Used RAM 3500 trucks for sale near Hiram, GA

Outstanding professionals work in this establishment! Every level at this dealership holds customer service and satisfaction in high regard. Excellent service team who truly cares for your vehicle's needs, and the customer's concerns.

My experience was excellent with Ted. The videos from the technician ere very informative. My son-in-law had a previous car worked on here and also purchased a new one from Ellis GMC.

Where do I start? I purchased my Beloved Jeep from Palmer Dodge Jeep in Roswell, GA in May of 2020. The Sales staff (Thomas Jackson) was great, and the overall service was great during that purchase experience. Since the time of my purchase, I have taken my Jeep to be serviced by Palmer for every Oil change, Lube, and all other maintenance. On June 25th, 2022, I had a major Drive Train issue with my Four-Wheel Drive shaft which malfunctioned and completely destroyed my Transfer Case while I was driving at 80 MPH on the Highway. The event was extremely scary and highly unusual for any vehicle, particular a jeep. I had my vehicle towed to Palmer that day, they gave me a Nice 2022 Jeep Low Miles Loaner for the entire duration of the time my vehicle was under repair. In May of 2020, I had purchased the Drive Train Warranty that was highly recommended by Thomas and the sales Manager. You never really know if you will need that warranty until you need that warranty. Kim K., my Case manager for Palmer Service Dept, was truly the Best!, she handled everything from the start, she kept me in the loop throughout every step of the process with parts ordered, parts cost, parts delivery, installation, to completion. David K, the Service Manger did an excellent job explaining my Warranty and all that was covered. I am truly glad I made that Purchase of the Warranty. From David K., Kim K, and Jim the Technician that fixed my 2015 Jeep Wrangler, the service at Palmer Dodge was Fantastic and I highly recommend them for the Purchase of the Vehicle, Service and Repair, and just overall customer service satisfaction. My experience with Palmer Dodge and dealing with a major car repair and a potential huge car repair bill if the warranty was not in place, was stressful but was completely catered to by the excellent customer service from the entire staff. Thank you, Palmer Dodge, you just earned a customer for life. Mark M.

They are simply Magnificent, very good customer service, when it comes to used cars, here is one of the places where to see and choose purchase options I have felt more confident with the service

Very good workforce at this location. Sales and financing was top notch service oriented. The overall process was smooth and did not require a whole day to complete. Looking forward to buying more cars from them in the future.

I have purchased new and used cars before, from different dealerships all over the Atlanta area. A total of 10 counting this one. Plus 2 bikes, but I'm not counting those. I have had absolutely TERRIBLE experiences, and I have had okay experiences. This was, without a doubt the best of them. What made the difference- Sam Rangel. My wife shopped around online and found a van she wanted to look at, and it happened to be at the Hardy Superstore. She went by herself to check it out. She met Sam. Sam was the opposite of what many come to think of when they think of a used car salesman. Sam was very kind and helped her. He listened to her and genuinely desired to help her find what she was looking for. I know most good sales people are like that, but there are some that don't have a customer service quality to them, but Sam does. She never felt pressured. Sam made us feel like he was on our side of things- whether it was the vehicle, the negotiation, the financing, or whatever. He was our representative. I love looking at cars, and investigating them, but absolutely HATE haggling and the actual car buying part. Sitting and waiting forever, going back and forth. Then when you are done, you have to wait for the vehicle to be cleaned and gassed...ugh. Did I say I HATE car buying? So this time, I done the whole deal with Sam through text messaging! A first for me. Whenever I asked for something, Sam replied. Sam's manager, and Finance closer- Mitch Feraco made a great team. And he had the van ready so when we got there, we signed and drove away! So, if you find a vehicle at the Hardy Superstore, or need someone to help you find one, call Sam Rangel- you wont regret it. Tell Sam I sent you, he will take great care of you!

Wonderful experience with the sale. Completely satisfy as of today. Vechicle is a gas gozzler

From the time I made the phone call and signed the document for the 2013 Tahoe Rahim form motorvation was kind courteous and understanding of my needs. I am so glad that I found this dealership with an honest salesperson. Rahim was EXCELLENT. The thing I liked most about Rahim told me everything he knew that was wrong with the 2013 Tahoe. Thanks you Rahim Job well done . I love the Tahoe Thanks Cody

Ask for frank. He took good care of me💯… bought a promaster and it drives perfectly fine !

This is our 1 ton work truck. It has been very dependable. It rides like a 1 ton truck as you would expect, but it does not wear you out. Basic interior but I do have to say the stock stereo is very good!

It was a great experience working with Allen. He made sure that the process went smoothly and quickly. I'd go back for another car. Everyone was great!

Awesome experience! Jody and team were highly professional, honest and great to work with. My wife and I were extremely satisfied with our purchase and the overall customer experience. Thank you Team Palmer!

Well mine is a tradesman. Meaning lowest model. It is a beast. Has plenty of power for a one ton gas engine. I have taken it on a couple of long trips highway drives and I actually got good gas mileage so I am pleased. Only thing I wish I had was a larger information screen. Backup camera is too small for such a big truck

Kim Nichols rocks, and Sean is also excellent. I ternrt ad, we have emailed and spoken, but not too much!!! Waiting to hear if I'll be able to upgrade. They str excellent sp far!

Nadeem Khan was amazing person, am very happy with their services. Thank you so much AX Auto.

Hands down the best car purchase experience I’ve ever had. A no pressure process and top-notch customer service! They really went above and beyond to make sure I was satisfied and taken care of.

beats the 6.4 gas motor 2500 towing all day long and in town. The cummins is the only way to go and the HPF pump hasn't been a deal since I pull maintenance. and the new 12" display is awesome!

Very helpful and an overall good experience. I would recommend them and would use them in the future.

Willem was extremely professional and made an easy transaction. Rachel followed up three times to make sure I was satisfied. Great team to work with

If Chuck Norris was a tuck he would be a 3500 dually limited night edition. I feel like Chuck Norris driving it! I can't even feel my 42ft toy hauler on it. Almost forgot is was back there!

We can speak for other people, but we had the best service. I waited a year before I put a review we bought a 2015 f 250 and we had some problems but Rahim did everything he could to help us I will buy an other truck now and we definitely will go to him.

I used to buy strictly ford until my girlfriend at the time convinced me to get a ram. Been buying rams only ever since. xxxx I even married the girlfriend

This truck has more bells and whistles than any car I've ever owned. Love all the technology. Ram has knocked it out of the ball park with this truck. I can't wait to finally tow a fifth wheel with it next year.

I worked with Brett and Daniel. They both were extremely helpful and informative. Although I did not end up purchasing a vehicle here, they were professional and genuinely wanted to help me find what was best for me. Highly recommend this dealership.