff was polite and helpful, everything went smoothly and no hassles.Thank you!

I have had other trucks “gas” and BMW’s ! With gas prices soaring and extremely expensive I traded in the gas for the New Turbo Diesel Cummins 6.7 ! On the highway this motor gets 20-21 miles per gallon with a range of 400-450 miles per fill up! Verified with my own eyes! This Ram 2500 gets better gas mileage than any vehicle I have ever owned ! A bit more expensive, but you’re going to make up for it in fuel! Extremely happy with this Truck! Feels powerful , sounds great, comfortable with a lot of options, cameras all around it so you can see everything surrounding you! I haven’t towed anything yet but what I have heard it even gets better with more weight behind it

I highly recommend this dealership, ask for TAMMY TEAL, she helped us and there was zero pressure, and she really seemed to care and want to help us!

I have always had Dodge/Ram Trucks I won't buy anything else. they are built to last; they are worth every penny. they have a great towing power and are a powerful trucks.

We had the best experience at this location. Michael was the best associate and walked us through everything and was extremely patient after the crappy experience we had at another location. We are so happy. Thanks Michael!

Best bang for the buck. Styling and looks very nice. Strong puller, great carrying abilities. Awesome off-road capabilities. Would recommend this truck to be the one to decide on.

Kasie Estevez (dealer @carmax) is a godsend. She took everything into consideration. the longevity of the car, the service costs, the insurance and just about everything else you can think of. I came in with a car picked out and money in hand, ready to buy. Easy commission for anyone, but instead she looked out for me and helped me find a better, more reliable, and cheaper car. 10/10

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

So far we really like it! First time to own a Diesel and a Dodge. Plan or keep this truck for many years. Good to buy local.

Tony and Tim were so fantastic to work with. Tony explained the process extremely thoroughly which I definitely needed and neither him nor Tim were pushy and were very respectful! Tony was super knowledgeable and helped me from the start through financing, etc. I would 100% buy another car from here and tell anyone else that they should!

MY COLLEGE COLORS. EVERYONE LOVES THE COLORS. THE STYLING IS GREAT. FIRST RAM TRUCK I HAVE EVER OWNED. TOWING MY TRACTOR IS A DREAM. MY SON AND FRIEND HAVE BOTH PURCHED USED RAM DIESEL TRUCKS.

Nervous about my new truck but the sales team helped me and my wife thru it all! Nice, polite, and honest people to work with. Hard to find that these days!

I was in a bad accident and wast boned I had broken arm an fingers my 2500 turbo diesel was hit rightfront side then I was thrown into oncoming traffic and hit again after all that just body damage thank goodness frame was not affected this truck and god saved my life and the fact that god protected me the Olive said if I wasn’t in a wellbuilt truck like I was I would have been killed, thank you Dodge Ram for building these so strong I love my Ram 2500 Turbo Diesel Ivan only speak highly of it it’s a 2014 with 17,000 on the mileage and damage cost ins 22,000 to fix!! Love my truck very much luxury thanks Jacqueline

Randy is not only an outstanding person he really will go the extra mile to ensure you are completely happy. We flew in to look at a car and even though we did not end up buying the car came in on his personal day off to greet us and show us the car. He then personally drove us to the airport even after we did not buy. 100% recommend Randy and Dixie Motors.

Its a diesel powered truck so its used to haul which it does with ease, but its comfortable, roomy, handles well and overall a great truck

Worked with both Robert and Seth on our purchase and the experience was great. There was a minor glitch in one of the power seats and they had it fixed before I brought my wife back to see the car. The price was also better than what I had found anywhere else. Highly recommend these guys.

Great truck for off roding 4x4 heavy duty can haul Boat or used for Commercial Great truck for off roding 4x4 heavy duty can haul Boat or used for Commercial

Customer service is always the best. Service was done quickly. I always use this service center for my car needs. Enjoy working with Mr. Dixon.

I personally rather drive a ram for all my jobs and every day working and for my family to I think they hold the value they last longer and nicer designs

All Employees were wonderful, but Amy Bryant has gone above and beyond to help me with certain issues she's wonderful and should be commended. Thanks

Brian Crowder was excellent to work with. He was knowledgeable and professional. I didn’t buy the most expensive car in the lot, but he made me feel like I was purchasing a Rolls Royce. Thank you for making my car buying experience a pleasurable one!

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience purchasing my 2020 F-150 Shelby Super Snake from Music City Autoplex. Mr. Bob was professional, knowledgeable, and made the process smooth from start to finish. He answered all of my questions, provided great customer service, and ensured I was completely satisfied with my purchase. Highly recommend asking for Mr. Bob if you’re in the market for a vehicle.

I recently purchased a 2025 Ford Bronco from Bates Ford, and I can?t say enough about how great the experience was with Scott Dickens. Having worked in automotive sales myself, I usually walk into a dealership very direct, well-researched, and only when I?m ready to make a deal. Because of that, I hold pretty high expectations. From the very start, Scott exceeded them. Unlike another Ford dealership I visited in Clarksville, Scott greeted my wife and me warmly and genuinely. He immediately grabbed the keys for multiple Bronco trims and colors I was interested in, making sure we could take our time and see exactly what fit our needs. As someone who?s been in sales, I appreciated how he asked all the right questions?focused on ensuring we got what we truly wanted while still moving the process forward efficiently. We ultimately landed on a black Bronco that had just arrived on the lot and hadn?t even been PDI?d yet. Scott apologized that it wasn?t cleaned up yet, but that didn?t bother us at all?it showed how new the vehicle really was. In fact, Scott?s first impression was so strong that while he was grabbing the keys, my wife said, ?We?re buying from Scott today.? Scott kept the experience enjoyable, sharing stories and making us feel completely comfortable throughout the process. When it came time to work the numbers, both Scott and Joey, the manager, were open, transparent, and professional. No games, just honesty and respect. At the end of the day, it was the best dealership experience we?ve ever had. I?ll be recommending Scott and Bates Ford to everyone I know. The 30-minute drive from Nashville was absolutely worth it, and I wouldn?t hesitate to make the trip again.

My only problem with the truck is when towing my 5th wheel trailer the trailer light goes on and off when the light is I don’t have brakes

Awesome customer service and was quick with their response to questions I had about the car and the whole process of purchasing the car and the home delivery option.