Used RAM 3500 trucks for sale near Gallatin, TN

The visit to the facility was for a routine vehicle service and inspection. the work was done very timely and all the employees were very courteous,

I tow 12,000#’s-16,800#’s regularity for work and our 5th wheel. This is my 2nd ram, first was a 5500 with 11’ flat bed, fantastic rig as long as I had 7 tons or more, rode fine. Semiconductor and current one is a ‘17 3500 dually, tows great and not one issue

John Gillespie was great to work with. No pressure at all. Gave me a fair price on my trade in. He was very helpful. The buying process was easy. Justen work with us, got all paper work together for us to sign very quickly. Everyone we came in contact with were very friendly. Great place to buy a car or truck.

Well mine is a tradesman. Meaning lowest model. It is a beast. Has plenty of power for a one ton gas engine. I have taken it on a couple of long trips highway drives and I actually got good gas mileage so I am pleased. Only thing I wish I had was a larger information screen. Backup camera is too small for such a big truck

I had a recall on my Ford Escape and brought it to Gallatin Ford. After three weeks of calling and email Jessica with no response, I called and she was on vacation. Lauren O'Neal took over and had me bring my car in that day to be assessed. Parts were ordered. Parts came in sooner than expected and Lauren called me to bring my vehicle in for the repairs. Lauren communicated with me in a timely and professional manner. I never had to call and feel like I was being a pest. My vehicle was repaired perfectly. Lauren was friendly, knowledgeable, and so nice to work with. It's so nice to be treated well and know your vehicle is repaired properly. When I trade up, I will definitely use Gallatin Ford just because of the customer service experience. Thanks, Lauren! Keep up the good work!!

I was recently stranded in Lebanon. This was an unfortunate and unpleasant experience. Being stranded is no fun. HOWEVER, thanks to the care, compassion, and professionalism of Brandy Perry, Desiree Dorris, and Robert Flietes, in particular, a very unpleasant experience was made much more tolerable. I had to have a new fuel pump and a new injection pump in a Dodge RAM 3500. Systematic troubleshooting identified the problems and they came up with a plan of action. A unplanned event was the defective injection pump that arrived and they had to work around that while trying to get me back on the road. Due to this event, it required extra time. No fault of their own. They were very supportive throughout the whole process. From the first time my truck was towed into the facility, they set me up with a rental for local transportation while getting through the repair process. My personal opinion is that they went above and beyond the mere requirements of their respective jobs to help me. Compassion...Care...Professionalism!

I have owned many trucks, Chevy, Ford and Ram, Ram is outstanding on performance and reliability. I use these trucks for work, heavy loads including excavation equipment, The high output diesel provides great power. Out performs Ford and Chevy hands down. My only complaint is cheap plastic interior parts that show wear easy. Every Ram over the years has been the same cheap plastic parts. Door panels and such mar and scratch easy from normal wear and tear. My opinion is Ram builds a real workhorse. In the past there were a lot of transmission issues, I believe they have resolved those past issues Cummins power is unbeatable and for years the trans just could not handle the power. I have noticed a big difference on the 2024 model, the trans seems to shift better and does not overheat under heavy load. There is a lot of hype about who builds the best truck, and most of that is sales driven commercials. So I give Ram a 9 out of 10 rating totally based on ownership satisfaction, performance, and long term cost of maintaining the truck.

Mr. Giovanny Garcia did an excellent job making sure everything was good with my deal and that I was satisfied. I would definitely recommend him!!

The truck is an incredible truck! It has plenty of room and power to do everything I need it for. Love the extra features and technology it has. Definitely a smoother ride than expected!

FANTASTIC EXPERIENCE! I am a disabled vet and wanted to do something special for my lovely wife to show my appreciation, and Jarred Morse and the Reiselman team went above and beyond to make it happen, and we are 400 miles away! They made the experience enjoyable, answered all questions from afar, were super efficient and was able to make my wife's Mother's Day special with our new SUV! Highly recommend, my family and friends will only do business with Reiselman GMC!    

Only complaint i have is why does it take so long to make a recall.My truck is for mostly pleasure so miles are low.Its out of bumper to bumper warranty and now abs pump hcu is out and they dont have one available or will not recall it knowing its been a problem for alot of trucks!!!!! CHRYSLER YOU NEED TOO MAKE THIS RIGHT!!!! THANKS!!! ALOT OF MONEY FOR THESE VEHICLES TOO BE SO FLAWED!!!!

I had a wonderful experience! Everyone was friendly and made me feel at home. I was able to get a great deal and the process was a breeze! I would recommend them to any of my family and friends. Thank you guys so much for all your hospitality.

Built solid, tons of room in the crew cab as well as in the long bed, gets better mileage than I thought it would 15.2- City and 17.8 HWY, 8.3 with 22K lb. 5th wheel. I don’t feel the Grand Design 397TH behind it on travel days. This truck is equipped with the 4:10’s H/O, A transmission. The vehicle when bought had 10,500 on it and I just rolled 15,835 with zero issues.

We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?

I love it everything works great it’s comfortable, has lots of power drives good is great looking very peppy zero to do this absolutely awesome

Nervous about my new truck but the sales team helped me and my wife thru it all! Nice, polite, and honest people to work with. Hard to find that these days!

This is the best truck I have every driven. Great Looks, Power, Comfort and reliability! It will tow anything you hookup to it. I have driven every make and model of truck and this is the best.

2016 SRW 3500 4x4 Megacab Aisin trans Laramie Pulls my 18000 pound toyhauler anywhere i point it! Other than a dishonest dealership here in Decatur Il. that put a gasket bandaid on a front end cover seal, under warranty, instead of replacing the seal of the crank, the real problem, this truck has been exemplary! 24.5 mpg at 80 mph, 14 to 15 mpg in town. Nothing goes wrong and it just keeps on running!

I talked with a gentleman named Johnny Perro he was awesome to deal with. I’d highly recommend this dealership. I llove my new car!! One very satisfied customer 🤗

This vehicle has exceeded my expectations in every way. Fuel mileage has been better than expected, surprisingly quiet ride, as well as a good ride for a one ton pickup.

I traded my 22 Equinox for a 25 Equinox RS. Brandon and Angelia are topnotch and made my purchase experience easy and quick, The service department was great with my 22 and I am sure it will be great with my new one.

All Employees were wonderful, but Amy Bryant has gone above and beyond to help me with certain issues she's wonderful and should be commended. Thanks

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience purchasing my 2020 F-150 Shelby Super Snake from Music City Autoplex. Mr. Bob was professional, knowledgeable, and made the process smooth from start to finish. He answered all of my questions, provided great customer service, and ensured I was completely satisfied with my purchase. Highly recommend asking for Mr. Bob if you’re in the market for a vehicle.

After searching for a truck for months, I found the one I wanted online at Miracle. After communication with Brian, I decided to purchase from him instead of my home town dealership in Texas that has had my business for years. Brian is one of the nicest salesmen that I've had the pleasure of doing business with. (and I don't like pushy salesmen) He was very compassionate about what I was wanting, and forthcoming about the whole process. He gave me a great deal, and even had the truck delivered. I spoke with Michael about the financing paperwork, and he was very honest and open. He went over everything with me so that I had absolutely no questions. Even got me a better rate! Best buying experience ever!! I highly recommend Miracle to anyone looking to purchase a new or pre-owned vehicle.

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Buying process was quick and easy! Relaxed environment and no pressure. The manager is awesome, and makes the process smooth. Great prices too.

Has not left us on the side of the road, but electronics are unstable, including trailer brakes and engine management software. Have had several re-flashes to correct issues that happened or caused by recall re-flash. Examples: low power, excessive DEF usage and bad exhaust smell, Extremely high idle and cold engine Regen, repeated trailer brake controller failures when towing. Dealer has been excellent in repairing issues.

This is our 1 ton work truck. It has been very dependable. It rides like a 1 ton truck as you would expect, but it does not wear you out. Basic interior but I do have to say the stock stereo is very good!

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.