After doing a lot of searching we finely found our new car...The dealership worked with us and made it happen...So far we are happy with how things have went so far.....Hope for everything to all go through
The team really worked as a well-trained team. Staff was nice and very patient with all our questions, which they answered thoroughly. We've been dealing with Kinney's since the late 1980's, but due to circumstances, have not dealt with them in several years. We're back now and look forward to a long working relationship with them.
I have purchased a couple vehicles from Kinney and have come to appreciate how well they stand behind the vehicles they sell. From a helpful and fair sales team to a top shelf service department, I found Kinney to be a team I can trust. I worked with Chris, Graham and David in the sales group to acquire my new ride and when I had some concerns, Ashley & Steve in the service department went the extra mile to get me back on the road the day I brought it in. Solid people running a solid dealership!
Ashley was my service advisor, she was great. I left my vehicle overnight without an appointment. She worked with the technician to make sure it was fixed correctly and that it was completed as promised. Definitely a 5 star experience with Ashley. I highly recommend her
Recently an insurance claim for a new car seat was installed at Kinney. It was done with professionalism and the claim was totally accepted although I did not purchase my Crosstrek from Kinney. I mentioned a noise when breaking to have checked out. Replacement of rotors and pads were done for me under warranty. I was and am very pleased with Kinney service. That you so much.
lynn is great to work with. I am not impressed with an issue with my steering wheel is breaking down. Before the 12-12 rule and still no results on a replacement . Not impressed with the quality of it.
She did great even was up front on the issues, and kept me informed about the parts and issues that came up while the jeep was in for the work. I will be recommending the service center to anyone that needs work done.
by Christian Jungle Green Renegade from Coventry, RI
December 11, 2017
I was so pleased with my entire experience. From the initial request for information about my new car to actually purchasing it, this was a great car buying experience. Friendly sales associates who genuinely care about getting you in a great car.
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