Used 2024 RAM 3500 trucks for sale near Briar, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

I have owned many trucks, Chevy, Ford and Ram, Ram is outstanding on performance and reliability. I use these trucks for work, heavy loads including excavation equipment, The high output diesel provides great power. Out performs Ford and Chevy hands down. My only complaint is cheap plastic interior parts that show wear easy. Every Ram over the years has been the same cheap plastic parts. Door panels and such mar and scratch easy from normal wear and tear. My opinion is Ram builds a real workhorse. In the past there were a lot of transmission issues, I believe they have resolved those past issues Cummins power is unbeatable and for years the trans just could not handle the power. I have noticed a big difference on the 2024 model, the trans seems to shift better and does not overheat under heavy load. There is a lot of hype about who builds the best truck, and most of that is sales driven commercials. So I give Ram a 9 out of 10 rating totally based on ownership satisfaction, performance, and long term cost of maintaining the truck.

I absolutely love James and he is the reason that I keep coming back to have my vehicle serviced

Perfect. Work completed in an expeditious manner. Kept well informed. Jordan was superior of which goes without saying, then the assigned mechanic and their work product quality should be beyond reproach and exceeding my expectations. Thank you as always for looking after our Jeep and out family.

Hats off to Dave Pownall at Moritz Chevrolet in Fort Worth for an exceptional car-buying experience! Dave, the Internet sales manager, sold me my new truck with complete transparency and no pressure sales tactics. Ricky in finance was great to work with too. Despite having my own financing, he was a pleasure to work with. Moritz has outstanding online reviews and I can see why. We will be back when we need to purchase another vehicle.

I was searching for a new/used car. I used Cars.com to search for a Toyota Highlander. Carmax in Ft. Worth, TX was one of my choices. The car shown online was EXACTLY as shown when I saw it-the pics and details provided about the car were so accurate, there wasn't a need for alot of "wheeling and dealing". I emailed Carmax regarding my interest, late at night. Not only did I receive an email within 1 hour, the next day I received a phone call from Mr. Ben Arbour, the person who would eventually sale me the car. He walked me through their process, got me pre-approved over the phone, so that all that was left to do when I got to the office was to get the trade-in value on the car I was trading, test drive the new car & sign paperwork to purchase. I bought a 2010 Toyota Highlander that was a 1 owner car with approx. 13,700 miles. I recommend Carmax to anyone looking to get another car. They were great!!! The customer service is GREAT!!!

I only worked with them briefly looking to purchase a used Jeep Grand Cherokee. They helped me to their best ability and were a great team with a lot of experience and knowledge on what they do. I still check their inventory from time to time. If they happen to have what I’m looking for before I find another I will definitely give them my business.

The sales person (Tony Carreon) did everything to help me out with my trade in and purchase of a new Tahoe, what a great pleasure and experience doing business with him. We shall recommend going to him to all our friends needing a car around here.

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

While I was a little overwhelmed in the beginning as my 2022 jeep needed a part that was on backorder. The staff at Roger Williams was able to put things into perspective and me at ease. Although it took a while for the part to be received, the jeep was repaired earlier than expected. I will not hesitate to use them as my go to shop.

Levi and mike did a great job got me in the car i wanted and all the work was done quick